General Manager, Talent Developer

Jaymi Wessell

**** ***** ***** ********, ** ***44

*********@*****.*** 650-***-****

* ******* *******

* ********* ******** . ***** ********** . Program Implementation

Currently leading store operations, staffing, customer satisfaction,

product quality, financial performance and team development in a multi-unit

setting.

Provides coaching and direction to the store teams to take action and to

achieve operational goals. Constantly reviews store environment and key

business indicators to identify problems, concerns, and opportunities for

improvement to provide coaching and direction to the store team to achieve

operational goals.

Core Competencies

Talent Developer . Strategic Communication . Merchandising

Benefit Plan Implementation . Mergers and Acquisitions . Recruiter

Process Improvement . Regulatory Compliance . Project Management

Cost Analysis . Store Operations . Business Partnerships

Professional Accomplishments

. Certified Training Store Manager with 100% placement success rate.

Continually assesses talent and provides feedback for future

development. Successfully managed multi-unit high volume locations.

. Certified Classroom Facilitator responsible for the educating and

onboarding of newly hired Senior Level Team.

. Special Projects Manager responsible for increasing profitability and

controlling costs in a multi-unit setting.

. Collaborates weekly with District Manager to assist in peer management

to bring team inline with the company business model.

. Selected as an integral part of launching a global brand and proving

viability for expansion.

. Met with President of US Operations at Starbucks Corporation to share

best practices in Operational Excellence.

Jaymi Wessell . 650-***-****

Professional Experience

Starbucks Coffee Company - Burlingame, CA 2004 - Present

Store Manager

Currently leading a team of Store Partners and Managers to create and

maintain a successful Starbucks establishment for the customers and staff.

Consistently coaches and mentors peers on how to develop and coach their

high and low performers. Positively models employee development to Store

Management team. Collaborates with District Manager to assist in multi-unit

management of low performing stores to bring them in line with the company

business model. Works with peers to continually develop their business

acumen, including P&L and trend analysis, and daily Operational tools.

Responsible for training and hiring of new Partners in the District. Coffee

Master Certified with extensive knowledge in merchandising and product

offerings. Perceived as a "Candidate of High Potential" in Starbucks.

The Home Depot - Colma, CA 2001 - 2004

Inventory Manager

Inventory Manager within a high-volume Home Depot location. Managed $2M

inventory through operating mobile workstations to process orders and make

price changes and signage. Ensured that all daily inventory management

tasks for the entire store were completed. Regulated and communicated

freight flow. Strong organizational, analytical, self management and goal

setting skills were required. Developed an understanding of customers'

evolving service needs to ensure customer satisfaction.

Education

california state university, chico

Bachelor of Arts Degree in Business

References

Available upon request

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