Biswajit Swain **, Male

Mobile: 626-***-**** Email: ab6b60@r.postjobfree.com

SUMMARY

. More than 9 years of IT experience mainly in Work Force Management,

architecture, design, development, Customer Service and Self Service

Portals and Smart Grid, documentation and testing.

. More than 5.5 years of experience in Client interaction

. Around 1 Years of work experience as consultant for implementation of

Ventyx Service Suite. Extensive knowledge in Ventyx Service Suite 9

and 8 (Desktop Application - DA, Mobile Application- MA, Workforce

Availability - WA, System Admin -SA, Workforce Optimization) for

another electric major in USA.

. Strong experience with Ventyx COMPOSE, Ventyx Service Suite Database

Structure and XML integration structure,

. Experience in Ventyx Service Suite 9 to DMS integration.

. Around 2 years of work experience as the technical lead as well as a

business consultant for the implementation of Click Software suite

(Click schedule, Click forecast, Click Plan) of products for an

electric major in USA.

. Expertise in Work Force Optimization techniques in Click Soft as well

as Ventyx Service Suite.

. More than 2 year of work experience in SOI integration with various

product like Maximo, CIS Oracle Lite.

. Good knowledge in GIS solution with ESRI Desktop and ESRI Mobile Map.

GPS functional knowledge with Panasonic Toughbook,

. Around 2 years of experience in working as a project Lead in various

project involving COBOL, CICS DB2, CICS Web Service, Power Builder

v12, VB.Net, Asp.net, SQL server, Oracle, XML

. Around 3 years of experience in .net technology including VB.NET,

ASP.NET

. Around 3 years of experience in mainframe technology including COBOL,

CICS, JCL, Rexx

. Around 1 year of experience in latest CICS Web Service and RD

zEnterprise Tool

. Around 3 years of experience in RDBMS including DB2 v8/v9, Oracle

9i/10g/11g.

. Developed and implemented Web services, XML/XSLT and SOAP as a part of

SOA Architecture.

. Good experience in SQL server database design and query development.

. Currently working as a Senior Specialist with Wipro Limited for NV

Energy account in EWAM (Enterprise Work and Asset Management) area.

. Previously was working as a senior Technology Lead with Infosys

Technologies for SCE (Southern California Edison) Account in Customer

Service and Distribution domain areas for last 4 years

. Good knowledge in the Transmission and Distribution side business area

of Utility including AMI, OMS, WFM and Field Mobile Solutions.

. Extensive experience in Work & Asset management (SAP EAM, Click

Schedule)

. Good knowledge of the Project management skills

. Experience in System Analysis & converting the Business Requirements

into Technical Specifications.

. Good experience in middle ware EAI architecture technology Vitria, PI

and SOA architecture, good experience in Mercury QA tool.

. Good understanding of UML diagrams like Activity, Sequence, Component,

and Deployment Diagrams at various SDLC.

. Good experience in enterprise data cleansing and data reconnaissance

processed involved.

. Experience in working on agile methodologies within the SDLC.

. Experience in publishing papers and articles in the external forum.

. Strong interpersonal, leadership and mentoring skills. Thorough

understanding of risk management and mitigation approaches for complex

organization and project issues

. Comprehensive knowledge of the testing lifecycle

. Proficient in customizing already existing business practices,

workflows, activities and deliverables.

. Outstanding communication skills, both verbal and written. Ability to

engage, interact, and negotiate effectively with project team members,

both IT and business

TECHNICAL SKILLS

Domain Expertise Customer Support Service, Customer Self Service, WMS

(Work Management System), WFM(Work Force Management),

OMS (Outage Management System), DMS (Distribution

Management System), Demand Response Program,

Distribution Automation, Asset Analytics, Distribution

and Ledger accounts (FERC) etc.

Product Ventyx Service Suite 9 and 8 (Desktop Application -

DA, Mobile Application- MA, Workforce Availability -

WA, System Admin -SA, Workforce Optimization),

HDB/ODB,

IBM RD zEnterprise, SAP PM, SAP PI, Vitria, Mercury

Quality Center, ClickSoftware Suite of Products +

Click Admin Tool,

Client Letter (Top Down) and Varolli Express

Programming Languages Asp.net, Visual Basic (VB) / VB.NET, COBOL, CICS, JCL,

Rexx. PowerBuilder (v6.5, v10, v12), VBA

Markup languages XML, XSD, WSDL, HTML,

Tools Visual source safe, IBM Clear case, Toad, AQT, VB

commenter and XSD Generator

System worked on UNIX, IBM zOS, Windows XP Desktop and Windows NT

Server

RDBMS Data Modeling Tools, Database Design, Database

Migration, MS Access, DB2v8/v9, Oracle 9i/10g/11g,

Sybase

Project Management Microsoft Office (Microsoft Word, Microsoft

Tools PowerPoint, Microsoft Excel), Microsoft Project, MS

Visio

Version Control Visual source safe, IBM Clear case, Serena PVCS

Version Manager

OS Windows XP, Windows server 2003

EDUCATION

. Bachelor of Technology in Electrical Engineering from University

College of Engineering Burla, Orissa

. 10th and 12th from Kendriya Vidyalaya, Bhubaneswar

CERTIFICATIONS

. Enerdynamics certification L100 (Utility Business)

. Enerdynamics certification L200 (Natural Gas)

. Enerdynamics certification L300 (Energy Trading and Regulatory market)

. Advanced Metering Infrastructure (AMI)

PERSONAL INFORMATION:

Name Biswajit Swain

Date of Birth 27th June 1982

Current Address 7777 S Jones Blvd, APT #1107

Las Vegas, NV 89139

USA

Permanent Address Brundawan Enclave, Duplex G

V S S Nagar,

Bhubaneswar, Orissa- 756129, India

Current Company Name Wipro Limited

Current Designation Senior Specialist

Total Years of 9 Years

Experience

Gross Salary >100K per annum (USD)

Contact Number (001) 626-***-**** / (001) 702-***-****

E Mail ab6b60@r.postjobfree.com

Preferred Work location All locations

Marital Status Married

Type Of Visa H1B (Valid till May 2014)

Website http://www.linkedin.com/in/biswajitswain

PROJECTS

Title EWAM (Enterprise Work and Asset Management) - Phase II

Work Location Las Vegas, Nevada, USA

Client NVE (NV Energy)

Duration Sept '12 - Till Date

Technologies/Software Ventyx Service Suite 9 (Desktop Application - DA,

Mobile Application- MA, Workforce Availability - WA,

System Admin -SA, Workforce Optimization)

Hardware Unix, Windows XP Desktop, Panasonic ToughBook CF-31

Description The EWAM solution is to enable NVE Work force to take

care of all the preventive and corrective maintenance

work along with customer service work. The project

involved integration of Asset Management System

(Maximo), Customer Information System (Banner), Outage

Management System (DMS) with Ventyx Service Suite and

Ventyx Mobile application. This project also involved

manual and auto dispatching of order from Ventyx

Service Suite. This project also included a Mobile GIS

custom application build for GIS functionality to work

along with Ventyx Mobile application.

This project also include migration of current Ventyx

8.1 to Ventyx Service Suite 9.2.1

My Role As an onsite coordinator I was

Requirement Gathering and Elicitation

Define the functional requirements for customization

and configuration of the software.

All Ventyx Configuration and customization.

Building completion forms, Rules, WO Optimization

Project estimation and scope finalization.

Title Scheduling - Phase II

Work Location LA, California, USA

Client SCE (Southern California Edison)

Duration June '12 - Sep '12

Technologies/Software VB.NET, Infragistics, Oracle, Mainframes, COBOL, CICS,

JCL, DB2, ClickSchedule

Hardware Unix, Windows XP Desktop and Windows NT Server

Description The project involved integration of Outage Management

System with the Scheduling Tool named ClickSchedule to

facilitate regulatory compliance and increase planner

productivity. This is an enhancement to the Scheduling

Project Implemented in 2009.

My Role As an onsite coordinator I was

Requirement Gathering and Elicitation

Define the functional requirements for customization

and configuration of the software.

Responsible for managing interfaces with internal

applications and tracking

Project estimation and scope finalization.

Title Mobile Web SCE.COM (mWeb SCE.COM)

Work Location LA, California, USA

Client SCE (Southern California Edison)

Platform Mobile Web/CICS Services

Duration Dec '12 - Sep '12

Software COBOL, CICS Web Service, JCL, DB2, Power Builder 10.0,

VB, IBM WEF

Hardware Windows XP Desktop and Windows NT Server

Description The primary objective of Southern California Edison's

Dynamic Pricing Mobile Web project (DPP2-MW) is to

enable SCE.com functionalities for mobile users. This

requires development of a web site similar to SCE.com

which is specific to mobile devices along with

integration with back-end systems.

My Role As the onsite Team lead for back end system with a team

of 10 offshore members my responsibilities constitute

the following activities:

Extracting system requirement from the client and

different stakeholders

Requirement Gathering and Elicitation

Analysis of current sce.com application

Review of system requirement specification, impact

analysis, review of design, unit testing, code review

and delivery of all relevant artifacts for the project.

Estimation and Scope Determination

Analysis and Designing of the proposed Solution

Created UML diagrams like class diagrams using

Enterprise architect.

Developed web services using CICS to implement the

business layer.

Implemented business layer with web services using CICS

and COBOL-DB2.

Did Integration Testing, Performance Testing and Load

Testing.

Development of the implementation plan

Communication with different stakeholders

Arranging Knowledge transfer sessions with offshore

members to explain them the business requirements.

Coordinating the tasks between offshore by clarifying

issues and design decisions.

Supporting ST, UAT and ITC.

Title General Rate Case - Dynamic Pricing (GRC- DP Phase 1)

Work Location LA, California, USA

Client SCE (Southern California Edison)

Platform Mainframe zOS

Duration Sep '11 - Till Date

Software COBOL, CICS, JCL, DB2, Power Builder 10.0, VB, Varolli

Express, Client Letter

Hardware Windows XP Desktop and Windows NT Server

Description California Public Utility Commission (CPUC) promoting

Time of Use rates and dynamic pricing options to

capture the value of utility investments in automated

meter reading (SmartConnect). The GRC Dynamic pricing

project is to implement the necessary billing

calculation changes to support dynamic pricing rates

for the approximately 600,000 small/medium commercial

and agricultural accounts in SCE service territory.

Customers will be defaulted onto their new rate after

advanced metering is installed and the customer has

access to their interval billing data for twelve

months. As a result, this project also includes

automated rate changes/conversions for these affected

customers. Customer will be communication via various

methods related to the defaulting to the new rates.

My Role As one of the onsite Team lead for a team of 20

offshore members my responsibilities constitute the

following activities:

Extracting system requirement from the client and

different stakeholders

Requirement Gathering and Elicitation

Review of system requirement specification, impact

analysis, review of design, unit testing, code review

and delivery of all relevant artifacts for the project.

Estimation and Scope Determination

Analysis and Designing of the proposed Solution

As Senior Analyst actively involved in development of

project and offshore team interaction.

Did Integration Testing, Performance Testing and Load

Testing.

Framework and Architecture analysis and Design

Development of Prototype specifications

Testing/Testing Support including Bug analysis and

Fixes.

Development of the implementation plan

Review of the code and Configuration management

Communication with different stakeholders

Arranging Knowledge transfer sessions with offshore

members to explain them the business requirements.

Coordinating the tasks between offshore by clarifying

issues and design decisions.

Supporting ST,UAT and ITC

Implementing the project

Warranty support after implementation.

Title Multi Family Affordable Solar Housing - Virtual Net

Metering (MASH)

Work Location Bhubaneswar, India

Client SCE (Southern California Edison)

Platform Mainframe zOS

Duration Sep '10 - Aug '11

Software COBOL, CICS, JCL, DB2, Power Builder 10.0, VB

Hardware Windows XP Desktop and Windows NT Server

Description The Multifamily Affordable Solar Housing - Virtual Net

Metering (MASH-VNM) is California Solar Initiative

where in a network is defined as the collection of

accounts consisting of the single NGO and the

associated benefitting accounts.

The changes will allow VNM credits from one or more

qualifying systems to be shared throughout an entire

affordable housing property, as long as the property is

entirely on land comprised of contiguous parcels and is

under common ownership.

In most MASH residential complexes there are multiple

residential buildings on a single property. These

housing complexes are serviced by multiple electric

utility service delivery points (SDPs). Typically each

building has its own service delivery point that

services the multiple tenants in that building, which

can be seen as a single meter panel housing all of the

meters for that building. Therefore, in order for a

complex to become a MASH-VNM property, the owner had to

construct separate and distinct solar energy systems on

each building in the complex.

My Role As one of the offshore Team lead for a team of 8

offshore members my responsibilities constitute the

following activities:

Analyzing system requirement from the client and

different stakeholders

Review of system requirement specification, impact

analysis, review of design, unit testing, code review

and delivery of all relevant artifacts for the project.

Estimation and Scope Determination

Analysis and Designing of the proposed Solution

Did Integration Testing, Performance Testing and Load

Testing.

Development of Prototype specifications

Testing/Testing Support including Bug analysis and

Fixes.

Development of the implementation plan

Review of the code and Configuration management

Arranging Knowledge transfer sessions for Maintenance

to explain them the business requirements.

Supporting ST,UAT and ITC

Implementing the project

Title Advanced Metering Infrastructure (AMI Portfolio)

Work Location LA, California, USA

Client SCE (Southern California Edison)

Duration Nov '09 - Aug '10

Technologies ASP.NET 2.0,vb.net, COBOL, CICS, JCL, DB2, Power

Builder 10.0, Oracle 9i

Hardware Unix, Windows XP Desktop and Windows NT Server

Description This project enables CSS functions to request and

receive interval data from the new MDM. This

project also enhances CSS functions for SmartConnect

programs like Remote Service Switch, SmartConnect Rates

and Events. The concept of Sector in CSS that is also

introduced as a part of this project that be used for

controlled deployment and acceptance of SmartConnect

meters. Additionally, this project will also enhance

the deployment interfaces for SmartConnect meters for

deployment of complex metering.

The primary objective of SCE's Edison SmartConnect

program is to use advanced technology to enable new

pricing plans and energy-saving programs that will

empower customers to manage their energy costs and

providing new services through smart technology.

Other program objectives include:

Creating lasting customer value through cost effective

advanced metering technology solutions,

Support for federal and state energy policy objectives,

Support of SCE's strategy for modernizing

infrastructure with smart technologies that move

towards an intelligent grid,

Provide a catalyst for industry innovation toward next

generation technology based on added functionality and

open, flexible solutions to extend technology

functional life.

ALCS Stage 1 leverages existing Summer Discount Program

operational processes and technology. The main

difference is the new SmartConnect-enabled Demand

Response (DR) program offers customers an override

button on the air conditioning control device (override

able switch or O-switch) to provide customers the

choice of opting out of the event. This new program

adds to SCE's overall DR portfolio for reliability and

economic events.

My Role As one of the onsite Team lead for a team of 21

offshore members my responsibilities constitute the

following activities:

Extracting system requirement from the client and

different stakeholders

Requirement Gathering and Elicitation

Review of system requirement specification, impact

analysis, review of design, unit testing, code review

and delivery of all relevant artifacts for the project.

Estimation and Scope Determination

Analysis and Designing of the proposed Solution

As Senior Analyst actively involved in development of

project and offshore team interaction.

Developed SP, Triggers, Views and functions in Oracle

9i and performance tuning for the same.

Did Integration Testing, Performance Testing and Load

Testing.

Framework and Architecture analysis and Design

Development of Prototype specifications

Testing/Testing Support including Bug analysis and

Fixes.

Development of the implementation plan

Review of the code and Configuration management

Communication with different stakeholders

Arranging Knowledge transfer sessions with offshore

members to explain them the business requirements.

Coordinating the tasks between offshore by clarifying

issues and design decisions.

Supporting ST,UAT and ITC

Implementing the project

Warranty support after implementation

Title Transmission and Distribution Application Maintenance

(TDBU)

Work Location LA, California, USA

Client SCE (Southern California Edison)

Platform .Net, UNIX, Mainframe zOS

Duration Dec '08 - Dec '09

Software VB.NET, Infragistics, Oracle, Mainframes, COBOL, CICS,

JCL, DB2, ClickSchedule, ClickForecast, ClickPlan, SAP,

Power Builder

Hardware Windows XP Desktop and Windows NT Server

Description This project was to maintain various TDBU Portfolio

applications and its various interfaces with different

subsystems Maintenance. The Application included

Click Interfaces: To maintain and enhance Click

interfaces like CSS, DM, Passport, WMS-Field Tool.

CCDQM (Customer Contact Data Quality Management

System): This application was to manage and report all

customer survey related to SCE Work Order, Trouble

Order and Meter Orders to maintain customer

satisfaction.

LAS (Ledgers Accounting System): This application keeps

a track of all the ledgers account related to SCE

Capital Work Orders. This application also reports

directly to CPUC for Audits and tracking.

WMS Web (Work Management System Website): The WMS Web

is an internal website which keeps track of all the

TDBU maintenance WO.

My Role As an Onsite lead with a team size of 8 at offshore my

responsibilities involved the following activities:

Incident Resolving and Reporting

Review of system requirement specification, impact

analysis, review of design, unit testing, code review

and delivery of all relevant artifacts for the project.

Supporting the UAT and production moves.

Conducting meetings with Client and business users to

gather requirements.

Conducting meeting with users to clarify issues and

suggesting system changes.

Coordinating the tasks between offshore by clarifying

issues and design decisions.

Title Scheduling - Integration with Click Suite of Products

Work Location LA, California, USA, Bhubaneswar, Orissa

Client SCE (Southern California Edison)

Duration Mar '07 - Dec' 08

Technologies/Software VB.NET, Infragistics, Oracle, Mainframes, COBOL, CICS,

JCL, DB2, ClickSchedule, ClickForecast, ClickPlan, SAP

Hardware Unix, Windows XP Desktop and Windows NT Server

Description The project involved integration of different

applications (DSRP, CSS, and Passport) with a new

Scheduling Tool named ClickSchedule to facilitate

regulatory compliance and increase planner

productivity. The major goal for the second phase of

the project was to integrate Click Software's suite of

products with SAP as a part of the ERP footprint in the

Transmission and the Distribution area. The scope also

included the implementation of two other products from

ClickSoftware - ClickForecast and ClickPlan which would

be helpful to SCE in the planning and forecasting of

work and workers. The role also involved Click

customizations through the Click Admin Tool.

My Role As an onsite coordinator I was

Responsible for the successful implementation of Click

Software's Service Optimization products at the

enterprise level.

Define the functional requirements for customization

and configuration of the software.

Responsible for managing interfaces with internal

applications and tracking project utilization, and

other project-related costs, resource scheduling,

project scope, project risks, etc.

Coordinate activities of the ClickSoftware project

team, subcontractors, and customer from project

inception through successful completion.

Title Direct Access Service Request (DASR)

Work Location Bhubaneswar, India

Client SCE (Southern California Edison)

Platform Mainframe zOS

Duration Nov '06 - Mar '07

Software COBOL, CICS, JCL, DB2, Power Builder 10.0, VB

Hardware Windows XP Desktop and Windows NT Server

Description The Customer Support Service (CSS) and Customer

Workstation (CWO) Application are Southern California

Edison's customer support applications.

These application needs to be enhanced to introduce

Direct Access Service Request for customer. This

program will enable customer to avail service from

different service provider due to competitive market

regulation proposed by CPUC.

My Role As the Senior Software developer of the project my

responsibilities were

Analysis of the specifications provided by the clients

Preparation of application and technical documentation

of enhancements & new functionality

Responsible for overseeing the coding standard.

Design, Development, Coding, Testing and Reviews.

Weekly project status reporting and metrics updating

and validation.

Mentoring team members to enhance their skills in

IMS/DB and other mainframe related areas.

Ensuring the quality of artifacts delivered is

maintained.

Tracking of interim project milestones and adhering to

quality processes for the project.

Title Base Interpretable Program (BIP)

Work Location Bhubaneswar, India

Client SCE (Southern California Edison)

Platform Mainframe zOS

Duration Mar '06 - Dec '06

Software COBOL, CICS, JCL, DB2, Power Builder 10.0, VB

Hardware Windows XP Desktop and Windows NT Server

Description The Customer Support Service (CSS) and Customer

Workstation (CWO) Application are Southern California

Edison's customer support applications.

These application needs to enhance to introduce Base

Interpretable Program. This program will enable

customer to enroll into an aggregator network for less

power interruption. These enhancements would make

better management of aggregator and subordinate

accounts and provide better reporting.

My Role As the Senior Software developer of the project my

responsibilities were

Analysis of the specifications provided by the clients

Preparation of application and technical documentation

of enhancements & new functionality

Responsible for overseeing the coding standard.

Design, Development, Coding, Testing and Reviews.

Weekly project status reporting and metrics updating

and validation.

Mentoring team members to enhance their skills in

IMS/DB and other mainframe related areas.

Ensuring the quality of artifacts delivered is

maintained.

Tracking of interim project milestones and adhering to

quality processes for the project.

Title CSS Maintenance and Production Support

Work Location Bhubaneswar, India

Client SCE (Southern California Edison)

Platform Mainframes IBM zOS

Duration Oct '04 - Mar '06

Software COBOL, CICS, JCL, DB2, Power Builder 10.0, VB

Hardware Windows XP Desktop and Windows NT Server

Description The Customer Support Service (CSS) and Customer

Workstation (CWO) Application are Southern California

Edison's customer support applications.

These application needs to be fixed for minor

enhancements which may have been missed out in the

development phase or new enhancements that client wants

to be introduced. CSS and CWO represent the first step,

of many, towards the effort to improve customer

satisfaction. CSS/CWO will provide streamlined,

controlled processes; improved application integration,

especially as it relates to Customer queries, Billing

and reporting.

My Role As the Software developer of the project my

responsibilities were

Coding, Testing and Reviews.

Project Development activity involving root cause

analysis of problems and their fix.

Production Support

Contact this candidate