Project Service
Resume:
Biswajit Swain **, Male
Mobile: 626-***-**** Email: ********.*****@*******.***
SUMMARY
. More than 9 years of IT experience mainly in Work Force Management,
architecture, design, development, Customer Service and Self Service
Portals and Smart Grid, documentation and testing.
. More than 5.5 years of experience in Client interaction
. Around 1 Years of work experience as consultant for implementation of
Ventyx Service Suite. Extensive knowledge in Ventyx Service Suite 9
and 8 (Desktop Application - DA, Mobile Application- MA, Workforce
Availability - WA, System Admin -SA, Workforce Optimization) for
another electric major in USA.
. Strong experience with Ventyx COMPOSE, Ventyx Service Suite Database
Structure and XML integration structure,
. Experience in Ventyx Service Suite 9 to DMS integration.
. Around 2 years of work experience as the technical lead as well as a
business consultant for the implementation of Click Software suite
(Click schedule, Click forecast, Click Plan) of products for an
electric major in USA.
. Expertise in Work Force Optimization techniques in Click Soft as well
as Ventyx Service Suite.
. More than 2 year of work experience in SOI integration with various
product like Maximo, CIS Oracle Lite.
. Good knowledge in GIS solution with ESRI Desktop and ESRI Mobile Map.
GPS functional knowledge with Panasonic Toughbook,
. Around 2 years of experience in working as a project Lead in various
project involving COBOL, CICS DB2, CICS Web Service, Power Builder
v12, VB.Net, Asp.net, SQL server, Oracle, XML
. Around 3 years of experience in .net technology including VB.NET,
ASP.NET
. Around 3 years of experience in mainframe technology including COBOL,
CICS, JCL, Rexx
. Around 1 year of experience in latest CICS Web Service and RD
zEnterprise Tool
. Around 3 years of experience in RDBMS including DB2 v8/v9, Oracle
9i/10g/11g.
. Developed and implemented Web services, XML/XSLT and SOAP as a part of
SOA Architecture.
. Good experience in SQL server database design and query development.
. Currently working as a Senior Specialist with Wipro Limited for NV
Energy account in EWAM (Enterprise Work and Asset Management) area.
. Previously was working as a senior Technology Lead with Infosys
Technologies for SCE (Southern California Edison) Account in Customer
Service and Distribution domain areas for last 4 years
. Good knowledge in the Transmission and Distribution side business area
of Utility including AMI, OMS, WFM and Field Mobile Solutions.
. Extensive experience in Work & Asset management (SAP EAM, Click
Schedule)
. Good knowledge of the Project management skills
. Experience in System Analysis & converting the Business Requirements
into Technical Specifications.
. Good experience in middle ware EAI architecture technology Vitria, PI
and SOA architecture, good experience in Mercury QA tool.
. Good understanding of UML diagrams like Activity, Sequence, Component,
and Deployment Diagrams at various SDLC.
. Good experience in enterprise data cleansing and data reconnaissance
processed involved.
. Experience in working on agile methodologies within the SDLC.
. Experience in publishing papers and articles in the external forum.
. Strong interpersonal, leadership and mentoring skills. Thorough
understanding of risk management and mitigation approaches for complex
organization and project issues
. Comprehensive knowledge of the testing lifecycle
. Proficient in customizing already existing business practices,
workflows, activities and deliverables.
. Outstanding communication skills, both verbal and written. Ability to
engage, interact, and negotiate effectively with project team members,
both IT and business
TECHNICAL SKILLS
Domain Expertise Customer Support Service, Customer Self Service, WMS
(Work Management System), WFM(Work Force Management),
OMS (Outage Management System), DMS (Distribution
Management System), Demand Response Program,
Distribution Automation, Asset Analytics, Distribution
and Ledger accounts (FERC) etc.
Product Ventyx Service Suite 9 and 8 (Desktop Application -
DA, Mobile Application- MA, Workforce Availability -
WA, System Admin -SA, Workforce Optimization),
HDB/ODB,
IBM RD zEnterprise, SAP PM, SAP PI, Vitria, Mercury
Quality Center, ClickSoftware Suite of Products +
Click Admin Tool,
Client Letter (Top Down) and Varolli Express
Programming Languages Asp.net, Visual Basic (VB) / VB.NET, COBOL, CICS, JCL,
Rexx. PowerBuilder (v6.5, v10, v12), VBA
Markup languages XML, XSD, WSDL, HTML,
Tools Visual source safe, IBM Clear case, Toad, AQT, VB
commenter and XSD Generator
System worked on UNIX, IBM zOS, Windows XP Desktop and Windows NT
Server
RDBMS Data Modeling Tools, Database Design, Database
Migration, MS Access, DB2v8/v9, Oracle 9i/10g/11g,
Sybase
Project Management Microsoft Office (Microsoft Word, Microsoft
Tools PowerPoint, Microsoft Excel), Microsoft Project, MS
Visio
Version Control Visual source safe, IBM Clear case, Serena PVCS
Version Manager
OS Windows XP, Windows server 2003
EDUCATION
. Bachelor of Technology in Electrical Engineering from University
College of Engineering Burla, Orissa
. 10th and 12th from Kendriya Vidyalaya, Bhubaneswar
CERTIFICATIONS
. Enerdynamics certification L100 (Utility Business)
. Enerdynamics certification L200 (Natural Gas)
. Enerdynamics certification L300 (Energy Trading and Regulatory market)
. Advanced Metering Infrastructure (AMI)
PERSONAL INFORMATION:
Name Biswajit Swain
Date of Birth 27th June 1982
Current Address 7777 S Jones Blvd, APT #1107
Las Vegas, NV 89139
USA
Permanent Address Brundawan Enclave, Duplex G
V S S Nagar,
Bhubaneswar, Orissa- 756129, India
Current Company Name Wipro Limited
Current Designation Senior Specialist
Total Years of 9 Years
Experience
Gross Salary >100K per annum (USD)
Contact Number (001) 626-***-**** / (001) 702-***-****
E Mail ********.*****@*******.***
Preferred Work location All locations
Marital Status Married
Type Of Visa H1B (Valid till May 2014)
Website http://www.linkedin.com/in/biswajitswain
PROJECTS
Title EWAM (Enterprise Work and Asset Management) - Phase II
Work Location Las Vegas, Nevada, USA
Client NVE (NV Energy)
Duration Sept '12 - Till Date
Technologies/Software Ventyx Service Suite 9 (Desktop Application - DA,
Mobile Application- MA, Workforce Availability - WA,
System Admin -SA, Workforce Optimization)
Hardware Unix, Windows XP Desktop, Panasonic ToughBook CF-31
Description The EWAM solution is to enable NVE Work force to take
care of all the preventive and corrective maintenance
work along with customer service work. The project
involved integration of Asset Management System
(Maximo), Customer Information System (Banner), Outage
Management System (DMS) with Ventyx Service Suite and
Ventyx Mobile application. This project also involved
manual and auto dispatching of order from Ventyx
Service Suite. This project also included a Mobile GIS
custom application build for GIS functionality to work
along with Ventyx Mobile application.
This project also include migration of current Ventyx
8.1 to Ventyx Service Suite 9.2.1
My Role As an onsite coordinator I was
Requirement Gathering and Elicitation
Define the functional requirements for customization
and configuration of the software.
All Ventyx Configuration and customization.
Building completion forms, Rules, WO Optimization
Project estimation and scope finalization.
Title Scheduling - Phase II
Work Location LA, California, USA
Client SCE (Southern California Edison)
Duration June '12 - Sep '12
Technologies/Software VB.NET, Infragistics, Oracle, Mainframes, COBOL, CICS,
JCL, DB2, ClickSchedule
Hardware Unix, Windows XP Desktop and Windows NT Server
Description The project involved integration of Outage Management
System with the Scheduling Tool named ClickSchedule to
facilitate regulatory compliance and increase planner
productivity. This is an enhancement to the Scheduling
Project Implemented in 2009.
My Role As an onsite coordinator I was
Requirement Gathering and Elicitation
Define the functional requirements for customization
and configuration of the software.
Responsible for managing interfaces with internal
applications and tracking
Project estimation and scope finalization.
Title Mobile Web SCE.COM (mWeb SCE.COM)
Work Location LA, California, USA
Client SCE (Southern California Edison)
Platform Mobile Web/CICS Services
Duration Dec '12 - Sep '12
Software COBOL, CICS Web Service, JCL, DB2, Power Builder 10.0,
VB, IBM WEF
Hardware Windows XP Desktop and Windows NT Server
Description The primary objective of Southern California Edison's
Dynamic Pricing Mobile Web project (DPP2-MW) is to
enable SCE.com functionalities for mobile users. This
requires development of a web site similar to SCE.com
which is specific to mobile devices along with
integration with back-end systems.
My Role As the onsite Team lead for back end system with a team
of 10 offshore members my responsibilities constitute
the following activities:
Extracting system requirement from the client and
different stakeholders
Requirement Gathering and Elicitation
Analysis of current sce.com application
Review of system requirement specification, impact
analysis, review of design, unit testing, code review
and delivery of all relevant artifacts for the project.
Estimation and Scope Determination
Analysis and Designing of the proposed Solution
Created UML diagrams like class diagrams using
Enterprise architect.
Developed web services using CICS to implement the
business layer.
Implemented business layer with web services using CICS
and COBOL-DB2.
Did Integration Testing, Performance Testing and Load
Testing.
Development of the implementation plan
Communication with different stakeholders
Arranging Knowledge transfer sessions with offshore
members to explain them the business requirements.
Coordinating the tasks between offshore by clarifying
issues and design decisions.
Supporting ST, UAT and ITC.
Title General Rate Case - Dynamic Pricing (GRC- DP Phase 1)
Work Location LA, California, USA
Client SCE (Southern California Edison)
Platform Mainframe zOS
Duration Sep '11 - Till Date
Software COBOL, CICS, JCL, DB2, Power Builder 10.0, VB, Varolli
Express, Client Letter
Hardware Windows XP Desktop and Windows NT Server
Description California Public Utility Commission (CPUC) promoting
Time of Use rates and dynamic pricing options to
capture the value of utility investments in automated
meter reading (SmartConnect). The GRC Dynamic pricing
project is to implement the necessary billing
calculation changes to support dynamic pricing rates
for the approximately 600,000 small/medium commercial
and agricultural accounts in SCE service territory.
Customers will be defaulted onto their new rate after
advanced metering is installed and the customer has
access to their interval billing data for twelve
months. As a result, this project also includes
automated rate changes/conversions for these affected
customers. Customer will be communication via various
methods related to the defaulting to the new rates.
My Role As one of the onsite Team lead for a team of 20
offshore members my responsibilities constitute the
following activities:
Extracting system requirement from the client and
different stakeholders
Requirement Gathering and Elicitation
Review of system requirement specification, impact
analysis, review of design, unit testing, code review
and delivery of all relevant artifacts for the project.
Estimation and Scope Determination
Analysis and Designing of the proposed Solution
As Senior Analyst actively involved in development of
project and offshore team interaction.
Did Integration Testing, Performance Testing and Load
Testing.
Framework and Architecture analysis and Design
Development of Prototype specifications
Testing/Testing Support including Bug analysis and
Fixes.
Development of the implementation plan
Review of the code and Configuration management
Communication with different stakeholders
Arranging Knowledge transfer sessions with offshore
members to explain them the business requirements.
Coordinating the tasks between offshore by clarifying
issues and design decisions.
Supporting ST,UAT and ITC
Implementing the project
Warranty support after implementation.
Title Multi Family Affordable Solar Housing - Virtual Net
Metering (MASH)
Work Location Bhubaneswar, India
Client SCE (Southern California Edison)
Platform Mainframe zOS
Duration Sep '10 - Aug '11
Software COBOL, CICS, JCL, DB2, Power Builder 10.0, VB
Hardware Windows XP Desktop and Windows NT Server
Description The Multifamily Affordable Solar Housing - Virtual Net
Metering (MASH-VNM) is California Solar Initiative
where in a network is defined as the collection of
accounts consisting of the single NGO and the
associated benefitting accounts.
The changes will allow VNM credits from one or more
qualifying systems to be shared throughout an entire
affordable housing property, as long as the property is
entirely on land comprised of contiguous parcels and is
under common ownership.
In most MASH residential complexes there are multiple
residential buildings on a single property. These
housing complexes are serviced by multiple electric
utility service delivery points (SDPs). Typically each
building has its own service delivery point that
services the multiple tenants in that building, which
can be seen as a single meter panel housing all of the
meters for that building. Therefore, in order for a
complex to become a MASH-VNM property, the owner had to
construct separate and distinct solar energy systems on
each building in the complex.
My Role As one of the offshore Team lead for a team of 8
offshore members my responsibilities constitute the
following activities:
Analyzing system requirement from the client and
different stakeholders
Review of system requirement specification, impact
analysis, review of design, unit testing, code review
and delivery of all relevant artifacts for the project.
Estimation and Scope Determination
Analysis and Designing of the proposed Solution
Did Integration Testing, Performance Testing and Load
Testing.
Development of Prototype specifications
Testing/Testing Support including Bug analysis and
Fixes.
Development of the implementation plan
Review of the code and Configuration management
Arranging Knowledge transfer sessions for Maintenance
to explain them the business requirements.
Supporting ST,UAT and ITC
Implementing the project
Title Advanced Metering Infrastructure (AMI Portfolio)
Work Location LA, California, USA
Client SCE (Southern California Edison)
Duration Nov '09 - Aug '10
Technologies ASP.NET 2.0,vb.net, COBOL, CICS, JCL, DB2, Power
Builder 10.0, Oracle 9i
Hardware Unix, Windows XP Desktop and Windows NT Server
Description This project enables CSS functions to request and
receive interval data from the new MDM. This
project also enhances CSS functions for SmartConnect
programs like Remote Service Switch, SmartConnect Rates
and Events. The concept of Sector in CSS that is also
introduced as a part of this project that be used for
controlled deployment and acceptance of SmartConnect
meters. Additionally, this project will also enhance
the deployment interfaces for SmartConnect meters for
deployment of complex metering.
The primary objective of SCE's Edison SmartConnect
program is to use advanced technology to enable new
pricing plans and energy-saving programs that will
empower customers to manage their energy costs and
providing new services through smart technology.
Other program objectives include:
Creating lasting customer value through cost effective
advanced metering technology solutions,
Support for federal and state energy policy objectives,
Support of SCE's strategy for modernizing
infrastructure with smart technologies that move
towards an intelligent grid,
Provide a catalyst for industry innovation toward next
generation technology based on added functionality and
open, flexible solutions to extend technology
functional life.
ALCS Stage 1 leverages existing Summer Discount Program
operational processes and technology. The main
difference is the new SmartConnect-enabled Demand
Response (DR) program offers customers an override
button on the air conditioning control device (override
able switch or O-switch) to provide customers the
choice of opting out of the event. This new program
adds to SCE's overall DR portfolio for reliability and
economic events.
My Role As one of the onsite Team lead for a team of 21
offshore members my responsibilities constitute the
following activities:
Extracting system requirement from the client and
different stakeholders
Requirement Gathering and Elicitation
Review of system requirement specification, impact
analysis, review of design, unit testing, code review
and delivery of all relevant artifacts for the project.
Estimation and Scope Determination
Analysis and Designing of the proposed Solution
As Senior Analyst actively involved in development of
project and offshore team interaction.
Developed SP, Triggers, Views and functions in Oracle
9i and performance tuning for the same.
Did Integration Testing, Performance Testing and Load
Testing.
Framework and Architecture analysis and Design
Development of Prototype specifications
Testing/Testing Support including Bug analysis and
Fixes.
Development of the implementation plan
Review of the code and Configuration management
Communication with different stakeholders
Arranging Knowledge transfer sessions with offshore
members to explain them the business requirements.
Coordinating the tasks between offshore by clarifying
issues and design decisions.
Supporting ST,UAT and ITC
Implementing the project
Warranty support after implementation
Title Transmission and Distribution Application Maintenance
(TDBU)
Work Location LA, California, USA
Client SCE (Southern California Edison)
Platform .Net, UNIX, Mainframe zOS
Duration Dec '08 - Dec '09
Software VB.NET, Infragistics, Oracle, Mainframes, COBOL, CICS,
JCL, DB2, ClickSchedule, ClickForecast, ClickPlan, SAP,
Power Builder
Hardware Windows XP Desktop and Windows NT Server
Description This project was to maintain various TDBU Portfolio
applications and its various interfaces with different
subsystems Maintenance. The Application included
Click Interfaces: To maintain and enhance Click
interfaces like CSS, DM, Passport, WMS-Field Tool.
CCDQM (Customer Contact Data Quality Management
System): This application was to manage and report all
customer survey related to SCE Work Order, Trouble
Order and Meter Orders to maintain customer
satisfaction.
LAS (Ledgers Accounting System): This application keeps
a track of all the ledgers account related to SCE
Capital Work Orders. This application also reports
directly to CPUC for Audits and tracking.
WMS Web (Work Management System Website): The WMS Web
is an internal website which keeps track of all the
TDBU maintenance WO.
My Role As an Onsite lead with a team size of 8 at offshore my
responsibilities involved the following activities:
Incident Resolving and Reporting
Review of system requirement specification, impact
analysis, review of design, unit testing, code review
and delivery of all relevant artifacts for the project.
Supporting the UAT and production moves.
Conducting meetings with Client and business users to
gather requirements.
Conducting meeting with users to clarify issues and
suggesting system changes.
Coordinating the tasks between offshore by clarifying
issues and design decisions.
Title Scheduling - Integration with Click Suite of Products
Work Location LA, California, USA, Bhubaneswar, Orissa
Client SCE (Southern California Edison)
Duration Mar '07 - Dec' 08
Technologies/Software VB.NET, Infragistics, Oracle, Mainframes, COBOL, CICS,
JCL, DB2, ClickSchedule, ClickForecast, ClickPlan, SAP
Hardware Unix, Windows XP Desktop and Windows NT Server
Description The project involved integration of different
applications (DSRP, CSS, and Passport) with a new
Scheduling Tool named ClickSchedule to facilitate
regulatory compliance and increase planner
productivity. The major goal for the second phase of
the project was to integrate Click Software's suite of
products with SAP as a part of the ERP footprint in the
Transmission and the Distribution area. The scope also
included the implementation of two other products from
ClickSoftware - ClickForecast and ClickPlan which would
be helpful to SCE in the planning and forecasting of
work and workers. The role also involved Click
customizations through the Click Admin Tool.
My Role As an onsite coordinator I was
Responsible for the successful implementation of Click
Software's Service Optimization products at the
enterprise level.
Define the functional requirements for customization
and configuration of the software.
Responsible for managing interfaces with internal
applications and tracking project utilization, and
other project-related costs, resource scheduling,
project scope, project risks, etc.
Coordinate activities of the ClickSoftware project
team, subcontractors, and customer from project
inception through successful completion.
Title Direct Access Service Request (DASR)
Work Location Bhubaneswar, India
Client SCE (Southern California Edison)
Platform Mainframe zOS
Duration Nov '06 - Mar '07
Software COBOL, CICS, JCL, DB2, Power Builder 10.0, VB
Hardware Windows XP Desktop and Windows NT Server
Description The Customer Support Service (CSS) and Customer
Workstation (CWO) Application are Southern California
Edison's customer support applications.
These application needs to be enhanced to introduce
Direct Access Service Request for customer. This
program will enable customer to avail service from
different service provider due to competitive market
regulation proposed by CPUC.
My Role As the Senior Software developer of the project my
responsibilities were
Analysis of the specifications provided by the clients
Preparation of application and technical documentation
of enhancements & new functionality
Responsible for overseeing the coding standard.
Design, Development, Coding, Testing and Reviews.
Weekly project status reporting and metrics updating
and validation.
Mentoring team members to enhance their skills in
IMS/DB and other mainframe related areas.
Ensuring the quality of artifacts delivered is
maintained.
Tracking of interim project milestones and adhering to
quality processes for the project.
Title Base Interpretable Program (BIP)
Work Location Bhubaneswar, India
Client SCE (Southern California Edison)
Platform Mainframe zOS
Duration Mar '06 - Dec '06
Software COBOL, CICS, JCL, DB2, Power Builder 10.0, VB
Hardware Windows XP Desktop and Windows NT Server
Description The Customer Support Service (CSS) and Customer
Workstation (CWO) Application are Southern California
Edison's customer support applications.
These application needs to enhance to introduce Base
Interpretable Program. This program will enable
customer to enroll into an aggregator network for less
power interruption. These enhancements would make
better management of aggregator and subordinate
accounts and provide better reporting.
My Role As the Senior Software developer of the project my
responsibilities were
Analysis of the specifications provided by the clients
Preparation of application and technical documentation
of enhancements & new functionality
Responsible for overseeing the coding standard.
Design, Development, Coding, Testing and Reviews.
Weekly project status reporting and metrics updating
and validation.
Mentoring team members to enhance their skills in
IMS/DB and other mainframe related areas.
Ensuring the quality of artifacts delivered is
maintained.
Tracking of interim project milestones and adhering to
quality processes for the project.
Title CSS Maintenance and Production Support
Work Location Bhubaneswar, India
Client SCE (Southern California Edison)
Platform Mainframes IBM zOS
Duration Oct '04 - Mar '06
Software COBOL, CICS, JCL, DB2, Power Builder 10.0, VB
Hardware Windows XP Desktop and Windows NT Server
Description The Customer Support Service (CSS) and Customer
Workstation (CWO) Application are Southern California
Edison's customer support applications.
These application needs to be fixed for minor
enhancements which may have been missed out in the
development phase or new enhancements that client wants
to be introduced. CSS and CWO represent the first step,
of many, towards the effort to improve customer
satisfaction. CSS/CWO will provide streamlined,
controlled processes; improved application integration,
especially as it relates to Customer queries, Billing
and reporting.
My Role As the Software developer of the project my
responsibilities were
Coding, Testing and Reviews.
Project Development activity involving root cause
analysis of problems and their fix.
Production Support
Contact this candidate