Customer Service Sales

(***) ***- **** • **********@*****.***

Jae D. Kim

*** ********* ***, *** **** CA, 95123 • (408) 209- 4376 • **********@*****.***

Jae D. Kim

Executive Summary

A highly ethical, driven, and persuasive leader capable of achieving results which others believed to be

impossible. Over 30 years of successful experience in training, management and leadership in enhancing

bottom-line performance and business development. A solution-driven analytical performer who strives to

implement appropriate strategies to increase operational productivity, build revenue, increase profitability, strong

customer relations, and the establishment of solid operations.

Core Competencies

Ware House inventory

Business development

Financial planning/analysis

Customer Service and Sales

Budgeting/Forecasting

Experience

1995-2011

JD Auto Sales San Jose, CA

Chief Executive Officer/President

Directly responsible for overall profitability, sales, and services for the dealership

Defined and implemented long and short term objectives and plans for the business

Oversaw and directly was involved with daily operations, policy implementation, advertising, and

strategic direction

Set and administered the budget to ensure profitability

Established goals and provided an environment of trust and respect from staff and customers

1991-1994

Napa Auto Parts Sunnyvale, CA

President/Franchise Owner

Directly responsible for daily operations and maintained overall profitability by creating pricing

strategies to generate gross profits while maintaining customer loyalty

Maintained inventory consistent with requirements of commercial accounts and wholesale account and

to the public

Directed shipping and receiving efforts to ensure timely processing

Analyzed sales, expenses, and inventory to maintain profit goals

1982- 1991

Televideo

General Manager

Accountable for profit performance of high-volume chain located in regional mall

Responsible for staffing and supervised sales team up to 35

Quickly was promoted management position based on record-setting performance and implemented

customer satisfaction programs for high level of customer service

Managed inventory, payroll, marketing programs, and supplier relations

Education

1967-1971

HanYang University Seoul, Korea

(408) 209- 4376 • **********@*****.***

Jae D. Kim

References

References are available on request.

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