Department Supervisor

Jennifer Wheeland

**** ********* ****

Norton, Oh 44203

330-***-****

************@*****.***

Objective

Acquire a career in sales and marketing where I can use my

experiences and education.

Education

University of Akron

Associate Degree in Sales and Marketing Technology in the Retail

Option

-December 2004

Crescent School of Gaming and Bartending

Degree in All Casino Games

-October 1999

Experience

Toys "R" Us - 09/02-Present - Copley, Ohio

Front End Department Supervisor - Make sure Seasonal, Electronics,

Service Desk, and Cashiers are running smoothly. Providing guest

service and making sure all cashiers are doing their jobs

properly. Answer phones and complete returns and exchanges,

computer, and paperwork. Making sure all registers are running

properly, ordering parts, and sending out old parts. Taking apart

registers and putting them back together.

Third Shift Merchandising Supervisor - Making sure other

merchandisers are doing their job properly. Filling holes, working

up merchandise, labeling, phase changes, working with planograms,

and putting up proper signs. Unloading the truck and making sure

the whole truck is being worked out onto the floor.

Department Supervisor with keys - Supervisor over Juvenile,

Preschool, Imaginarium, Apparel, Boys, Girls, and now Front Desk

again. Merchandising and organizing the clothing, toy, food, and

baby areas. Ticket maintenance, build displays, inventory, unload

truck, cashier, customer service/returns and exchanges, and help

customers with questions. Go through and fill out proper paperwork

and checklists. I also have keys to the store, so I take over the

manager's position and run the store on my own. Open and close the

store, hold meetings with the employees, send numbers, and make

sure the whole store is running properly.

I have gone through two complete store remodels. One at the store

I work at in Copley, Ohio and I have also traveled to Binghamton,

NY to turn a flooded Toys "R" Us store into a side-by-side Toys

"R" Us/Babies "R" Us.

Hampton Inn - 10/2000-9/02 - Medina, Ohio

Executive Housekeeper - Clean rooms, check rooms other

housekeepers have cleaned, paperwork, laundry, front desk, small

maintenance, and handle guest's complaints. Supervised up to eight

housekeepers.

Grand Casino/Oasis Spa and Resort - 10/99-8/2000 - Gulfport,

Mississippi

Housekeeping Supervisor - Clean rooms, help other housekeepers

make beds, paperwork, make sure runners and housekeepers had all

the supplies that were needed, checked rooms, and make sure bus,

rush, and early check-in rooms were done right away. Supervised up

to 16 housekeepers and three runners.

References available upon request

Contact this candidate