Customer Service Manager
Resume:
Rebecca Jones, CMAA
Smyrna, TN 37167
****************@*****.***
Objective
A position where my experience and communication abilities wil l be useful in fostering the growth of
your organization.
Skills
•
• •
M icrosoft Office Application Customer Service
• •
Medical Terminology Problem Solver
• •
Medi-soft Software Practice Fusion EMR
• •
Effective Communicator Bil l ing & Coding
• Axon I I Nerve Conduction Velocity
Testing
Education
MedVance Institute ~ Nashville, TN
M edical Office Administrator
• Diploma /Certification 2010
E xpe rience
A ffordable & Restorative Health ~ Nashville, TN 2010-
2013
Office Administrator
• Answered phones
• Scheduled appointments
• Bil l ing & Coding
• Assisted with doctors needs
• Handled insurance claims
• Practice Fusion EMR
• Order and maintain medical supplies
MegaColor Corp. ~ LaVergne, TN 2008 - 2009
Executive Personal Assistant
• Assisted in front office duties and answered phones
• Checked and signed for packages
• Followed up with customers ensuring customer satisfaction
• L iaison for the different offices across the country
Ingram Book Company ~ LaVergne, TN 2005 - 2008
Quality Cont rol Assistant
• Assisted Supervisor and team lead
• Shipping /Receiving
• Audited orders for shipment
• Processed and tracked all orders
M apco Express ~ Franklin, TN 2000 - 2005
Convenience Store Manager
• I managed 10 plus people
• Interviewed potential employees
• Conducted employee evaluations
• Budgeted payroll hours
• Money Management and Inventory Control
Contact this candidate