Project Manager Engineer

SHERIEF AHMED

716-***-**** *** west **th st, apt GR, New York, NY 10024 Email:

*********@*****.***

CERTIFICATIONS

. CCNA; Cisco Certified Network Associate

. MCSA; Microsoft Certified Systems Administrator

. MCSE; Microsoft Certified Systems Engineer

TECHNICAL PROFICIENCIES

Platforms

Windows Server Windows XP, Vista, Backup Exec Active Directory

2003/2008 7

Windows Small Business ESXi, VMware IIS SQL

Server 2003/2008

Linux BES DNS SAN

Network

Cisco Firewall; ASA Cisco Switches; HP ProCurve SNMP, FTP, UDP

5505, 5510, Pix 506E 3550, 3560, 3750

Cisco Router; 2501, SonicWall TZ/PRO VPN RIP, EIGRP, IGRP

2600, 2800, 3800

Software/Hardware

HP Proliant Servers Exchange WanSync Enterprise

2003/2007/2010

Dell PowerEdge servers Sharepoint Web Workplace McAfee AV

IBM X servers Office Symantec AV PointSec

2003/2007/2010

TrueCrypt

AREAS OF EXPERTISE

Network Design and Architecture Departmental Budgeting

Project Planning and Implementation Technical Documentation

Team Leadership User Training

IT Audits Multiple Site Management

WORK EXPERIENCE

Cerebral Palsy Association of New York State, Manhattan, NY

February 2011 - Current

Health Information Technology Manager

. Project Managed Implementation of an EMR Software (eClinicalWorks) in 4

clinics and an Administrative office

. Leading role in Project management for Technology and Operations of

Clinics.

. Manage 12 team members in 4 sites

. Network Architecture design for a backup solution.

. Establish a project timeline to adhere by. (3 month implementation

timeline)

. Design network, manage multiple servers for EMR, and manage multiple

Firewalls.

. Design workflows for the clinics to improve productivity.

. Create required policies and procedures and end user documentation

materials

. Manage Technology and Clinic Operations in regards to the EMR

. Manage standardizing procedures for all clinics

. Manage report writing using Cognos.

. Work on projects as they come up( Medication Analysis, Quality Analysis,

Productivity Analysis)

. Designed an HIE project for Affiliates across New York State.

. Work with the Billing Department to ensure smooth billing cycles.

(resolved discrepancy between payment reports to GL cash)

. Conduct hands-on individual provider training; provide hands-on

individual administrative staff training.

. Create interoperability and electronic data interchange with ancillary

service providers, such as clinical laboratories and radiologists

and pharmacies; test interface systems and create documentation of

protocols.

. Work on Reports for applications for PCMH and Meaningful Use.

. Prioritize, schedule, and administer all instances where enhancements and

defect resolution are required.

. Identify improvements that are needed

. Act as Lead Consultant for CP of NYS affiliates across the state with EMR

related topics.

. Act as Chief Security Officer for our new FQHC.

PCIP, Department of Health and Mental Hygiene, Manhattan, NY

January 2010 - February 2011

Infrastructure Project Manager

. Manage a budget of 2.3 million dollars for hardware procurement.

. Created a database to track all hardware we have procured to all the

CHCs.

. Provide technical expertise for three EHR Vendors (eCW, MDLand, Greenway,

NextGen).

. Provide technical problem solving for small and large practice.

. Resolving Fax Server issues, Network latency, FTP issues.

. Provide solutions for ePrescripting to help with Meaningful Use.

. Created solutions for better send/receive reporting.

. Provide IT assessments over the phone for small practices to help them

determine what type of hardware and network setup is best for them.

. Work closely with 43 Community Health Centers/Hospitals on a technical

level.

. Identifying better infrastructure setup for efficient networks.

. Work with hardware Vendors for procurement, quotes, and timely delivery.

(HP, Dell, Cisco, CDW).

. Work with NYC DIIT on the procurement of hardware.

. Part of a committee to select preferred IT Vendors. Currently responsible

for ongoing IT Vendor RFI.

. Manage seven IT Vendors.

. Manage meeting schedule and agenda, manage price and services

structure.

. Created a Web Forum for IT Vendors to collaborate.

. Review quotes from our IT Vendors and help minimize costs.

. Site visits to Community Health Centers to review their network and

discuss improvements.

. Proposed a new project/service for our organization. The proposed

service is an IT Audit on our IT Vendors to ensure quality.

. Suggested improvements to our Sales Force database, to ensure proper data

collection.

. Standardize the way we input data in sales force.

ICorps Technology, Manhattan, NY March

2008 - January 2010

Technology and Systems Engineer, Technology Consulting

. Manage Technology for 9 clients(Financial, Media, Marketing, PR, Hotels)

. Design and implement Architecture of Networks

. Developed project plans and phases for project build out

. Exchange 2003 to Exchange 2007 Migration

. Audit networks/servers/workstations/security

. Recommend improvements for the networks/servers/workstations

. Help set yearly budget for technology at multiple clients

. Setup Active directory and group policies

. Setup Virtual servers with SAN.

. Document networks and wrote IT manuals for clients

. Troubleshoot hardware/software issues

. Remote support for clients

. Configured Cisco ASA/Pix Firewalls

. Configured Sonicwall Firewalls

. Configured Remote Web Workplace

. RPC over HTTP

. Configured Failovers on Sonicwalls

. Setup WANSYNC and tested the failover

. Setup DR sites with site replication

ROO Media Corporation, Manhattan, NY

Feb 2007 - March 2008

Director, Corporate IT, Online Video Network

. Designed and implemented the Architecture of Internal network

. Managed the networks of two New York offices and two international

offices

. Maintained servers with anti-virus software, automated tasks, and regular

backup/mirror the servers

. Maintained databases using SQL queries to check for errors/duplicate or

incomplete information

. Maintained 115 workstations with anti-virus software, restricted

profiles, and regular disk clean-up.

. Built/Maintained Active directory and group policies

. Built/Maintained Exchange server for 150 users

. Managed VOIP system (Polycom 501 Phones)

. Supported/setup blackberries with BES 4.1

. Directed IT operations; Assign tasks to team members, prioritize tasks,

and purchase necessary products

. Repaired/troubleshoot hardware and software issues

. Monitored/Supported users

. Budget hardware and software needs

. Setup and troubleshooting of IIS

. Audit and reduce cost of Infrastructure needs

. Linked four office networks through firewall VPNs (Cisco ASA, PIX)

BPA International, Cedarhurst, NY

Nov 2005 - Feb 2007

Information Technology Manager, Consulting/Quality monitor for call centers

. Maintained servers with anti-virus software, automated tasks, and regular

backup/mirror the servers

. Maintained databases using SQL queries to check for errors/duplicate or

incomplete information

. Maintained 30 workstations with anti-virus software, restricted profiles,

and regular disk clean-up

. Maintained Active directory and group policies

. Supported/setup blackberries with BES 4.1

. Directed IT operations; Assign tasks to team members, prioritize tasks,

and purchase necessary products

. Repaired/troubleshoot hardware and software issues

. Monitored/Supported users

. Veritas Backup with BackupExec

. On call support; troubleshoot over phone, walking through non tech

personnel through problem, and remotely fix problems

. Setup/configure VPN connections, create static routes, VOIP, firewall

permissions

. Coordinate projects; Liaison with client's IT to set-up project software

and connections

. Consulted on software and hardware to use

. Consulted clients on better database architect and practice

EDUCATION

University at Buffalo, Buffalo, NY

Bachelors in Computer Science and Engineering.

References Available Upon Request.

Contact this candidate