Project Manager Quality Assurance

Dawn Sempervive

Email: *.**********@***.***

Cell: 914-***-****

project management - consumer packaged goods

CONSULTANT LEADER PERSUASIVE COMMUNICATOR

A top performing Project Manager Professional with record of achievement in

the consumer packaged goods sector. Highly accomplished in ability to build

and maintain relationships at all levels with clients and management. Adept

at multi-tasking, creative and strategic thinking, skillful communication,

and decisive problem solving. Looking to utilize my background in project

management and business development with a respected organization that

rewards hard work and innovation.

Areas Of Expertise

Project Planning Strategic Planning / Brand Development

Methodologies Analysis Brand Awareness

Resource Allocation Vendor Management Client and Internal

Consultative Approach Cost Control & Reduction Training

Business Development Client Management Presentations

Relationship Building Professional Development Leadership / Team

Quality Assurance Methods Plans Building

Financial Budgeting Productive/Ambitious

Professional Experience

MasterCard Worldwide, Purchase, NY, 2013 - Present

Director, Global Sales Effectiveness

. Project manage the Global Pulse Check, Voice of the Customer Survey

for all of MasterCard. This is a customer focused survey that is done

annually on select MasterCard Customers

o Responsible for all facets of the project in addition to

fielding questions that arise from the Salesforce.com

perspective

o Decision maker; all communications; both content and frequency,

country allocations and budget

. Project manage the Global Sales Leadership Meeting for all of

MasterCard. This is an internal meeting, including 400 executives,

held for 3 days out of the US

o Event planner for the entire meeting. Work with vendors to help

with the production, content and logistics for the meeting

. All project management documentation is approved through the Project

Management Office (PMO), preferred discipline is Agile

Pernod Ricard USA, New York City, NY, 2011 - 2013

IT Project Manager, Sales & Marketing

. Managed all projects focusing on Sales & Marketing

o Created all requirements for all of the reporting for the entire

Sales & Marketing organization. The business intelligence tool

that was used was Oracle Business Intelligence (OBI)

o Responsible for the winery Mumm Napa, managed all system

projects for this facility; new ecommerce and point of sale

systems and customer facing web site

o Responsible for Field Communications Network Application; houses

all sales and marketing materials, digital assets, images, sell

sheets etc.,

. Created and maintained all project documentation for each project.

Managed a business analyst who helped with issues and bugs within my

applications

. Managed the activities and people associated with the project as well

as the success of each project

. Defined project schedules to plan and coordinate project activity,

budgeting and timelines

. Provided technical coordination and leadership

. Designed, developed, documented and implemented new projects;

following Agile and RUP Methodology, as required by the Project

Management Office (PMO)

. Ensured projects were securely delivered and fulfilled expectations of

the business

dawn sempervive - page 2

Most Notable Achievements:

. Completed PRUSA Brand Ambassador Academy training program

. Dramatically improved periodic reporting by collaborating with the

business, Sales & Marketing to develop automated and streamlined

report distribution for the organization

. Drove successful Field Sales Innovation Strategy, collaboration with

direct consulting agency

Diageo, na, norwalk, CT, 2010 - 2011

Global is project manager (consulting position)

. Managed a global eLearning project. Responsible for all aspects of

the project: financials, resource allocation, vendor

relationships/management, project plan (including development,

deployment, all testing phases and multi- language roll out plans),

reviewed and approved requirements, test plans, communications etc.,

. Created all project documentation: master project plan in Microsoft

Project, test Scripts along with scorecard for testers, risk register,

weekly tracker, project dashboard and financial tracker

. Applied Software Development Lifecycle (SDLC) and Project Lifecycle

Methodology (PLM) disciplines to the Project Management Office (PMO)

Most Notable Achievement:

. Managed and deployed a global eLearning program that continues to

educate the organization

avon products, rye, NY, 2010

Global it project manager (consulting position)

. Managed a global project to standardize all Avon markets to ensure

they run their businesses in the same fashion. Business Intelligence

(BI) reporting needs to be consistent, as well as inventory

procedures, and lifecycle of products.

. Created and maintained a Project Charter. Created a Business

Requirements Document (BRD) for the business, this including Visio

workflows, and file layouts in the appendix, along with risks,

assumptions and items that are out of scope.

. Created and maintained a Project Plan and an Implementation Plan in

Microsoft Project, this included every task of the project at a

granular level.

. Project Management Meetings on a weekly basis with all global markets

to track their development, provide solutions and correct any "bugs"

that they encountered.

Most Notable Achievement:

. Deployed a global system that continues to help standardize business

at Avon across all markets and functions

diversified investment advisors, purchase, NY, 2007- 2009

senior business analyst

. Worked with business areas to gather functional requirements for

system enhancements. Created requirement document for the development

team, test plan for the QA team and training documentation for the

users

. Project managed all aspects of my projects; resource allocation,

managed deadlines, set up and documented all project meetings.

Utilized Microsoft Project to track status of the project. Held post

mortem meetings after each project wrap up to discuss successes and

short falls

legg mason, stamford, ct, 2006- 2007

senior business analyst

. Member of several IT project teams, involved in SDLC, gathered

requirements from business users and translated them into functional

requirements for the IT development group

. Supported RFI/RFP and sales force teams with all mutual fund data

needed on a quarterly basis

. Participated in gap analysis, data mining, warehousing and the use of

GPW, which is the firm's data repository, to view reports, queries and

forecasts

factset research systems, norwalk, ct, 2001- 2006

business analyst, real time market data group

. Liaised with key business leads, upper and middle management,

engineering and quality assurance departments to drive content and

product enhancements

. Interacted with small development team to develop/gather business and

project plans, as well as requirements and functional specifications

. Interfaced with stakeholders by planning and conducting working

sessions to elicit and review business requirements

. Translated client needs to engineers and development team for

large/small scale software enhancements

. Supported the Information Research and Quality Assurance departments,

confirming that the testing is accurate and sensible per project; both

for User Acceptance Testing (UAT) and System Integration Testing (SIT)

. Trained all new hire classes, approximately four times a year

Education & Training

Masters of science, Information systems, Pace University

Bachelor of arts, communication arts and public relations, Mount Saint Mary

College

Computer Proficiency, Microsoft Office (Word, Excel, PowerPoint, Access,

Visio, Project, Outlook), Oracle Business Intelligence, Company Specific

Applications, Lotus Notes

PMP, completed all classroom courses and boot camp preparation

Contact this candidate