Human Resources Management

TERESA DIANNE LONG

**** ******** ****

Knoxville, Tennessee

*******@*******.***

Telephone: 865-***-****

OBJECTIVE: To obtain a position with an organization that seeks an

ambitious career-

minded professional.

PROFESSIONAL HIGHLIGHTS

Paralegal August 2012 -

Present

Ramsey, Elmore, Stone & Caffey, PLLC

Knoxville, Tennessee

. Prepare affidavits or other documents, such as legal correspondence, and

organize and maintain documents in paper or electronic filing system

. Prepare for trial by performing tasks such as organizing exhibits

. Administer all phases of Estate Planning, including preparation and

drafting of Wills and Trusts, preparing Deeds and Beneficiary Designation

Forms.

. Prepare legal documents, including briefs, pleadings, appeals, contracts,

and real estate closing statements

. Meet with clients and other professionals to discuss details of case

. Gather and analyze research data, such as statutes, decisions, and legal

articles, codes, and documents

. Investigate facts and law of cases and search pertinent sources, such as

public records, to determine causes of action and to prepare cases

. Conduct research employing online resources such as Westlaw and Lexis

. Direct and coordinate law office activities, including delivery of

subpoenas

. Prepare financial accountings for probate

. Request, organize, index and summarize medical records

. Exceptional working ethics and a team player

. Proficient in creating PowerPoint presentations/spreadsheets and

preparing reports

. Excellent communication skills, both written and verbal

Human Resources Consultant

2002-2012

Knoxville, Tennessee

. Partnered with businesses that desire to offer change, innovation, and

process improvements within their organization

. Worked with companies to develop and implement competitive compensation

and benefit programs that are cost effective that allows Companies to

attract, retain and motivate qualified employees

. Developed and implemented human resources training programs

. Developed policies and procedures that supported the Company objectives

. Worked with senior management regarding employee-related matters

Human Resources Manager

1998-2002

Graphic Design Technology, Inc.

Knoxville, Tennessee

. Fostered strategic goals set forth by the corporate office. (Team

building activities, organizational development, succession planning,

performance management and improvement planning)

. Provided professional counseling and resource assistance to associates in

areas such as corporate policy, benefits, salary administration, training

development, and performance improvement

. Partnered with the management team to develop standard operating

procedures for all Human Resources specified and related issues

. Ensured that the organization was operating in accordance with all

local/state government and regulatory compliance activities including

EEOC, DOL, OSHA, and WC

. Had a thorough understanding of the requirements set forth by the

corporate offices as well as external Clients to provide ample Human

Resources support to the employees

. Developed and implemented training programs in conjunction with a

training coordinator to guarantee training was conducted properly and

within accordance of the law in an effort to maintain a safe and healthy

working environment

. Recruited key management positions, manufacturing, and office personnel

through advertisement, college recruitment, etc.

. Provided oversight to management on all performance review related

matters

. Conducted analysis on state and local compensation based on skill sets to

insure the organization was providing competitive compensation to their

employees

. Illustrated leadership consistent with company vision, mission and

strategic goals

. Established individual goals for team members in alignment with overall

organization goals and performed periodic performance review to determine

progress

Executive Legal Assistant

1995-1998

ABB Environmental Systems

Knoxville, Tennessee

. Supported the Vice President - Legal Counsel with day-to-day operations

. Effectively managed contracts and provided administrative support to

Contract Specialists

. Served as a point-of-contact to internal customers for inquires about the

status of contracts in process

. Prepared and distributed reports and analyses to management on contracts-

related matters and issues as requested

. Researched complex issues and performed detail data analysis

. Coordinated appropriate materials for meetings, appointments and

presentations

. Performed office functions that included correspondence, scheduling

meetings, travel arrangements, and processing invoices

. Interacted and communicated effectively with all levels and departments

within the company

. Liaison between the legal department and external Counsel and handled

routine matters

. Maintained confidential information

. Developed and presented technical presentations

Executive Assistant

1993-1995

CTI, Inc.

Knoxville, Tennessee

. Coordinated facilities activities that included maintenance, contracts,

negotiations and administration

. Prepared complex reports, documents, presentations, and correspondence

for supported executives, including weekly and monthly

reports, and executive presentations

. Recommended and implemented administrative systems and improvements

. Coordinated appropriate materials for meetings, appointments and

presentations. Took meeting minutes and maintained action logs

. Performed special projects for the President (succession planning,

organization changes, benefits administration and hiring of personnel)

Executive Assistant

1989-1993

Philips Consumer Electronics, Inc.

Knoxville, Tennessee

. Administered manpower planning programs for the President and Executive

Vice President

. Prepared complex reports, documents, presentations, and correspondence

for supported executives, including weekly and monthly

reports, and executive presentations

. Directed the selection process of recruiting management personnel

. Developed and maintained the corporate organizational charts

. Researched complex issues and performed detail data analysis

. Monitored expenses relating to employee relocation

. Assisted Public Relations Director in dealing with the press and news

media

Held Other Office Administrative Positions

1978-1989

EDUCATION & CERTIFICATIONS

Pellissippi State, Knoxville, Tennessee, Supervisory Certification, 1991

Pellissippi State, Knoxville, Tennessee, AAS Paralegal Studies, 2012

MEMBERSHIPS

Smoky Mountain Paralegal Association, Knoxville, Tennessee

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