Sales Customer Service

Christal G. Dean

**** ***** *** ****** **********, Texas 78626-6933

Mobile: 512-***-****

E-mail: ************@*****.***

STATEMENT: Dynamic history of sales/management in achieving a strong record

of out performing expectations, sales quotas, and growth/performance in

each employment opportunity. Strengthening customer relations, developing

new business strategies, I am energized by new challenges, goal setting,

problem solving, and strategic planning for success.

EDUCATION:

Associates of Social Work (GPA: 3.40) Austin Community College, 1995

(earned in '91)

Bachelor of Arts, Psychology (GPA: 3.52) Texas State University, 1995

(formerly SWTSU)

Masters of Science in Criminal Justice (GPA 3.99) Texas State University,

1998

PROFESSIONAL EXPERIENCE:

Select Comfort, Georgetown, Texas

8/2009 - 10/2012

Store Manager: Manage all resources to meet company objectives, removing

barriers to those objectives. Beginning store rank: 289 of 400, ended 2010

# 2 in RE: comp and doubled volume increase with $568,000 (75% comp

increase) taking the store to over two million dollars (12 months rolling)

since opening in 2007; continuing trend through quarters 1- 3 comparison

for 2011 over 2010 again gaining $600,000 increase in volume resulting in a

45% comp increase. Responsible for 30% personal sales goal and building

business with outside events and cooperative marketing with other vendors

(chiropractors/Sun City/Chamber of Commerce, etc.).

Juice Plus, Georgetown, Texas

8/2011 -Present

Sales/Marketing/Distributing/Owner: Part-time representative of a wellness

product and areo-ponic gardening system. Prospecting, shows and events,

marketing and sales, everything to build and operate a small, home based

business.

Speedy Signs, Georgetown, Texas

4/2005 - 6/2011

Administrative/Sales/Marketing: Part-time, office management, sales,

marketing, customer service, some production. Part owner to supplement

straight commission from Reytex Homes.

Reytex Homes, Liberty Hill, Texas 7/2006 - 2/2008

New Home Sales Representative: Inside sales, prepare financial paperwork

including credit checks and counsel, closing legal documents;

attend/participate in title closing, fieldwork to include Realtor

relationship/events, prospecting, advertising, and research.

Jim Walter Homes, Pflugerville, (Austin) Texas 11/2000 - 7/2006

Senior Branch Manager: Began as a part-time outside sales representative,

progressed to full time, to manager, to eight months in a temporary

district position (Waco to Selma), to senior branch manager. Duties to

include but not limited to the following in order of achievement: inside

and outside sales, prepare financial paperwork, close legal documents,

fieldwork, title work, permitting, plot plans, Met and Reschecks,

prospecting, advertising, research. All management functions, hire, coach,

dismiss, manage all resources, coordinate all departments (sales,

construction, customers, vendors, utility companies, well and electricity

companies), work with knowledge of construction functions, processes and

procedures), projections at drop pack to tender, GPM at point of sale,

throughout construction to tender.

Prudential Owens Realty, Austin, Texas 8/1999 - 3/2001

Realtor: Self employed independent contractor. Outside sales, prospecting,

contract negotiating, cold calling, phone duties, marketing, advertising,

publishing a newsletter, research, record keeping, bulk mail out, time and

people management, and customer service.

Austin Community College/Southwest Texas State University 9/1989 - 5/1998

Student: no gap in unemployment, seasonal and part time to include

marketing a hot sauce, pastry chef, bartending, freelance writing, co-op

child care.

The following constitute more significant, overlapping position while

finishing school and/or exploring opportunities while seeking permanent

employment:

Independent School Districts, Austin/G'town/Leander/Round Rock 1/1997 -

3/2001

Substitute Teacher: K - 12 different class, grade, subject daily to include

but not limited to: early childhood, emotionally disturbed, special

education, in school detention, tutoring, as well as mainstream classes.

Successful performance requires HIGH creativity, organizational skills and

record keeping.

Measurement, Inc., Austin, Texas 3/1998 - 8/1999

Analytics/Reader/Scorer: Per project assignments based on past performance

of speed and accuracy, read, grade, evaluate, and assess written portion of

standardized high stakes state testing (TAAS, Connecticut project), field

test assessment. Successful performance requires verbal, written,

communication and analytical skills and proficiency.

Additional training, skills, certificated specific to position:

Strong record of performance/success in admin./management/training/human

resources,

Realtor license (expired)

Hyland Bay Sales Certification (2004), Instructor (2004 - 2006)

Six Sigma Agent (limited) 2004 - 2006

Certified Yoga Instructor

Life Coach

Published author two children's books

KLRU volunteer writing auction ads

References upon request

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