Manager Engineer

Parkesburg, PA *****

RICH BAIRD Phone: 610-***-****

MCITP: Enterprise Messaging Administrator Email: ********@*****.***

MCSE: Messaging, MCP, VCP

Quest Migration Certified Expert

BACKGROUND

Rich has been in the IT industry for over 20 years ago. He has been a Microsoft Certified Information

Technology Professional (MCITP) Enterprise Administrator since 2008 and a Microsoft Certified Systems

Engineer (MCSE) since 1998. He holds Microsoft Certified Systems Engineer (MCSE) certifications on

Windows 2003, Windows 2000 and NT4 platforms. He also holds the Exchange specialty certifications

(MCITP:Messaging Administrator and MCSE:Messaging), as well as Microsoft Certified Systems

Administrator (MCSA:Messaging) and Microsoft Certified Professional certifications.

Rich has extensive experience in all phases of the project life cycle including project management,

architecture, engineering, implementation and customized documentation. He prides himself on his role as a

trusted advisor and his ability to explain things to both technical and non-technical people in a way that

makes them feel more secure and better understand their IT environment. He takes an active role in training

and mentoring employees and management.

SKILLS / KNOWLEDGE

• Enterprise systems design and architecture

• Windows Server 2008/2003 R2 Standard, Enterprise and Datacenter

• Enterprise level Active Directory design, implementation and support (3,000 - 10,000+

organizations)

• Microsoft Exchange Server 2013/2010/2007/2003/2000/5.5 upgrades, migrations, implementation

and support

• Microsoft Exchange 5.5, 2000 and 2003 migrations (500 - 30,000+ organizations), Multi-server

environments with over 45 Exchange servers, Multi-site environments with over 30 site

connected locations, SMTP mail supporting the transport of over 700,000 mail messages per day

• Expertise in native Exchange Server migration tools

• Expertise in using Quest Migration Tools (QAD, QMM, NME, CMN)

• Microsoft Lync 2013, 2010, Office 365, Cloud Computing

• Highly available and secure Outlook Web Access (8+ servers across multiple sites) for

organizations with 10,000+ users; Front-end/back-end server design and implementation, DAGS,

replication, SCR/CCR

• Advanced PowerShell scripting

• Advanced Group Policy design and administration for Enterprises with 100+ OUs

• Server Virtualization (Hyper-V and VMware)

• Advanced DNS, DHCP, WINS, TCP/IP

• Storage Array Networks (SAN), Network Attached Storage (NAS)

• Email archiving and compliance standardization

• Mobile devices including ActiveSync, Blackberry, Windows & Apple device configuration

• Windows 2000 Professional, Server and Advanced Server

• Public Folders design and architecture for organizations with 500-5,000+ folders

• Configuration, troubleshooting, supporting, installing Servers

• Disaster Recovery planning, design, implementation and testing

• Microsoft System Center Operations Manager (SCOM) 2007

• Microsoft Operations Manager (MOM) 2000/2005

• Windows Software Update Services (WSUS) patch management

• Microsoft ISA 2004/2006 server

• Microsoft System Center Configuration Manager 2007 R2

• Microsoft System Management Server (SMS)

• Microsoft ForeFront Antivirus, Symantec Enterprise Vault, McAfee, Bit Defender, Vipre

• Microsoft System Center Data Protection Manager 2007

• Windows 8, Windows 7 and Windows Vista, all editions

• Windows XP Home/Professional

• Windows NT4.0 Workstation/Server

• Internet Information Server 3.0 / 4.0 / 5.0 / 6.0 and 7.x

• MS Office 2000/2010, XP Suite, 2003 and 2007

• Commvault, Veritas Backup Exec backup solutions

• Microsoft SharePoint Portal Server 2003/2007

• Google Postini, IronPort, F5, MobileIron, BrightMail

INDUSTRY EXPERTISE

• Over 20 years in technology including experience in small, medium and large organizations with

single and multiplatform networks

• Subject matter expert for Microsoft Exchange and Active Directory

• Experienced in enterprise level network design, administration and support, project management,

design/prototype/pilot/implementation/support phases of projects

• Led migrations for organizations up to 30,000 employees across over 2 dozen sites

• Led project teams from 3 to 11 individuals: Responsibilities include project management, time

management and team lead for projects impacting over 10,000 users and project costs in excess of

$6 million

• Broad mentoring experience, both within teams and cross departmental. Lead internal technical

training

• Extensive writing skills-including project proposals, design documents, server builds and

migration procedures.

• Proven excellent communication and presentation skills, including client and upper management

interaction and presentations

• Disaster Recovery planning, design, testing, and implementation for organizations up to 15,000

employees with over 3 dozen sites

CERTIFICATIONS AND EDUCATIONS

Saint Joseph’s University, 1993-1994 - M.B.A. in M.I.S., Dean’s List

Villanova University, 1986-1990 - B.S. Accounting

Villanova University, 2008 - Master Certificate in Applied Project Management

Dale Carnegie – Manager Communications, Employer Productivity, Effective Public

Speaking, Writing to Communicate Effectively, Conflict Resolution and Management.

MCITP - Microsoft Certified IT Professional, Exchange Server 2013, 2010, 2007

MCSE - Microsoft Certified System Engineer, Exchange Server 2003, 2000, NT 4.0

VCP - VMware Certified Professional, 4.0, 3.5

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