Technician Pharmacy

Location:

Posted:

September 10, 2013

Alyssa Viscomi

PROFESSIONAL SUMMARY

Pharmacy Technician with 2 years of Specialty Pharmacy experience. Self-starter with

extensive knowledge of Medicaid and Medicare procedures. With excellent data entry skills

and telephone etiquette. and focused on accuracy and efficiency.

LICENSES

Registered Pharmacy Techinican in FL

SKILL HIGHLIGHTS

• Excellent telephone etiquette

• Exceptional patient care and inter action

• HIPAA trained

• Pharmaceutial storage awareness

• Drug distribution professional

• Effcient and accurate

• Strong decision making ability

PROFESSIONAL EXPERIENCE

Position: Pharmacy Service Representative

Sept 2011 – June 2012

CVS/Caremark Specialty Pharmacy, Tampa, FL

• Appropriately resolved customer issues, complaints and questions.

• Followed state and federal record keeping guidelines for legend drugs and

controlled substances.

• Consistently upheld proper pharmacy and general safety procedures and

standards.

• Processed up to 60-70 prescriptions on high volume days with 100%

accuracy.

• Answered up to 20-25 patient calls on high volume days.

• Precisely processed third party prescriptions and managed adjudication

review.

• Communicated with all customers and staff in a pleasant and professional

manner.

• Promptly referred all doctors calls and customers medical questions to the

pharmacist on duty.

• Strictly maintained customer and patient confidentiality.

• Verified patient data and billing information.

• Communicated directly with doctors' offices via telephone, fax and email.

• Worked closely with pharmacists and used medication input software to

safely and accurately dispense medication.

EDUCATION AND TRAINING

2011 – Sanford Brown – Pharmacy Technician