Human Resources/Financial Assistant
Resume:
Rebecca Cole
Current Address: *** ********** **** ***. **~ Wilmington, DE 19803 ~
302-***-**** ~ ***********@*****.***
Future address as of 10/16/13: 4221 E. Ray Road Apt. 1048~ Phoenix, AZ
85044
Experience:
Brandywine Counseling & Community Services
August 2008- Present Human Resources/Financial Assistant Wilmington,
DE
Under the direction of the Human Resources Director
. Manages HRIS system: updates payroll changes and personnel records,
enrollment and deletion of benefits, update benefit tables.
. Assists with the day-to-day efficient operation of the HR office:
benefits administration, compensation, and performance management.
. Coordinates employee orientation, development, training logistics, and
recordkeeping.
. Maintains electronic records and files in various systems.
. Prepares confidential reports for internal/external audits and
negotiations.
. Acts as liaison between the Human Resources and other departments,
such as: Finance, Payroll, IT, Billing, and Employee Relations.
. Coordinates personnel paperwork (hiring, termination, promotions,
transfers, medical, vision, and dental insurance, short and long term
disability, workers compensation, etc.)
. Responds to internal and external inquiries regarding employment
opportunities.
. Talent management: full-cycle recruitment, candidate screening that
includes background and reference checks, develops resume tracking
system, and posts open positions on hiring websites.
. Processes monthly employee benefits insurance premiums and submits for
payment.
. Examines employee files to answer inquiries and provides information
for personnel actions.
. Creates Human Resources procedures and instructs Human Resources
training courses.
. Active team member in the development and implementation of staff
recognition program, electronic job description system, and staff
holiday events.
. Oversees supervisors and hiring managers with the annual performance
evaluation process.
. Assists in the development, monitoring and updating of tools to track
staff credentials including licensure verification, JCAHO and State
requirements.
. Creates and maintains department filing system, employee personnel
files and recruitment files.
. Verifies Medicaid of clients in all locations, updates their treatment
I.D. unit, payer and fee schedule in the electronic (SMART) system.
. Assists HR Generalist as needed.
ShopRite
June 1999 -May 2013 Front- End Supervisor/Home Shopping Clerk
Wilmington, DE
. Uploaded/downloaded customer's online orders.
. Contacted customers with any problems or questions regarding their
order.
. Delivered exceptional customer service in the area of: price checks,
overriding voids, questions concerning the customer's order, coupons,
and price changes.
. Scheduled and administered cashiers' breaks.
. Created and updated 8-week checklist for new hires and re-hires.
. Assisted various departments with customer service involving price
checks, directing phone calls to appropriate departments and in-house
customer satisfaction.
. Assisted other supervisors with special events in store.
Law Offices of Ferrara, Haley, and Bevis
May 2004 - August 2004 File Clerk Wilmington, DE
. Operated switchboard.
. Updated current files.
. Greeted and directed clients.
. Created files for new ongoing cases.
Brandywine Accounts Management Inc.,
October 2001 - May 2002 Clerical Worker Wilmington, DE
. Data input of client's insurance information.
. Prepared letters for collections.
. Created and reconfigured client databases.
. Filed new cases.
. Mailed out clients letters.
. Organized clients files.
Education:
Delaware Technical and Community College
May 2007 Associates Wilmington, DE
Office Administration
Brandywine High School
June 2002 High School Diploma Wilmington, DE
Skills:
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Typing ability up to 55-60 WPM
Volunteer Experience:
Delaware Humane Association: Kennel Department
Contact this candidate