Manager Supervisor
Resume:
Angel Steward
909-***-**** . ***********@*****.***
Summary of Qualifications
I am a reputable, driven, passionate professional with Case Management,
Administrative and Managerial experience. I am a quick learner with
outstanding organizational and multi-tasking skills Strong ability to work
in diverse communities and capacities as a team player and independently.
I have extensive knowledge in MS Word, Excel, PowerPoint, and Publisher. I
have excellent leadership and team building skills. I am an articulate
communicator with great interpersonal skills seeking a position that will
allow my experience to contribute to the overall success of your
organization.
ATTRIBUTES
Professional, Ethical, Dependable, Organized, Self-Motivated; Time
conscience committed to providing excellent service; Confident and poised
in interactions with individuals at all levels; Detail-oriented and
resourceful in completing projects; Ability to multi-task effectively; A
true team player
Work History
COMMUNITY DEVELOPMENT INSTITUTE HEAD START, PASADENA CA
2011 TO 2013
FAMILY & COMMUNITY PARTNERSHIP SUPERVISOR
. INTERPRET AND CLARIFY FEDERAL REGULATIONS TO DEVELOP DEPARTMENT
POLICIES AND PROCEDURES
. Determine Eligibility to receive services based on federal regulations
. Oversee Family & Community Partnership/ERSEA (eligibility,
recruitment, selection, enrollment and attendance) functions and
department
. Conduct assessments of community trends, analyze statistics, reporting
. Audits and monitors department operations
. Identify and develop plans and goals to meets needs of clients for
self-sufficiency
. Provide assessment of direct supportive services to program leadership
team
. Supervision of Case Managers, Administrative Assistants and Enrollment
Clerks
. Facilitate meetings, trainings with staff and community partners
. Facilitate and coordinate the use of community resources to assist
participants
. Continuously build community connections benefiting staff, children
and families
. Work with interdisciplinary team members to develop appropriate case
plans meeting individual participant needs
. Assist with Program Information Reporting, Self-Assessments, Strategic
Planning
Center for Community & Family Services, Pasadena CA
2005 to 2011
Case Services Manager
. INTERPRET AND CLARIFY FEDERAL REGULATIONS TO DEVELOP DEPARTMENT
POLICIES AND PROCEDURES
. Oversee ERSEA (eligibility, recruitment, selection, enrollment and
attendance) functions and department
. Determine Eligibility to receive services based on federal
regulations
. Conduct assessments of community trends, analyze statistics,
reporting
. Audit and monitor department operations and adherence to protocols
and procedures
. Identify and develop plans and goals to meets needs of clients for
self-sufficiency
. Provide assessment of direct supportive services to program
leadership team
. Supervision of Case Managers, Administrative Assistants and
Enrollment Clerks
. Facilitate meetings, trainings with staff and community partners
. Responsible for development of the agency Newsletter, Parent
Handbook, Resource Guide, Marketing materials
Infinite Potential, Pasadena CA 2000 to 2002
After School Enrichment Supervisor
. Hiring and Supervision of teaching staff
. Provide leadership, supervision and coordination of program staffing
under the direction of the Program Supervisor Engage staff and
students in designing a site program schedule that reflects the
interests & needs of children and the interest & talents of the staff
. Coordinate activities with school administration, teachers and
collaborative community partners
COMMUNITY INVOLVEMENT
National Alliance on Mental Illness San Gabriel Valley- Volunteer
Coordinator 2013-Present
California Women's Health Conference - Committee Member
2008 - 2011
Artistic Art Journeys - Instructor - Board Member
2009- Present
Mighty Way - Program Consultant 2009-
Present
REFERENCES
Emma Quirarte, Program Director,
Community Development Institute Head Start
Luiza Balyan, Program Operations Manager
Pacific Clinics Head Start
626- 375-7353
Griselda Alvarado, ERSEA Coordinator
Pacific Clinics Head Start
Aldonia Bailey, Executive Director
Artistic Art Journey's
Dana Fikes, Executive Director
The D Network PR Firm
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