Customer Service High School

MARIA N. HILPP

-*

**** ********* **

Louisville, KY 40213

502-***-****

*****.*******@*****.***

OBJECTIVE

Seeking entry level position in medical field that will help benefit me for my

profession that I am seeking.

EXPERIENCE

ASSOCIATED IN DERMATOLOGY LLC (Aug. 2012 to Current)

Medical Receptionist

Checking patients in and making sure there information that is listed is correct

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and up to date.

Making sure we have a copy of their insurance card and that it is eligible, also

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collecting a co pay or any other payments that may need to be collected for there

account.

Front desk duties also consist of faxing, copying, checking supplies, answering

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phone calls, and scheduling appointment.

Gathering information together for the patients chart correctly on how each

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physician prefers.

ST. MARYS & ELIZABETH HOSPITAL (Jan. 2011 to Aug. 2012)

Jewish and St. Mary’s Healthcare

Diagnostic Imaging Assistant

Checking patients orders and making corrections that need to be made for the

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radiology department.

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Ÿ Copying and digitizing radiology films.

Answering the phone to help Doctors, techs, and nurses listen to voice clips or get

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a film for them; also direct phone calls to the correct radiology departments. Also,

responsible for contacting doctor offices for call reports or the radiologist.

Use a lot of customer service skill with greeting out patients and interacting with

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other co-workers.

Type, use several different computer systems, and organization skills to make sure

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all the steps of my job is followed through properly.

BUFFALO WILD WINGS (Oct. 2009 to Nov. 2010)

Mercury Inc, Angst

Expeditor

Organizing the food on correct trays for the right server.

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Making food corrections that need to be made for customers satisfaction.

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Cashier

Processed financial transaction via cash, credit, and debit.

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Interacting with customers to see what they need to be helped with.

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Answering phone calls to see what the customers desire need is.

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EDUCATION

Ÿ Butler Traditional High School Graduate, and currently attending college.

Ÿ Have experience in phlebotomy have to give a child an iv three times a week for

hemophilia.

References upon request

Contact this candidate