Customer Service High School

Marie Sincere

**** ********* **** **. *** ***

Boynton Beach, Fl 33436

561-***-****

********@*******.***

Work Experience

Journeys Way 02-2012/04-2013

Administrative Assistant

Job description: Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers.

Responsibilities:

• Answer telephone, screen and direct calls

• Take and relay messages

• Provide information to callers, greet persons entering organization

• Receive and sort mail and deliveries, schedule appointments

• General administrative and clerical support

• Tidy and maintain the reception area

The Mentor Network 10-2009/12-2011

Clerk

Job description: Provided office services by implementing administrative systems, procedures and policies.

Responsibilities:

• Welcoming and greeting guests

• Handling cash

• Answering phone calls

• Maintained a good relationship with the customers

Lake Pharmacy 05-2007/05-2009

Pharmacy Technician

Job description: Assist the pharmacist at all times to ensure that each customer has a positive shopping experience

Responsibilities:

• Greet each customer, assist with their questions and issues on the phone and in person both in and out of the pharmacy areas

• Obtain information for new prescriptions, maintain customer/patient confidentiality

• Operate a cash register

• Retrieve and file pharmacy prescriptions in the appropriate files and assist the Pharmacist with checking in and pricing drug orders

• Refer all doctors’ calls and customers’ medical records.

Education

Palm Beach State College

Early Childhood Units (ECU)

Glades Central Community High School, Belle Glade, Fl 334**-**-****/05-2007

High School Diploma

Achievements/Awards

• Promotion to leadership position

• Volunteer of the month

• Perfect attendance award

Skills

• Verbal and written communication skills

• Knowledge of administrative and clerical procedures

• Excellent customer service orientation

• Organizing and planning

• Attention to detail

• Initiative

• Reliable

• Stress tolerant

• Computer skills

• Flexible

Contact this candidate