Management Human Resources

Tammy M. Ross

**** ******* ***

Smithfield, NC **577

Home: 910-***-****

Cell: 910-***-****

Email: *************@*****.***

Professional Objective

A highly organized and detail-oriented Executive Assistant/Office Manager with over 20 years experience providing thorough and skillful

administrative support to senior level executives. Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve

project goals. An independent, self-motivated professional with excellent research and writing skills; able to grow positive relationships with clients

and colleagues at all organizational levels.

Skills and Abilities

Microsoft Word Correspondence Creation, Editing, Tracking

Microsoft Excel Strong Organizational Skills

Microsoft Outlook Event and Presentation Coordination

Microsoft PowerPoint Excellent Time Management Skills

Purchase Order Experience Management of Staff Experience

Multi-Project Management Management of Calendars and Travel

Accounting Experience Expense Reporting (Concur System)

Strong Office Management Skills Database Management

Recruiting and Hiring Experience SAP Experience

Strong Marketing Skills Training and Supervising Personnel

Human Resources Experience Budget Experience

Experience

06/11 – 06/13 SEAHEC (South East Area Health Education Center) Wilmington, NC

Executive Assistant/Office Manager

• Provided executive-level administrative support to the CEO-President, COO and Director of Graduate Medical Education

• Coordinated projects and events exercising ability to improvise, improve procedures, and meet demanding deadlines.

• Liaison between all impacted departments to ensure proper communications and reporting practices.

• Planned and coordinated corporate luncheons, and develop presentations for related on-site and off-site meetings.

• Organized the details of special events, travel arrangements, corporate agendas and itineraries.

• Directed business relations and distribution of company literature to stimulate client interest and sales leads.

• Managed capital purchases, direct vendor relations, generate and maintain equipment tracking records.

• Processed monthly expense reports reflecting supporting documents and budget code indexes.

• Collaborated with departmental managers on weekly postings for master reports.

• Coordinated and set up high-level conference calls, board and management meetings, special events and travel arrangements

• Acted as liaison and maintained open lines of communication among senior executives, board members, shareholders, middle management

and administrative staff.

• Managed office staff

• Composed and prepared correspondence, proposals, consulting projects and statistical reports

• Organize, confirm and update executive’s calendar daily

• Created yearly budgets and PO numbers

• Effective interpersonal and communication skills, and the ability to interface with personnel at all levels, both verbally and in writing

• Attended Board Meetings and Executive Committee Meetings

• Coordinated preparation and timely dissemination of company reports and slide presentations for board meetings

• Takes dictation or transcribes from voice recordings, create presentations; using most current software programs

• Sets up and maintains files, including files for executive in an organized and timely manner, faxes and copies information as needed.

• Maintains confidentiality in all areas. Adheres to the highest of professional and ethical behavior in all activities.

• Building and nurturing relationships with clients and prospective clients

• Managing marketing calendar and events – dinner seminars, mailings, retirement and educational seminars, client appreciation dinners,

employee forums, client advisory board; maintaining statistics

• Provided excellent client service support

• Produced various reports and maintaining client database

01/05 – 06/11 KEMA, Inc. Raleigh, NC

Executive Assistant/Office Manager

Executive Assistant to the Senior Vice President of Product Development to include international and domestic travel, complex calendar

maintenance, setup and facilitates meetings, reports, spreadsheets, miscellaneous projects

Managed expense reports

Handled confidential information

Oversee and direct the administrative aspects of the office to ensure efficient and effective use of resources

Provided all site staff members with administrative support

Coordinated special site or team projects as needed

Stays current on OSHA and ADA regulations concerning facilities and safety and coordinates reconstruction of departmental areas and staff

member moves as organizational changes occur

Managed activities involving the upkeep, replacement, and day-to-day maintenance of facilities, office equipment, machinery, and furniture

matters

Organized and executed all company events including parties, team building, board meetings, yearly/quarterly kick-offs and charity drives

Motivated employees by acknowledging great performance, celebrating success, organizing company events and other morale builders

Handled all administrative needs regarding building management. Plans and executes office moves and expansion, working closely with

building management and other external vendors as needed. Coordinates general building maintenance, HVAC, and cleaning for the site

Responsible for all facilities related issues including vendor relations, contract negotiations, building management, equipment upkeep and

general maintenance and employee requests

Contributed to business discussions and decisions

Ensures along with IT, that each new employee has an office, computer, desk, telephone on the first day of their employment

Partners with Human Resources team on special accommodation requests

Created and tracked yearly facilities budget with accounting department

07/04 – 01/05 ANH Refractories Company Pittsburgh, PA

Executive Assistant to the Senior Vice President of Supply Chain and Manufacturing

Provided managerial oversight as well as hands on daily responsibility for budgets and fiscal processes

Advised and worked in consultation with the Senior Vice-President by providing financial data, patterns and analysis

Responsible for day-to-day problem solving using independent, practical and thorough judgment, creatively solving issues, operational and

management problems through planning and consultation, conducting analysis and making recommendations.

Acted as a key member of the leadership team; collaborated closely with the executive team and Board of Directors to ensure that

management and administrative functions operated efficiently and were in line with the company’s strategic goals

Assumed responsibility for business functions that included finance, budget, procurement, automation and customer service

Coordinated Fundraising and Sales Events

Acted as a central point of contact for scheduling personal and group calendar, prepared periodic performance reports from data approved

by department managers

Planned and coordinated travel arrangements, both domestic and international

Expense reporting

Maintained certain transactional files in support of policy-related approval processes

Planned, coordinated and attended group management meetings, taking meeting minutes, summarized minutes and distributed to attendees

Conducted special projects and produced reports

Property Management

Identified and implemented improved administrative processes where feasible

Produced PowerPoint presentations for monthly management meetings, data entry projects, Excel Spreadsheets and maintained databases.

09/97 – 07/04 Thermo Fisher Scientific Pittsburgh, PA

Executive Assistant to the CEO, Division President, Vice-President and four Directors

Managed administrative support staff, recruitment, implemented and enforced administrative policies and procedures

Assisted Human Resources Director

Fleet management, maintained office equipment

Answered telephones, screened calls and took messages, maintained multiple Outlook calendars

Scheduled appointments and coordinated arrangements for meetings and conference calls

Coordinated and prepared monthly reports, data entry, kept track of schedules, typed memos, letters and dictation

Coordinated domestic and international travel arrangements

Created spreadsheets, data base management, budgets, desktop publishing, technical skills, organizational skills, invoice billing

Coordinated fundraising and sales events

Created PowerPoint presentations for monthly management meetings, scheduled conference rooms

Scheduled food and beverage service for meetings and coordinated special events

Monthly expense reports

Maintained and updated filing system, ordered and maintained office supplies, complied booklets and binders for meetings

Education:

Campbell University Business Management 1983 - 1987

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