NORMA L.ROBLES
SAN ANTONIO TEXAS, 78223
**********@*****.***
OBJECTIVE: To obtain employment with an organization that will offer not only a stable working environment but continued career success and opportunity for growth.
WORK OF EXPERIENCE
04/2000-06/15/2012: Communicare Health Centers
Medical Assistant:
Vital signs, assist providers with direct care and procedures, administer injections as written orders by providers, insure the providers flow is maintained appropriately, keep exam rooms stocked, assist with patient’s re-appointments and referrals as requested by the providers and dismiss patients following provider’s plans. Patient information entered in a data base(EMR) . Assist with women’s health exams. Patient contact by telephone, and answer any questions a patient has.
Office Coordinator/Outreach Worker II:
Coordinate scheduling for (PHPC) Public Housing Primary Care Project monthly activities, assist supervisor in new staff orientation nurse assistant functions. Maintain and update database tracking system. Provide outreach services through community presentations, interdepartmental presentations and health fairs by conducting blood pressure, glucose and cholesterol screenings out in the community. Provide a daily, weekly and monthly reports on client/patient contact, referrals and users of services at Communicare health Center. Attend meetings with San Antonio Housing managers on how our services could improve to reach out for residents out in the community.
1986-1997 Auto Zone
Part Sales Manager/Administrative Assistant:
Provide costumer service via telephone and face-to-face, knowledge in auto parts and testing equipment. Oder merchandise to keep store well stocked and inventory record keeping. Supervise employees on a daily basis as well as keeping track of employee’s hours and payroll. Provide bookkeeping of daily and monthly sales, prepare bank deposits. Assist manager with work schedule and prepare all paper work needed for warehouse returns.
EDUCATION
1986-1987 Mansfield Business School:
Certificate on Automated Accounting
1997-1997 San Antonio College Of Medical and Dental Assistant
Completion of Medical Assistant
Certified Nurses Aid and CPR
ST.PHILIPS COLLEGE 2010
REFERENCES UPON REQUEST