Customer Service Technician
Resume:
Jennifer Olsen
To use my ability to work in a team environment. I am self-motivated and
***** *** ** ** * able to work both independently and as collaborative team member. To
St Petersburg, FL obtain a position where I can maximize my organizational and
interpersonal skills and knowledge which will contribute my years of
****.*****.**@*****.*** experience, which will allow me to grow personally and professionally.
Work Experience
March 2013 – May 2013- Crunch Fitness
Maintain the organization and neat presentation of the fitness floors
•
at all times.
Be a positive representative of our company and its philosophies.
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Conduct safe and effective personal training & stretch sessions.
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Obtain all mandatory education certifications.
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Submit Bi Weekly Client Report Form at beginning of day.
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February 2013 - April 2013: Certified Personal Trainer – Anytime
Fitness
Identify client goals
•
Create a fitness program based on client’s goals
•
Educate clients about nutrition and lifestyle to achieve optimal
•
fitness results
Keep clients motivated
•
Help clients meet & set new fitness goals
•
Maintain detailed client records as requested by supervisor
•
September 2012 – January 2013: Certified Pharmacy Technician -
Health Stat Rx Specialty Pharmacy
May be expected to perform some clerical duties relating to the
department.
Orders, receives and stores incoming supplies
Process Prescriptions and package appropriately using bubble packs
when needed
Accurately input necessary data to keep patient records up to date
Code clinical data such as diseases, operations, procedures, and
therapies on medical records according to specified standards
August 2012- September 2012: Get Fitness: Customer Service
Manager
Generates appointments for new members
Sells memberships for the club by providing information, assessing
fitness goals and motivating individuals to begin an exercise
program.
Initiates, develops, and maintains a personalized relationship with each
member.
Builds a positive relationship with members by working to determine
fitness needs.
Ensures sales areas, (and entire gym) are clean and maintained.
January 2012 : July 2012 : Certified Pharmacy Technician –
WelldyneRX
Ensure all prescription information is entered accurately and in a
timely manner.
Responsible for reviewing patient notes and putting medications on
hold when requested by the patient.
Accountable for checking patient history for any duplicate orders and
follow the proper procedures.
Follow and aid in enforcement of all company policies and
procedures.
Responsible for doing a “PD3Q” check before finishing and sending
the order on.
October : 2007 to December 2011: Register Pharmacy Technician –
Walmart Pharmacy
• Retrieving prescription orders
• Counting, pouring, measuring and weighing tablets and medications
• mixing medications
• Creating prescription labels
• Preparing insurance claim forms
• Maintaining patient profiles
Certification
NASM Certified Personal Training
Certified Board Pharmacy Technician
CPR/FIRST AID ADULT & CHILD
Education
09/2013 GLOBE UNIVERSITY-Health and Fitness Specialist
5/2006 Rollins College- ART HISTORY
5/2004 Winter Haven Senior High
Skills
Skill Name Skill Level Last Used/Experience
Inventory Control Expert Currently used/5 years
Vendor Expert Currently used/5 years
Relations/Negotiations
Formularies Expert Currently used/5 years
MS Office (Word, Excel, Expert Currently used/5 years
PowerPoint, Access)
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