Process Analyst/Project Coordinator

Objective:

I am a skilled Project Coordinator and Process Analyst seeking to obtain a

position in which I may excel while utilizing my skills and interests to

prove to be a valuable asset.

Experience:

Project Coordinator (Short-term contract position)

Wells Fargo, Winterville, NC

5/13 - 6/13

. Developed draft of project status report for PM review, including Gate

decks, budget spreadsheets and workflows.

. Sent out, tracked, and followed up on deliverable approvals.

. Creation of project documentation outside of formal deliverables to

support project team discussion (Project Rosters, Visio Flow Diagrams,

PowerPoint presentations and Gate Presentation drafts)

. Creation of project deliverables under guidance from PM such as Project

Implementation Plans, Lessons Learned Documentation, etc.

. Ownership of the Project Office SharePoint site, including setup,

administration, and updates.

Project/Process Improvement Analyst I

BB&T, Wilson, NC

3/10 - 7/12

. ***Created, in SharePoint, an internal program for handling the

corporation's excess supplies in an effort to reduce spending and

encourage internal bartering

. Evaluated/implemented multiple approved process improvements and special

assignments; reviewed, researched, and analyzed current procedures to

determine best process solution to implement.

. Access Administrator for ESM Engagement Application by utilizing Active

Directory to provide access: computer and user account management, domain

and network administration

. Performed as Project Manager and Access Administrator for Accounts

Payable Workflow Application (APWA) and supported design, testing,

enhancements, and training of APWA to include business rules,

project/technical requirements, and business use cases.

. Tracked/reported project/timeframe/budget statuses; included issue

reviews (identification and resolutions) and action assignments.

. Coordinated development of reports and functioned as Relationship Manager

with offshore BPO staff to provide operational and workflow support for

AP/FA.

. Supported ESM Engagement Application and SQL reports for Sourcing and

Contracts.

. Access Administrator, owner, and Program Expert for Enterprise Spend

Management (ESM) SharePoint sites and website; managed creation and

development of policies/standards/procedures database in SharePoint for

ESM.

. Supported team by handling hardware and software issues, including email,

MS Office, equipment setup and removal, network issues, password resets,

etc.

. Created Access databases to maintain/track equipment, user licensing,

software ownership/needs for ESM.

. Created/maintained Access databases for the ESM - Business Process

manual; migrated to SharePoint.

. Supported development of automation of forms and processes, etc.

Skills:

IT HelpDesk Support, Ariba, SharePoint 2007 and 2010, Active Directory, HP

Service Center (and Manager), Snag-it, Remote Assistance, HTML, VPN,

Network Connectivity, MS Office - Legacy through current, MS Client

Operating Systems, MS SQL Server 2008, Visio, OmniForm, Adobe Acrobat

Professional, Adobe Flash, Photoshop, PageMaker, Camtasia, TeamSite,

Outlook (and Exchange), Desktop Publishing, Document Processing, creation

of PDFs, Lotus Notes, PegaSystems, Document Direct, BlueZone (AP 3270),

Dispatch experience, etc.

Additional Information:

. Able to use standard office equipment, such as: 10-key, electronic

mail, fax, postage meter, copier, etc.

. 69 wpm, numbers-oriented, grammar/proofreader perfectionist

References: Honey Holmes

Project/Process Improvement Analyst II

BB&T, Winston-Salem, NC

Phone: 336-***-****

Email: *****.******@******.***

Jay Webb

IT Business Analyst II

BB&T, Wilson, NC

Phone: 252-***-****

E-Mail: ***.****@******.***

Daniel Pierce

EDC Business Services Product Manager

BB&T, Raleigh, NC

Phone: 919-***-****

E-Mail: *******@******.***

Contact this candidate