Manager Customer Service

*******.***********@*****.***

** ***** **

Moncton N.B. e1a3r1

Cell - 506-***-****

Highlights of Qualifications

• 25 years experience in customer service

• Bilingual

• Experienced in Windows 95, 98 and XP as well as computerized cash registerscurrent

• Show initiative: team player

• Honest, quick learner and responsible

Professional Experience

• Telephone Reception

• Follow employer’s instructions and policies

• Identify customer needs

• Deal with customer inquiries and complaints

• Follow up with clients for feedback

• Arrange refunds and credit for returned items

• Perform light bookkeeping, mailing and faxing

• Provide good customer relations

• Heath and Safety

Work History

seafood manager Sobeys Caraquet 2008-13

: Manager - Shoe Dept Hudson Bay Company Moncton 2000-08

Fashion Sales Consultant Cleo Dieppe, NB 1997-99

Family Manager Personal Residence Moncton, NB 1994-97

Cashier/Administrative Atlantic Superstore Dieppe, NB 1990-94

Assistant/Demo Representative

Waitress/Cashier Urban Coral Moncton, NB 1986-90

Cashier Wendy’s Moncton, NB 1983-86

High School Diploma Mathieu-Martin Dieppe, NB 1985

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