Technician Engineer

T I M O T HY GLOVER

CAP I TOL H E IG H TS, M D * 202-***-**** *

T *******@*****.***

Experience:

* /**-* /** * ield Engineer - NextGen Global/Huawei

• Support EarthLink Network for 4months

• Provisioning/Troubleshooting 2.5G & 10G Networks on 40G Circuits

• SONET, TDM, DWDM, OC-192, OADM, OLA

• Power Meters, Fiber Scope, OSA, T-Bert, Visio, OTDR

• Carry out t ransmission optical fiber projects efficiently with

schedule time

• Troubleshooting, replacement, repair any defective or failed module

and connecting fibers

• Provide field support for install and upgrade modules on Huawei

BWS 1600A 40G System, VA4, multiplexers, DCM, f lash cards,

M CA, OAU, OBU, SCC, SC-1, SC-2 and FIU

• L ink Optimization-Balancing, Identifying inside and outside fiber

loss, dispersion

• Document network by verifying, labeling, routing equipment and

cables; recording configuration diagrams, specifications and

u pdating site drawings

10 /12-2 /13 R F Field Technician – Teksystems

• Install RF, Ground, Power, RRU, Diplexer, Telecommunications

Cabling

• Establishes or upgrades communications systems by installing,

operating and maintaining voice and data telecommunications

network circuits and equipment

• Assemble electronic equipment in racks, cabinets, plumbing all

RF, wi ring all power, punch down of a Cat 5, 5E, 6 cables

• Support installation of BBU, BTS, switch equipment, MW

equipment

• Provide field support for equipment installation RBA72/9412,

cell tu rn up and cell optimization

• Provide technical support with pathing and maintaining

backhaul network

• Maintain network by t roubleshooting & repairing outages,

testing network back-up procedures, and updating documentation

• Verify service by testing circuits, equipment, and alarms;

i dentifying, correcting, or escalating problems

• Document network by labeling and routing equipment and

cables; recording configuration diagrams and specifications

5 /12-5 /12 Technical Helpdesk – Techinsource

• Provide technical assistance to Students, Facility and Staff via

Avocent and NetBOT devices, phone or web-chat

• Listening, Diagnose and Resolving basic hardware and software issues by

following standard help desk procedures to complete the SLA’s

• Logging all t rouble ticket and help desk in teractions using systems

such as REMEDY, Gateway

• Administer help desk leadership to identify and escalate situations

requiring urgent attention to Tier I I assistance

• Follow up with a high priority of customer care to ensure higher than base SL

11 /04-12 /11 Cable Splicer - Verizon

• Perform cable installation, construction, maintenance and repair

work

• Re-concentrations up to and including cross-connection

terminations both copper and fiber to various carriers such as

Verizon and AT&T on IT and Ethernet equipment such as carrier

equipment, multiplexers, routers and switches

• Maintained DSL circuits and provided technical support to VOL as

well as various other ISP’s

• Software, Meters, Fault Locator, T-Bert, FireBert, TDR, OTDR,

965, Scopes

• Locate and repair cables to maintain existing cable network without

causing interruptions

• Validate and test end to end service provisioning for the network

• Verify accurate cable terminations on cross connect, patch panels,

h ubs and routers

• Review site survey, conditions discrepancy reports, design

d rawings, understanding construction and splice schematics.

9 /00-12 /03 Engineering Technician - Corvis

• System Test & Turn-up of Optical Network

• Support 2.5G & 10G Networks for 3years

• Fiber Splicing of Single-Mode, Multi-Mode and Ribbon Fiber using

a F usion Splicer before Turning-up Corvis L ine Amplifier Systems

and Optical Switches

• Provisioning of all Optical Switch, Provisioning Channels, BER

Testing to measure dark fiber integrity of OC 3 up to OC 192 with

a D igital L ightwave Test Set, OSNR Measurements, Gain

F lattening and L ink Acceptance Test

• L ink Optimization-Balancing, Identifying inside and outside fiber

loss, dispersion

• Power Meters, OSA, OTDR, Fusion Splicer, Fiber Scopes, Digital

L ightwave Test Set

• Perform Lab Trails-Broadwing, Qwest & Sprint

• Assist in Corvis nationwide deployment

• Troubleshooting, replacement, and repair any defective or failed

module

• Understanding of site layouts

Education: 11 /11-12 /11 Prince Georges Community College

BICSI Certification-Postponed

4 /11-5 /11 Sojourner-Douglass College

Cisco Certified Network Associate Certification-Postponed

12 /10-1 /11 College of Southern Maryland

Network+ and Security+ Certificate

4 /10-6 /10 IT CAP

A+ Essentials and A+ Practical Application Certificate

1 /05-6 /05 DeVry University

Network Communication and Management BS Degree-

Postponed

1 /00-6 /00 Capital Commitment Inc.

Network, Telecommunication and Technology Certificate

10 /91-10 /93 T.E.E.S.T Electronics Institute

Electronics Engineering Technician Certificate

Strengths

• COOPER & FIBER TECHNOLOGY

• DWDM NETWORKS

• TROUBLESHOOTING & REPAIR

• CLEARANCE CLEARABLE

REFERENCE FURNISHED UPON REQUEST

Contact this candidate