General Manager/Customer Service/Human Resources Representative

Core Competencies

Executive Administrator Human Resources Payroll Manager

Office Manager Customer Service Product Purchasing

Advertising/Marketing/Promotions

Skills and Abilities

Effective Communicator/Listener Work Independently

Attention to Detail and Organization Maintain Confidential Employee Files and Records

Time Management Microsoft Word, Excel, Publisher

Analytical Problem Solving Personable, Enthusiastic, Motivating

Work History

Central Continental Bakery, Inc.

1988– Present

Executive Assistant/Human Resources & Payroll Manager

Retail Sales/Wedding Consultant

Administrative duties to President, answer phones, emails, letters, schedule appointments Maintain calendar. Arrange

Travel

Provide security to confidential employee/personal files

PayChex Preview Payroll/ TLO/HRO

Maintain Payroll –Edits & Punches Time Clock Accuracy

Manage Vacation Benefits/Health Insurance

Customer Service & Vendor Follow-Ups

Marketing and sales promotions. Create sales flyers and Ad campaigns for increased business.

Create Lee Dewyze (American Idol 2009) Campaign-Generate $35,000 Gross Sales in 4 months

Wedding Cake Consultations/Sales (Retail & Wholesale)

Federal Express

1984 1985

Customer Service Representative

Provide effective communication skills

Schedule Pickups, Initiate Traces, Rate Quotes, Problem Solve

Answer in excess of 120 calls or more during peak

Provide professional attitude in regards to general shipping options, rates, and services.

eichen World Travel

T __ 1981 1995

Travel Agent and Outside Sales Agent

SABRE

Attention to detail and customer service.

Ability to work under time restraints, encourage immediate sales.

Leisure and Corporate Travel Arrangements

Domestic and International Travel-Promote Travel Packages

Air, Cruise, Rail, Hotels, Car, All –Inclusive, Land Only

rincess Pastry Shop

P 1977 1981

Retail Sales Manager

FOH bakery counter sales. Set-up retail store with products to open and close.

Rotate stock, pack orders.

Schedule appointments and meet with clients for wedding cake orders and special events.

Manage wholesale sales accounts.

Count and balance register drawers.

Linda Spinelli 630-***-****

6N381 Baker Drive PO Box 306

Itasca, IL 60143

*.***********@*****.***

Contact this candidate