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Customer Service Training

Location:
Munster, IN
Salary:
72000
Posted:
September 08, 2013

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Resume:

Thank you for taking the time to review my qualifications and considering

me for an opportunity to provide your team with over fifteen years of

experience in safety, business, and customer service.

I started my career in safety working at Techneglas in Columbus, Ohio.

Techneglas manufactured glass funnels for use in CRTs. I completed my

internship at that facility and I was asked to stay on for a prolonged

period of time since the company was undergoing additional construction and

expansion. I performed various audits, updated and trained employees on

programs such as forklift licensing, emergency action plans, basic IH and

PPE. I completed lead monitoring on a quarterly basis as well as

asbestos, oil mist and noise level monitoring. I also worked closely

completing safety training and audits as needed with contractors.

I then followed that with my employment at United Steering systems in

Grabill, Indiana until that plant closed and have technical experience in

creating and implementing various safety training programs such as forklift

training, hazard communication, emergency response teams, and also have

hands on industrial hygiene experience. I have firsthand experience with

IOSHA inspections and the follow up paperwork and procedures.

After United Steering Systems closed, I ran two franchises of Thin &

Healthy weight management, and was a customer service and sales associate

at Kohl's and Vera Bradley Designs. From this I gained valuable experience

in management, human resources, time management, and communication. In

2012 I returned to a career in safety full time at Advanced Assembly where

I was head of the Ergonomic/Safety Committee, lead accident investigations,

managed worker compensation cases, and developed and implemented various

training and safety metric tracking programs within our facility

At AxleTech, I continued my experience in accident investigations, workers

comp, and training, as well as ISO14001 & 18001 recertification

preparation, energy use reduction initiatives, scrap elimination, first aid

cost reduction, ergonomic evaluations, updating emergency action plans, and

developing programs to increase safety awareness. Year to date, these

initiatives have resulted in a 57% reduction in recordable incidents and a

50% reduction in lost time incidents.

This combination of technical ability and interpersonal skills will allow

me to successfully drive the implementation of a world class safety program

at your facility. I look forward to meeting with you and the members of

your team to discuss how my talents fit within your organization.

Sincerely,

Stacey R Brady

Stacey R. Brady

Stacey Brady

1630 Camellia Dr. A2

Munster, IN 46321

260-***-**** (Mobile)

ab61tx@r.postjobfree.com

Highlights of Qualifications

. Working knowledge of OSHA/IOSHA regulations.

. Adapts well to changing environments and situations.

. Experience in customer service and sales in a retail environment.

. Vast experience dealing with diverse personalities.

. Confident and decisive under stressful conditions.

. FIRSTHAND EXPERIENCE WITH IOSHA INSPECTIONS.

RELEVANT EXPERIENCE

. Conducted machine guard audits, forklift training, ventilation

surveys, sound level monitoring, lead, asbestos, and oil mist

exposure assessments, and safety audits.

. HEAD OF SAFETY COMMITTEE, MEMBER OF ERGONOMICS COMMITTEE.

. Revised safety programs and coordinated various training programs

and audiometric exams.

. Filed Workers' Compensation and OSHA log.

. Developed emergency action programs, created and performed training

programs.

. Performed qualitative and quantitative respirator fit testing.

. Developed Standard Operating Procedures.

Employment History

March 2013 - Present - EHS Specialist, AxleTech International, General

Dynamics, Chicago, IL

Jan. 2012 - Mar. 2013 - Health & Safety Specialist, Advanced Assembly,

Lear Corp., Columbia City, IN

Oct. - Dec. 2011 - Seasonal Associate, Vera Bradley, Fort Wayne, IN

Jun. 2010 - Dec. 2011 - Customer Service, Kohl's Department Store,

Warsaw, IN

Mar. 2008 - Jan. 2012- Safety committee/Childcare- YMCA- Warsaw, IN

Apr. 1999 - Jun. 2006 - Owner, Absolutely! Inc., Warsaw and Fort

Wayne, IN

Jul. 1997 - Nov. 1998 - Safety & Health Coordinator (contract) -

United Steering Systems, Grabill, IN

May 1997 - Jul. 1997 - Industrial Hygiene / Safety Coordinator

-Techneglas, Inc., Columbus, OH

Education and Training

Bachelor of Science, Safety Management, May 1996, Indiana State

University

40 Hour Hazardous Waste Operations training

ISO 14001 Auditor Certification

10 Hour OSHA Training

Environmental Compliance Review, IPFW

20 hour TQM Training

DOT Hazardous Materials Training

Industrial Fire Brigade Training and Incipient Fire Response

Certification

American Red Cross Emergency Response

American Red Cross Certified Instructor, First Aid/AED/CPR

Activities

Active member of ASSE 1994 - 2000, Vice President of ASSE Student

Section, fall 1995

Eta Sigma Gamma, Health Education Honorary 1994 - 1995



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