Michael Hawkins
Richmond, VA 23237
Professional Summary: Possess 20 years of progressive experience in education and business which
consist of counseling, retention, writing and editing, student affairs, teaching,
recruitment, and sales.
Education: Masters Degree in Education
The College of William and Mary,
Williamsburg, VA 1988
Bachelors Degree in Business Administration
Virginia Commonwealth University,
Richmond, VA 1985
Associates Degree in Business Administration
Richard Bland College
Petersburg, VA 1983
Experience: Virginia State University
Petersburg, VA
January, 2011 - Present
Academic Advisor
Provide students with appropriate individual guidance concerning academic
planning and major/career exploration. Guide students with academic and career
planning, and curriculum placement. Teach orientation courses. Coordinate and
supervise the collection and maintenance of student data. Maintain student
records. Update student records in Business School’s electronic database.
Develop and maintain employer contacts. Provide support to the Professional
Enhancement and/or teach courses in the School of Business and provide
professional enhancement opportunities to students. Collaborate with the
Academic Advisor and Internship Coordinator for the coordination of student clubs.
AFLAC
Richmond, VA
June, 2010 - Present
Sales Specialist
Advise and counsel clients. Prospect potential clients. Prescribe insurance policies
to cater to client needs. Conduct benefits enrollment sessions for businesses.
Bryant and Stratton College
Richmond, VA
February, 2001 - January, 2010
Subject Area Coordinator
Taught business and education-related courses. Monitored the development
process of curriculum. Advised students for course registration. Provided counseling
on an academic, career, and social basis. Regularly attended staff
meetings, in-service training sessions, graduation, and other professional
activities. Assisted in hiring new faculty members. Evaluated and monitored
instructors. Assisted in internships for potential graduates. Continuously
updated knowledge of subject area to foster professional development.
Coordinated and supported affairs and activities of student club. Assisted
students and administered assessments in Resource Center to insure proper
placement of new applicants.
Capital One
Richmond, VA
August, 1998 - February, 2001
Retention Specialist
Assisted clients in resolving account-related issues to insure high level of retention.
Operated computer terminal. Assisted in the training of new co-workers.
Maintained contact with representatives in various departments to insure proper
management of accounts.
Office of Academic Support
Virginia Commonwealth University
Richmond, VA
August, 1987 - August, 1998
Counselor
Functioned as liaison between students and parents from various social and
economic backgrounds. Provided academic, personal, career, and social
counseling and advising to undergraduate students of multi-ethnic origin. Assisted
Office of Admissions in the recruitment of high school students. Wrote and edited
newsletters to be dispatched throughout the university. Coordinated minority
outreach programs. Worked within alternate admissions program. Provided
mentor and role model functions which helped students adjust to campus life.
Coordinated orientation programs and referred students to tutorial assistance
program. Advised students for course registration. Conducted workshops and
activities to enhance student academic and social development. Provided
information pertaining to financial aid and college transfer opportunities to
students. Maintained contact with departmental advisors to insure proper
academic planning. Maintained accurate student records. Trained Office of
Academic Support staff members to operate computer system. Received superior
evaluations from former students graduates who were counseled during Summer
Transition Program. Taught reading and study skills courses.
Certifications: Certified Business Professional, International Business
Training Association.
Insurance Licensure for Life, Health, and Fixed Annuities, State Corporation
Commission.
References: Excellent references will be provided upon request.