Sales Manager

MICHAEL R. MICCICHE

* * * * * AV I S T A D R . • T A M PA • F L O R I D A • 3 3 6 2 4

813-***-**** • EMAIL **********@***.***

PROFESSIONAL EXPERIENCE

FRONTSTREAM PAYMENTS 2/12 to 7/12

Director, Business Development

Business Development for State Registered Community Bank & Credit Unions

Business Development for ISO, Agent & Referral Partner Sales Channel

FIRST DATA INDEPENDNT SALES & MERCHANT 1 SYSTEMS 8/11 to 11/11

Executive Vice President of Channel Sales & Business Development

Recruited and Trained W2 Salaried and 1099 Relationship Managers for small, mid & large market

businesses.

Created new business model that encompasses internal sales and administrative processes, sales plans,

recruiting structure, sales guide for all procedures/pricing etc., business development and a CRM

System.

Negotiate new vendor relationships Processor/Check/Cash Advance/POS and company affiliate

partnerships.

Within my first 45 days we were submitting 20+ accounts per month.

HIGHER STANDARDS, INC. Tampa Florida 04/10 to 4/11

Division Manager Southeast US:

Developed a new Southeast Region sales force of 1099 representatives.

Recruited, trained and mentor 13 independent sales representatives for small to mid-size verticals

Average 42 boarded accounts per month with an average margin of 41 bpts, with an annual income

average per account of $2840.

Designed and developed new company website consisting 75 plus pages.

Created companies Sales Training/Procedure Manual.

Secured 2 Key Community Bank Referral Partnerships that will produce an additional 35 accounts per

month.

SYMPLICITY PAYMENT SOLUTIONS, Sarasota, Florida 02/09 to 02/10

Vice President South East Region: Primary director in building the South East regional sales force. Provide

establishment and promotion of key referral partnerships.

Developed a dedicated sales force of 23 within the first ninety days, 80% were new to the industry

Established key referral partnerships with three of the largest Chambers of Commerce in Florida

Generated strategic business plan to increase new sales from $1m to $16M per month

Averaged 51 merchant accounts month 2 & 3

Michael R. Micciche Page 2

CHADWELL HOMES, Valrico, Florida 2003 to 2007

New Home Sales Consultant: Developed and directed sales and marketing plans, to broaden the range of new

home buyers in an upscale community. To meet customer’s needs, employ the ability to change various floor

plans and elevations of homes. Make use of the design department and products available, to complete the

desired home, within set timeframe. Numerous clients expanded my referral base along with close connections

in the Realtor Community.

Increased homes sales of more than 71%

Customer attentiveness directly increased average home price from $370K to $450K

Marketing strategies resulted in a expansive demographic, from local buyers to out of state buyers

Attained the highest gross margins amongst sales force

Located and contributed in the largest land acquisition for the company

Personally provided lucrative incentives for fellow sales team members, to ensure their success

PAYMENTECH MERCHANT SERVICES LLC, Tampa, Florida 2001 to 2003

Vice President of Sales South East Region: Primary leadership role in the development and support of the fifth

regional sales force. Establish and nurture key community banking channel relationships and generate strategic

plans for new business development. Spearhead lead generation utilizing guidelines for pricing, budgets

expenses, revenue performance and direct marketing strategies.

Dynamic in orchestration of consistent multimillion-dollar new business secured monthly

Driven to impact the bottom line in margins, 33 basis points vs. an industry average of 20 basis points

Skilled provider of training, guidance and inspiration resulting in top sales performers within company

PAYMENT TRANSACTION SOLUTIONS, Tampa, Florida 1999 to 2001

Founder: Strategic leader and entrepreneur in building an Independent Sales Organization, in the merchant

service industry. Big picture thinker, talented, and driven to impact the bottom line while ensuring staff comply

with company’s standards and goals. Develop and support key relationships with all levels of personnel, clients,

businesses, and referral partnerships.

Trained and motivated a successful sales team of 2 senior officers and 18 (W2) sales consultants

Secured over 1900 satisfied merchant accounts

Incentives paid for great performances in sales and ideas

Developed and marketed the Payment Transaction Solutions Interactive Digital Business Card

The pleasure to share the companies’ success with the team, after the companies’ portfolio was sold to a

larger Independent Sales Organization

Unified Merchant Services “First Data”, Tampa, Florida 1993 to 1999

Corporate Account Executive: Sales leader in securing new multimillion-dollar business accounts. Skilled

provider of advanced training for newly hired sales consultants.

District Sales Manager: Primary leadership role in the development and support of a larger sales force.

Develop key relationships with Nations Bank and in-house finance departments. Instrumental contributor of the

new compensation programs, incentive programs, and the addition of products and services. Advanced training,

guidance and inspiration, that resulted in some of the top sales consultants in the industry.

Regional Sales Manager: Development and promotion of a significantly larger sales force of 26 AE’s. Channel

development of larger vertical markets resulting in consistent top sales ranking. Spearhead key partner

initiatives with national association sales channels. Strategic leader of banks transitions for the JV of Nations

Bank.

Recruited top industry talent in the countries’ most competitive footprints

Achieved top ranking in sales volume generating $385M annually

Fueled increases to maintain a margin of 42%

Awarded numerous “team” wins in contests and incentive programs

Ranked in the top 2 Regional Managers out of 6 three consecutive years

Michael R. Micciche Page 3

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor of Science in Marketing

Tampa College

Attended: University of Arizona (Football Scholarship), Florida State University & Tampa College

PROFESSIONAL AFFILIATION

Over 56 Industry Groups

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