Manager Sales
Resume:
Maurice T. Long
Apt. *D
Columbia, South Carolina
Phone: 803-***-****
Email address: **********@*****.***
PROFILE
Certified in using Crown and W.A.V.E. equipment.
Self-motivated and focused; comfortable working independently with little supervision.
Team player with exceptional communication and interpersonal skills.
WORK EXPERIENCE
August 2002 – Present LOGISTICS TEAM MEMBER AND LOGISTICS TEAM LEADER
TARGET STORE, INCORPORATED
COLUMBIA, SOUTH CAROLINA
Logistics Team Member
Drive sales and in-stocks by completing timely and accurate merchandise pulls.
Use the RF Unit PULL application to pull system-generated and manually requested merchandise.
Use the RF Unit STO application to accurately place and locate appropriate overstock in the backroom.
Partner with the sales floor to communicate staged product to push in a timely manner.
Backstock same and properly zone like items together by auto fill group for an efficient pull process.
Manage Food trailer receipt through trained team members to ensure product is received correctly,
temperature checks are completed and product is pushed and backstocked in a timely manner.
Follow the food freshness standards, which includes product Rotation (FIFO), no expired products,
removing dented or damaged product, properly handling temperature-sensitive food items and ensuring
cleanliness to prevent pest infestation.
Answer all team members’ requests for backroom merchandise in 60 seconds or less.
Keep the Receiving area and backrooms clean; keep aisles clean and clutter-free.
Logistics Team Leader
Served as the in-store expert on the Backroom Location System.
Read, interpreted and used DTK and Logistics reports to coach team members to improve speed and
accuracy.
Ensured work PDAs/holsters and safe equipment (ladders, lifts) were available for team members to
use.
Monitored backroom equipment; ensured only certified team members were operating powered
equipment.
Completed the Backroom business walk bi-weekly and ensures prompt follow up on opportunities.
Led by example and took actions to keep team morale high.
Assessed and selected top talent team members.
Actively participated in the performance management process, which included recognizing, coaching,
providing feedback, writing and delivering counseling and corrective actions, and writing and delivering
performance reviews.
Trained new team members; followed up on and assessed the training progress of new team members.
Engaged in following-up and taking action on Team Commitments.
Ensured maximum work center efficiency by scheduling and delegating responsibilities to team
members.
Ensured team members were available and provided services in specialty areas.
Led a compliance culture to mitigate legal risk, including adherence (self and team) to applicable meal
and break guidelines.
Led a safe and secure environment focused on incident prevention.
February 2011 – Present SECURITY OFFICER
DEFENDER SERVICES, INCORPORATED
COLUMBIA, SOUTH CAROLINA
Ensures that all housekeepers have their respective radios, with charged batteries and perform a function
check.
Responsible for shift report, which are maintained chronologically on the hour.
Conduct internal and external foot patrol of Dutch Square Center, monitoring for crimes being
committed, violations, damages, theft, hazards, and alarms. Perform “High Visibility” patrol of inside
and outside of the Dutch Square Center and its premises the entire duration of shift.
Monitors tenants for early closing violations and annotate the time of closing on the Open and Close
report.
Responsible for checking both Men’s and Women’s restrooms, and vacant spaces without doors for
hazards, and anything unusual. Report damages to Mall Office in completing and submitting Problem
Report sheet.
Ensures that the doors, roof hatch, roof hatch access door, exit doors, bay gates, double glass doors and
the garage door to the maintenance building are locked.
Monitors vendors/contractors who are working inside or outside the mall, without proper authorization.
Provide direction to the vendors/contractors as to mall protocol and report them to the Mall Office.
Ensures contractors and vendors have current insurance certificate to perform the requested service.
Conducts visual checks of fire extinguishers’ presence and lights for proper operation.
Maurice T. Long
Monitors parking areas ensuring that employees are parked outside the “Blue Line”. Issue tickets to
employees parked inside the “Blue Line”.
Monitor radio continuously throughout shift and respond immediately to nightly operational calls and
emergencies.
Enforce mall rules and policies as deemed appropriate.
Responsible for informing the Mall Manager when investigating an issue that involves calling Law
Enforcement or EMS.
Responsible for informing the Mall Manager of completion of assigned task(s).
Assist Richland County Sheriff Department (RCSD) with crowd control at the AMC Theater.
Tactfully inform remaining customers that the mall is now closed.
Monitor any remaining customers inside the mall, until they all leave.
Provide outgoing brief to the incoming shift.
March 1998 – February 2002 SHIFT MANAGER
POPEYES CHICKEN AND BISCUITS
AIKEN, SOUTH CAROLINA
Supervised and trained Team Members, ensuring that all Team Members complete their Shift Excellence
tasks for their assigned position(s).
Lead and motivated team to carry out daily tasks to effectively run the store.
Performed cashiering duties when necessary. Handled large amounts of cash and made bank deposits.
Ensured that employees were clean and neat in appearance.
Ensured food safety, quality and accuracy of orders. Performed monthly inventory of food and supplies.
Resolved customer complaints quickly while maintaining positive customer relations.
Ensured that OSHA, local health and safety codes, and company safety and security procedures were
followed.
Maintained inventory, managed labor, reviewed financial reports, and took appropriate actions as
deemed necessary.
EDUCATION
Aiken High School, Aiken, South Carolina; Graduated June 2000
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