Instructional Design, Development & Delivery

Ralph Bradsher

**** ******* **** **.

Raleigh, NC 27613

Mobile: 919-***-****

*******@*****.***

OVERVIEW

** ***** ** ******** ************* design (ID), training, information

technology (IT), finance, accounting, and leadership experience adds

for a consistent delivery of quality results and a substantial return

on investment (ROI) for employers and client projects.

. Adhere to the ADDIE model for instructional design where on

the spot corrections can be made through the life of the project.

. Produce accurate and comprehensive training documentation and

eLearning while embedding business and system process information

into the development.

. Setup and configure client/server architecture, databases,

multi-user environments, help menu integrations, learning

management systems (LMS), usage tracking and content authoring

software.

. Provide training for content (developers, editors, reviewers,

auditors) and potential trainers(TTT) as well as end-users.

. Standardize classroom training rollouts with web-based training

modes and assessment.

TECHNICAL SKILLS

. OPERATING SYSTEMS: Win (8, 7, Vista, XP, Millenium, 2000 Pro, 98,

95, 3.11), Unix, HP-UX, Mac, OS2, Novell NetWare, Linux

. ERP: Oracle Applications (R12, 11i, 10g, 8i, 7.3, 7.0),

PeopleSoft (9.0, 8.0, 7.0), SAP R/2, Linux 5, M2M (Made2Manage),

AS/400

. LANG/ TECH: SQL, HTML, XML Visual Basic, COBOL, BASIC

. SERVERS & DATABASES: SQL,Windows (2008, 2005, 2003, 2000, NT),

Oracle, PeopleSoft, Citrix, Sun Fire X4450,

. TOOLS: Adobe (Adobe Connect, Dreamweaver, FrameMaker, PageMaker,

Adobe Photoshop, Adobe Captivate), Saba LMS, XML LMS, Oracle UPK

(3.6, 3.1.5, 3.1.0, 2.75), MS Office Suite, OnDemand, Oracle

Tutor, STT Trainer, Snagit, Visio, Edugen, Everest, Lectora, Saba

Centra, Lectora. Cisco WebEx, Citrix GoToMeeting, Clear Orbit ERM

(Supply hain Mgmt. Software), Demantra (Demand Mgmt.), Discoverer

(Reporting), Sage Timberline 9.x w/Report Designer, IFAS -

Integrated Financial and Accounting Software, AERIES Student

Information System 11.0511, SEMS - Substitute Employee Management

System v1.1.0, B2B, EdJoin (Education Join-School Job Search

Site), EDUSOFT, 170 Systems Imaging V4.7.3, COGNOS, SIS (Student

Information Systems), Solomon IV for Windows, Oracle Great

Plains, JD Edwards Enterprise One, Sage ACCPAC, TCP/IP

(Transmission Control Protocol/Internet Protocol), SNMP (Simple

Network Management Protocol), Visual Basic 3.0, FAS for Windows,

Mapics, Accware Integrated Business Suite, MHS (Multi Health

Systems), M2M (Made2Manage), Quickbooks Pro, Reflections, FSIs,

TimeWatch, MAS 90/200, Peachtree Accounting, Sun424, People Soft

Financials, Oracle Financials, Red Hat, Nucleus, Baan 5.0, Lotus

123, Lotus Notes, Adobe Suite, Image Editors, Emails, Instant

Messengers, Media Players, Movie Editors

EXPERIENCE

Omega Training Solutions - Instructional Design Consultant

February 2011 - July 2013

. Designed, developed and delivered training with UPK and other e-

learning authoring tools

. Developed Test Scripts, Training Manuals, Job Aids and Instructor

Manuals for end-users

Created all eLearning

CIBER, Inc. - UPK Training Consultant

February 2010 - February 2011

. Configured and setup the UPK server; database and multi-user

development environment.

. Setup the UPK Client on a multiple training developer's laptops.

. Completed CRP and UAT using the UPK environment for simulations

and instant training

. Developed all Test Script, Training Manuals, Job Aids and

Instructor Manuals

. Created all eLearning modes of Training.

Goodman Networks - UPK Training and Oracle Implementation Support

Consultant

August 2009 - December 2009

. Assessed existing UPK training to upgrade and import into new

training development

. Supported existing and newly customized Oracle modules

. Configured and setup the UPK server; database and multi-user

development environment.

. Setup the UPK Client on a multiple training developer's laptops.

. Completed CRP and UAT using the UPK environment for simulations

and instant training

. Worked with the Tech Consultant in the develop phase of OBIEE

Reporting.

. Produced Engineering, Furnished, Installation and Testing

training documents for 5 lines of business [Microwave, Gov't,

Wire Line (AT&T), Wireless (Verizon) and Allcatel]

. Final QA'd all classroom and web-based training documents and

simulations while providing access via web links to the Player

and Training Guide

. Met all training deliverables.

Oracle 11i (Procurement, Planning, OM, GL, AP, AR, Inv, OTL, P2P,

Projects, Discoverer and iExpense)

Upp Technology Inc. - Sr. UPK Training Consultant

June 2009 - August 2009

. UPK Training development and delivery

AAFES (Army and Air Force Exchange Service), Dallas, TX

June 2008 - August 2009

Oracle UPK Installation/ Training/ TTT (UPK 3.5.1)

. Installed and configured UPK client/server architecture

. Developed UPK outline structures in line with functional scripts

. Team Lead for classroom training simulations and eLearning

. Trained 3 consultants and 2 super-users to develop content

Oracle R12 (iSupplier, iProcurement, Procurement Contracts,

Purchasing), SnagIt,

SmartDraw

Fujitsu Consulting - Sr. UPK Training Consultant

August 2006 - March 2009

. Installed and configured UPK client/server architecture as well

as the Usage Tracking server

. Deployed UPK custom library and installed Help Menu Integration

for context sensitive help

. Created and distributed tech standards for UPK/Citrix Server

installation and configuration

. Developed UPK outline structures in line with post-SIT scripts

. Trained content developers to create content per standards and

procedures

. Managed training development rollouts while providing a catch all

final QA process

Gentex Corp., Zeeland, MI

2008 - 2009

Oracle UPK Installation/ Training/ TTT (UPK 3.1.5)

. Trained 21 consultants to develop content for 450 UPK topics

. Trained two German content developers in content creation for 250

DE language UPK topics

. Conducted Train-the-Trainer/Oracle Navigation sessions for 16

Super Users

. Conducted UPK Player/Oracle Navigation training for 8 Help-desk

staff

. Recorded R12 AGIS as a web ADI for uploading excel data and as a

inter-company hub

Oracle R12 (AR, AP, Advanced Supply Chain Planning, Bill of

Material, Cost Management,

Engineering, Fixed Assets, Flow Manufacturing, General Ledger,

Inventory, Order Management, Projects, Purchasing, Quality),

Sharepoint, SmartDraw

Waukesha Engine - Dresser Inc., Waukesha, WI

2008

Oracle UPK Installation/ Training/ TTT (UPK 3.1.5)

. Trained 35 designated client developers on content creation per

standards and procedures

. Linked published index.html page making web-based training

available to end-users

Oracle 11i

Charter Manufacturing Inc., Saukville, WI

2007 - 2008

Oracle UPK Installation (UPK 3.1.0)

. Conducted Train-the-Trainer/Oracle Navigation sessions for 11

Super Users

. Trained another resource to assist with the training due to

multiple client conflicts

Oracle R12

L&L Products Inc., Romeo, MI

2007 - 2008

Oracle UPK Installation (UPK 3.1.0)

. Demo'd UPK explaining it's ROI, documentation and web-based

outputs

. Produced and distributed installation and development standard

documentation

. Developed a solid consistent training method and work plan for

curriculum development

Oracle R12 (Demand 2 Build, Financials, Inventory, Order To Cash,

Procure 2 Pay, Release Management)

Giant Eagle Inc., Pittsburgh, PA

2007

UPK Installation/ Training (UPK 2.75)

. Aligned all existing TE40s to training development for multiple

business units

. Presented all UPK document and web-based outputs for client

review

. Prepared training documents using scripts for Financials training

. Assisted in Purchasing Training delivery using the developed UPK

Training Manuals

PeopleSoft 9.0 (Purchasing)

Welch's Food, Inc., Concord, MA

2006 - 2007

Oracle UPK Installation/Development/TTT/Training (UPK 2.75 & OnDemand

8.0)

. Led a team of six developers in training development and content

delivery

. Trained twenty client resouces how to develop and maintain

training using the tools

. Trained two client resources on OnDemand for Demantra and

ClearOrbit Apps

. Properly aligned UPK end-user roles to the security matrix roles

and responsibilities

. Successfully delivered 350 training scripts for classroom and web-

based training

Oracle 11i (OPM Quality, Production Execution, Shipping and

Transportation Execution, Order Management, OPM Inventory, Cash

Management, Advanced Product Catalog, AR, AP, Asset Management,

Discrete Inventory, Advanced Supply Chain Planning, Product

Costing, Purchasing), Clear Orbit ERM (Supply Chain Mgmt.

Software), Demantra (Demand Mgmt.), Discoverer (Reporting),

Citrix)

MasTec Inc., Coral Gables, FL

2006 - 2006

Oracle UPK Installation/ Development/ Training (UPK 2.75)

. Accelerated SMEs/Developers in installation and development for

multiple service lines

. Conducted internal and external UPK training for twelve personnel

. Demo'd UPK to a MasTec subsidiary in Asheboro, NC for future

usage.

Oracle 11i (Projects)

Southern Utes Indian Tribe, Durango, CO

2006

UPK Development/ Delivery (UPK 2.75)

. Developed new UPK specifications and standards for a more end-

user friendly flow

. Aligned all existing TE40s to training development for multiple

business units

. Met all deliverables prior to and after 8.9 Go-Live

PeopleSoft 8.9 (Financials, Supply Chain, Asset Mgmt., AR,

Purchasing, AP, Sales)

Synaptis - Training Consultant

April 2006 - August 2006

. Developed client training materials per standards and procedures

initially set forth

. Accelerated functional and technical client UPK participants in

UPK install and development

Jones Lang LaSalle, Singapore (UPK 2.75)

August 2006

Training Development

. Aligned TE40s to HR and Benefits training development

PeopleSoft 8.9 (Human Resources, Benefits, Payroll)

Ryerson University, Toronto, Canada (UPK 2.75 & OnDemand 8.0)

July 2006

Global Knowledge Quick Start

. Trained 2 UPK and OnDemand participants in training development

for 5 target applications.

Oracle 11g, 170 Systems Imaging V4.7.3, COGNOS, PeopleSoft 9.0,

Student Information Systems

Oakland Unified School District (OUSD), Oakland, CA (UPK 2.75 &

OnDemand 8.0)

June 2006

Global Knowledge Quick Start

. Trained 14 UPK and OnDemand participants in training development

for 7 target applications.

PeopleSoft 9.0, Oracle 10, IFAS - Integrated Financial and

Accounting Software, AERIES Student Information System 11.0511,

SEMS - Substitute Employee Management System v1.1.0, EdJoin.Org,

EduSoft (Student Assessment Mgmt. System)

Precision Walls, Inc., Raleigh, NC - Cost Accountant

September 2003 - April 2006

. Created and designed multiple Timberline reports.

. Set up all projects, contracts, tax group/rates, and appropriate

GL control accounts

Sage Timberline 9.0 (Accounts Receivables, Contracts, Report

Designer, Crystal Reports)

Progress Energy Ventures, Raleigh, NC - Asset Management Analyst

March 2002 - July 2003

. Analyzed wholesale energy's marketing, trading, merchant

generation and fuel properties

. Prepared a Monthly Operating report for the Merchant Fleet of 6

Generating Plants

. Ran a daily generation report in support of the floor traders

Solomon IV for Windows, MS Great Plains

Sharon Harris Nuclear Plant, New Hill, NC - Technical Report Writer

June 2001 - September 2001

. Upgraded engineering specs for the 51st 2002 Final Safety

Analysis report

. Utilized NRC licensed SMEs for combustion turbines as resources

for all modifications

Word Perfect 8.0

Office Furniture Marketing (Part-time) Apex, NC - Accounting Resource/Web

Designer

February 2001 - March 2002

. Trained staff on the Accware system as well as accounting

principles

. Created and maintained a furniture store website graphics and

data

QuickBooks Pro, Accware, Crystal Reports

Doctors Health Plan, Inc., Durham, NC - Staff Accountant

December 2000 - June 2001

. Reviewed and finalized Statutory and ADP reports

. Maintained a daily cash flows and reconciled six accounts monthly

MHS, AS400, SQL

SLi Lighting Solutions, Inc., Clayton, NC - Staff Accountant

February 2000 - December 2000

. Paid sales & use tax for 36 states per filing requirements and

performed month-end close

Oracle 8i, AS400, FAS for Windows

Option One, RTP, NC - Logistics Analyst / AR Technician

January 1998 - February 2000

. Implemented a new global logistics Billing module using an HP

platform at Nortel

. Analyzed all data at Nortel's Central Distribution Center

. Billed clients in foreign currencies while recognizing gains and

losses

. Collected $M of disputed invoices for Techstar, Inc.

Oracle 7.0, FSIS, TimeWatch, Sun424, Made2Manage

Geraghty and Miller Environmental Inc. (Arcadis) - Project Accountant

January 1996 - January 1998

. Carried out all project accounting support functions for the

Project Managers

PeopleSoft 7.0, Oracle 7.3, Reflections

EDUCATION

. 2006 Trained in Tutor for eBusiness Suite, Oracle University,

Online

. 2006 Certified in UPK/ OnDemand, Global Knowledge, Cary, NC

. 2005 Certified in Sage Timberline 9.0/ 9.3 and TUG, Charlotte,

NC

. 2002 A+ Certified in PC Upgrade and Repair, CompTIA, Raleigh NC

. 2002 Certified Internet Webmaster (CIW), CompTIA, Raleigh NC

. 1999 Certified in the AS400 iSeries P-Model, Productivity Point,

Greensboro, NC

. 1998 Certified in PeopleSoft 7.0, Productivity Point, Austin, TX

. 1998 Certified in Novell NetWare, Durham Technical Community

College, Durham NC

. 1998 IT Systems and Networking, Durham Technical Community

College, Durham NC

. 1993 AAS in Accounting, Durham Technical Community College,

Durham, NC

. 1989 Certified in Business Administration, 2093rd US Army

Center, Cross Lanes WV

. 1985 Certified in Combat Communications Support, US Army Signal,

Ft. Gordon GA

. 1982 Accounting/Business Management, WV Institute of Technology,

Montgomery WV

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