Customer Service High School
Resume:
*** * **** **. • north lITTLE rOCK, AR., *****
Phone 501-***-**** • CELL 501-***-****
Doris S Hart
Objective
To secure a position with a company that will allow me to
utilize my skills and training, as well as provide me with new
opportunities for professional growth and further develop my
career upon completion of my associate’s degree.
Education
Ultimate Medical Academy
Florida
Major: Healthcare Management
Graduation: July 2014
North Pulaski High School
Jacksonville, AR
Graduated: May 2008
Work experience
March 2013-present Bright Star
Healthcare Aide Little Rock, AR
• Prepare meal tray set up assist with feeding.
• Basic hygiene care, oral care and nail care
• Highly skilled in working with people from different
backgrounds and accommodating their needs.
• Excellent patience, and understanding and execution of
healthcare expectations to be successful.
• Proven record of timeliness, follow through and reliability.
• Assist patient to and from the restroom
• Assist with bathing and dressing of patient
• Turning the patient every two hours to prevent bedsores
• Changing bed clothes and collecting soiled laundry
February 2012- December 2012 Pathfinders
Job Coach North Little Rock, AR
• Teaching people with disabilities daily living skills
• Being able to help redirect client if they are off tasks
• Being a role module while working in an outside of the work
environment
May 2009-October 2011 Baptist Health Rehabilitation
Nursing Assistant/ Information Associate Little Rock, AR
• Responsible for sending faxes, making copies, ordering
supplies for the unit, answering phones and directing calls.
• Entering doctor’s written orders
• Organizing & taking apart a person’s chart upon admit and
discharge
• Admitting patients & scheduling their appointments as well as
tests and procedures
• Prepare meal tray set up assist with feeding
• Basic hygiene care, oral care, and nail care
• Assist patient to and from the restroom
• Assist with bathing and dressing of patient
• Catheter care. Changing of catheter bags and charting amounts
• Answering call lights.
• Turning the patient every two hours to prevent bedsores
• Changing bed clothes and collecting soiled laundry
• Charting weight, I’s &O’s vital signs etc…
• Relaying and charting to the next CNA on shift, or the nurse in
charge.
Recreational activities, such as assisting with a walk outdoors
or delivering reading material to patient.
May 2006- May 2009 Wendy’s
Cook/Cashier North Little Rock, AR
• Worked as Cashier.
• Worked on line, preparing food orders.
• Trained new employees to do specific job
• Actively resolved problems and offered proactive
solutions for customers and workers.
skills
Health Terminology
Customer Service
Microsoft Office
Faxing
Scheduling Appointments
References
Available upon request
Contact this candidate