Administrative Coordinator / Office Manager: I possess outstanding cli

R OC IO R A MOS

408-***-**** • ****.*******@*****.***

A D M IN ISTRATI VE C OORDINATOR / O FFICE M ANAGER

Offering over ten years of progressive experience

providing outstanding administrative and office support.

Office Management Executive-Level Assistance Problem-Solving Business Development

I am highly reliable Administrative Assistant w ith proven multi-tasking skills to handle a high-volume workload and

effectively deal with interruptions. I have good knowledge in structuring offices for maximum benefit and production. I am

detail-oriented and conscientious about confidential records, adept at “thinking on my feet” to meet challenges and resolve

complex problems, and adapt quickly to changing priorities. I possess outstanding client and public liaison skills, excellent

written and verbal communications abilities. I am proficient in Microsoft Office, Power Point, Excel, Access, Data Plus,

A MPES, QuickBooks and Hospitality Software. I type over 55 WPM and accurate 10-key touch. Fluently bilingual in

Spanish and English. Core competencies include the following:

• Office Organization & Management • Filing / Records Management • Process & Systems

• Scheduling Coordination • Client Service & Relations • Meeting Planning &

• Word Processing • High-Volume Typing • Database Management

• Petty Cash Handling • Data Entry • Vendor Negotiations

• Opera Hospitality Software • QuickBooks

• Accounts Payable/Receivable

PROFESSIONAL EXPERIENCE

ROSY’S ESPECIAL EVENTS, Bozeman, MT

AD M IN ISTRATI VE ACCOUNT ING, 2012- 2013

Assisting the owner by handling various accounting duties, contract paperwork, data entry, billing, filing, mail and responded

to customers and merchant inquiries related to transactions and office operations, accounting paperwork; handled and

reconciled payroll and time sheet entries; in addition to accounts payable/accounts receivable, and verification of revenues;

general cashier and deposit preparation.

PAHO/WHO, Washington, D.C

EXECUT I VE ASSISTANT, 2010 – 2012

Assisted various professionals, wrote correspondence, handle high volume workload and deal with interruptions and changes,

coordinated international travel and meeting arrangements; l iaised between departments and country offices in Latin America,

collaborated with Spanish speakers in editing, translated and organized information in a multinational setting. Good

knowledge of Citrix application (AMPES) creating obligations, cancelation, liquidation, increasing and/or decreasing

obligations processing expense reports according to PAHO s regulations; managed and processed, contracts APO s, STC s,

TA, CTA and CNT and follow up with HRM and finance office.

DONOVAN HOUSE, Washington, D.C

A D M IN ISTRATI VE ASSISTANT ACCOUNT ING CLERK, 2009 – 2010

I assisted the controller by handling paperwork, data entry, billing, filing, mail and various accounting duties in a timely

manner; responded to daily guests and merchant inquiries related to transactions and various office operations; dealt with the

f ront desk to pick up accounting paperwork; processed audit data entry and verification of daily revenues; assisted with

general cashier preparation in daily deposits.

R OC IO R A MOS

408-***-**** • ****.********@*****.***

Dress Barn Outlet Gilroy, CA

ASSISTANT M ANAGER, 2007 – 2009

I directly assisted the manager in providing general support with customer service, sales, and fashion advice. I was the main

person to process the opening and closing paperwork and make all the bank deposits. I sent emails of the daily totals to

corporate office, handled data entry for different departments, including shipping & receiving operations and human resources

activities, communicated with customers and vendors, provided detailed information as necessary.

Orthopedic Hospital, San Jose, CA

OFFICE M ANAGER A D M IN ISTRATI VE COORDINATOR, 2003 – 2007

Assisted program manager in administering Paratransit eligibility screening program for the Santa Clara Valley Transit;

managed heavy call volume, greeting clients in-person and over the phone, filing, data entry, and process all mail, handled and

reconciled payroll and time sheet entries; handled human resources activities in addition to accounts payable and accounts

receivable.

The Construction Company San Jose, CA

O FFICE M ANAGER, 2001 – 2003

Provided administrative support for front office activities, assisted field supervisor with purchased and delivered

schedules, prepared reports and contract data as required responsible for Payroll, time sheet entry and reconciliation

of payroll as well as human resources activities resolving all customer service issues, communicated and developed

rapport with customers and vendors.

Educational Data Systems, Morgan Hill, CA

WAREHOUSE SUPERV ISOR A D M IN ISTRATIVE COORDINATOR, 2000 – 2001

• •

Provided assistance to the director of operations and Managed scheduling and organizing support for

warehouse staff with general clerical support warehouse operations

• Maintained payroll database by verifying and Assisted with Operations Employee Orientations

•

inputting payroll and pay changes, using QuickBooks Served as a liaison between the operation personnel

• Handled initial screening and interviewing of and internal/external affairs

temporary operation personal while complying with Answered incoming calls

HR regulations

• Resolving all customer service issues

E DUCATION

Medical Office Assistant

STRATFORD CAREER INSTITUTE

Business & Accounting Courses

GAVILAN COLLEGE

Criminal Justice

STRATFORD CAREER INSTITUTE

High School Diploma

YERBA BUENA HIGH SCHOOL

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