Customer Service Manager
Resume:
Mary N. Baker
**********@*****.***
OBJECTIVES: To bring my experience and quality service to an office position and adapt to new
challenges in the workforce.
EXPERIENCE:
Covina Copier Service Covina, CA
February 2008 to Present
Office Manager
Responsible for filing, billing, and maintaining customer accounts. Handling accounts
payable/receivable, managing workflow, and assisting in letter dictation as well as data
entry. Ensuring all paper and digital data is up-to-date and sorted appropriately.
Providing quality customer service and engaging my skillset in other day-to-day
activities. (Please see skills)
Blake Paper Company Covina, CA
September 2006 to November 2006
Cashier/ Customer Service
Holiday position: Assisted with the Halloween season. Responsible for
customer relations, maintaining product availability, and assisting customers
with their holiday plans.
John’s Incredible Pizza Company Montclair, CA
May 2005 to August 2005
Customer Service
August 2005
Responsibilities included greeting guests, assisting patrons, and providing an
atmosphere consistent with the mission of the establishment.
EDUCATION:
Mt. San Antonio College Walnut, CA
2004 to 2006
Liberal Arts
Northview High School Covina, CA
2004
Diploma, GPA: 3.4
SKILLS:
Resourceful Problem Solving
Effective
Multi-Tasking
Word Processing
Filing/Data Archiving
Manage Workflow
Accounts Payable/Receivable
Telephone Reception
Basic Knowledge Of:
Photoshop
Intermediate Knowledge Of:
Microsoft Office (Word, Excel, P.P.)
Microsoft Publisher
Peachtree
Quickbooks
Superior Customer Service and Employee Training
References available upon request.
Contact this candidate