Amecia R. Behe

*** *. ****** **

Mesa AZ *****

623-***-**** home ab5z9u@r.postjobfree.com

Objective

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company

success. Driven to exceed sales goals and build long term relationships with customers. Customer service

professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self

motivated, friendly sales associate adept at working in diverse retail and customer service environments.

Work Experience

Feb/2013 present Stream Global Call Center Rep Phoenix, AZ

• Inbound / Outbound calls

• Perform welcome calls

• Trouble shoot cell phone issues with current customers

• Transfer customers from old phone carrier to new carrier

• Light training to new representatives

(Transfer) Oct/2012 – present Victoria’s Secret Cashier Peoria, AZ

May/2012 – Sept/2012 Victoria’s Secret Cashier Beverly Hills, CA

• Maintained knowledge of store policies

• Effectively completing all POS transactions

• Up sell referenced and apply product knowledge

Aug/2011 – May/2012 Sunglass Hut Sales Associate Hawthorne, CA

• Opened and closed store independently

• Maintained knowledge of store policies

• Effectively completing all POS transactions

• Up sell referenced and applied product knowledge

• Organized store displays and design; specialties of inventory; in store marketing

July/2012 – Sept/2011 Forever 21 Fashion Advisor Peoria, AZ

• Trained and supervised up to 8 employees at a time

• Maintained knowledge of store policies

• Effectively completing all POS transactions

• Up sell referenced and applied product knowledge

• Organized store display and design

July/2008 – July/2010 Lifetime Fitness Goodyear, AZ

• Performed store opening duties

• Prepared food and beverages

• Up sell refereced and applied product knowledge

• Inventory

• Cashier

Education History

Buckeye Union High School

Buckeye AZ, USA

General Studies

High School Diploma

References

Upon Request

Contact this candidate