Customer Service Sales
Resume:
Amecia R. Behe
Mesa AZ *****
623-***-**** home *******@*****.***
Objective
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company
success. Driven to exceed sales goals and build long term relationships with customers. Customer service
professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self
motivated, friendly sales associate adept at working in diverse retail and customer service environments.
Work Experience
Feb/2013 present Stream Global Call Center Rep Phoenix, AZ
• Inbound / Outbound calls
• Perform welcome calls
• Trouble shoot cell phone issues with current customers
• Transfer customers from old phone carrier to new carrier
• Light training to new representatives
(Transfer) Oct/2012 – present Victoria’s Secret Cashier Peoria, AZ
May/2012 – Sept/2012 Victoria’s Secret Cashier Beverly Hills, CA
• Maintained knowledge of store policies
• Effectively completing all POS transactions
• Up sell referenced and apply product knowledge
Aug/2011 – May/2012 Sunglass Hut Sales Associate Hawthorne, CA
• Opened and closed store independently
• Maintained knowledge of store policies
• Effectively completing all POS transactions
• Up sell referenced and applied product knowledge
• Organized store displays and design; specialties of inventory; in store marketing
July/2012 – Sept/2011 Forever 21 Fashion Advisor Peoria, AZ
• Trained and supervised up to 8 employees at a time
• Maintained knowledge of store policies
• Effectively completing all POS transactions
• Up sell referenced and applied product knowledge
• Organized store display and design
July/2008 – July/2010 Lifetime Fitness Goodyear, AZ
• Performed store opening duties
• Prepared food and beverages
• Up sell refereced and applied product knowledge
• Inventory
• Cashier
Education History
Buckeye Union High School
Buckeye AZ, USA
General Studies
High School Diploma
References
Upon Request
Contact this candidate