CYNTHIA C. CONTRERAS

**** ******** **, ********, ** 95210 ab5ya1@r.postjobfree.com 209-***-****

PROFILE

Forward thinking and organized Business Professional versed in research and analysis.

Experienced in developing and implementing new and innovative improvement tools focusing on

efficiency and effectiveness.

Skilled in Lean Systems and Six Sigma methodology; problem identification, analysis,

problem solving, implementation and maintenance tools. Skilled in continuous

improvement waste elimination driven by customer satisfaction. Meeting or exceeding

customer’s expectations by using business statistics for cost, quality, delivery and

suitability of products and services provided.

Trained professional experienced in all areas of project management; developing and

coordinating projects; budget and time management by utilizing effective management

tools, critical thinking and innovating ways for problem resolution and prevention.

Skilled in team building and leadership; selection of team members, conflict prevention and

intervention with focus on team success and goal achievement by practicing team building

techniques as well as team synergy among departments.

Proficient with MS Word, MS Excel, and MS Power Point. Knowledgeable with MS Acces s

and MS Project. Lotus Notes and Citrix; use for scheduling, meeting, reservations,

calendars and email.

Proficient with internet navigation and research.

Experienced with customized Web-based Subject Tracking Systems and Databases

STRENGTHS

Project Management Fluent in Spanish Team Building

Six Sigma Lean Systems Proficient with Microsoft

Office

PROFESSIONAL EXPERIENCE

UNIVERSITY OF CALIFORNIA IN DAVIS, Dept. of Public Health Sciences 8/2002- 1/2012

PRA III

Provide support to the Principal Investigator with the creation and organization of processes for

recruitment, clinic coordination, evaluations, data abstraction, special project s that included data

analysis and data organization for a 10 year epidemiological po pulation based research project of

2,000 children from Northern California.

Managed medical records unit with successful creation and completion of unit protocols for

collection, data abstraction and storage with outstanding compliance of university policies

and patient confidentiality.

Initiated and sustained relationships with the State Department of Vidal Statistics, local

clinics and regional centers for subject selection and subject enrollment.

Established and maintained clinic protocols and docum ent status. Managed Institutional

and State Review Board submissions for approval of project continuation.

Managed Spanish speaking clinic: designed, created and sustained all Spanish

translations. Managed relationships with Spanish speaking organizations and with the

population in general. Managed community involvement by creating presentations and

materials regarding environmental exposures and provided education for prevention.

Managed multiple projects with excellent organization, time management with successful

reporting and satisfaction outcomes with upper management.

Managed project’s checking account, petty c ash and invoices with outstanding- error proof

procedures. Managed procurement of services and supplies for project always within

budget.

Managed clinic staff, volunteers and student interns; conducted interviews and selection

process according to university regulation. Managed and maintained staff clearance and

provided training, supervised daily activity using macro management approach. Provide

guidance and support for professional advancement.

EDUCATION

Lean Six Sigma Black Belt completion 06/2013

Green Belt Six Sigma completion 12/2012

Villanova University Tampa, Florida, U.S.

Project Management completion 05/2008

University of California in Davis-Extension Sacramento, California, U.S.

MBA - Business Administration

University of Phoenix, 11/2004

Lathrop, California, U.S.

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