Quality Assurance Engineer

Juan R. Hidalgo (***)

***-**** - ****

*** ***** *** *****.

Oak Leaf Texas 75154

Juan **************@*******.***

Objective:

I would like to be considered for any position that my experience and

skills qualify me for. I would also like to establish myself in a career-

oriented position that utilizes education, experience, and proven

performance, while continuing to grow professionally by making meaningful

contributions to the organization.

Overview:

A strategic thinking, high energy level Engineer with a strong background

in six sigma methodologies, statistical process control, and preventative

and corrective actions. Over twenty years' experience in demonstrating

efficient project management, strong reliable leadership, quick decision-

making, and clear understandable organizational skills.

Proven success conferring with staff, management, engineering, suppliers,

and customers regarding processes and procedures, specifications and

requirements, purchase and change orders, and root cause corrective

actions.

Recognized for my ability to accomplish goals, willingness to take

calculated risks and meet challenges head on with integrity, and diplomatic

skills. Successful at identifying and developing effective solutions to

problems resulting in million dollar cost reductions and production and

quality improvements.

Experience in implementing successful quality operating systems, ISO 9000,

and developing employees for peak performance all while controlling new and

existing systems.

Led quality activities during the acceptance of military and commercial

programs for all Bell Helicopter Drive System customers.

Qualifications:

Experience with Six Sigma Certified Lean Green Belt.

Strong project management skills/experience and interpersonal skills.

Strong ability to prepare and present operations and project reports

Strong PC skills, MS office suite, E-WIN and Visiprise software Power User.

Quality Engineer III/Quality Lead

Aerojet Rocketdyne 6/13 - present

Responsible for the leadership and supervision of the QA staff in Socorro.

Responsible for organizing, developing, assigning, prioritizing and

communicating key activities of quality functions to support success of the

plant and overall strategies.

Responsible to oversee the Quality Management System (QMS) that satisfies

Aerojet Rocketdyne quality system standards and other applicable external

agency certification requirements.

Communicate with various forms of influence across organizational lines to

assure that consistency and compliance with procedure, certification, and

methodologies is in line with company expectations. Address any gaps or

problems as required in a timely manner.

Drive and execute product and process improvement that reduces

manufacturing lead time and costs to increase customer satisfaction and

improve margins.

Oversees the document with resolution of customer issues, work to identify

and document the root cause and drive implementation of corrective action

to prevent recurrence. Interfaces with internal and external customers to

satisfy immediate needs and the collection and capture of data to arrive at

corrective and preventive actions to prevent recurrence.

Responsible for building and maintaining positive relationships with DCMA

and Raytheon customers and suppliers to insure all reported quality

concerns are addressed and resolved promptly, professionally, and in

accordance with Aerojet Rocketdyne Quality policy.

Perform quality engineering assignments requiring a wide application of

advanced principles, theories and concepts in the field plus a working

knowledge of other related disciplines.

Provide imaginative, thorough, and practicable solutions to a wide range of

technical problems involving the conventional utilization of quality

engineering techniques.

Conceives and plan projects involving the development of new methods to

attain objectives.

Review engineering designs and specifications for translation into

inspection verification methods.

Assist in failure mode effect analysis of product design disclosure

documents and specifications.

Determine gage and instrumentation adequacy, needs and future usage.

Member of material review board, participate in disposition process and

reviews with customer representatives.

Develop, implement and review corrective action and process improvements.

Specify NDT techniques and equipment to meet the needs of new programs or

special inspections.

Keep current within area of specialty in support of project assignments.

Review manufacturing process planning to ensure compliance with drawing,

specification and contractual requirements.

Provide technical guidance to less senior quality engineers and inspection,

manufacturing and test personnel.

Provide floor support in an aerospace high volume precision assembly

environment. Activity includes some work with explosives.

Complete First Article Inspections per AS9100, as well as Material Review

Board actions including root cause corrective actions, and planning/drawing

reviews/approvals.

Perform at a fast paced environment with great coordination to allow for

effective timely responses.

Continuous Improvement Leader

Bell Helicopter Textron 10/12- 05/13

Leads process improvement teams and directs timely completion of assigned

projects that support critical goals and customer satisfaction

requirements, and serves as the departmental point of contact for specific

project initiatives and best practices.

Trains, mentors, coaches, and challenges process owners and Green Belts in

the use of Textron Continuous Improvement (CI) statistical tools,

approaches and techniques to create process management and measurement

systems and develop a Textron CI mindset at the department or process

level.

Develops and communicates business cases to support recommendations for

change to current business practices and processes, and develops controls

to monitor the progress associated with implementation of recommended

changes.

Develops Excellent quantitative reasoning skills. Comfortable with math

concepts; ability to use Minitab statistical tools; ability to understand

and draw conclusions from raw statistical data.

Develops Technical competence in DMAIC, Lean, and DFSS statistical tools

and concepts. Basic knowledge of computers and software applications

related to data analysis.

Works with process owners and business unit leaders to facilitate setting

priorities, developing agendas and designing objectives related to Textron

CI.

Assists Project Champions, Business Unit Champions and IPT Champions in

identifying and prioritizing opportunities to improve customer

satisfaction, increase net income, enhance productivity and further

employee performance throughout the business unit.

Works with Business Unit Champions, IPT Champions and other CI Leaders to

ensure best practices are shared across the organization.

Senior Quality Engineer Design Manufacturing

Bell Helicopter Textron 02/07- 9/2012

Performing root cause/corrective action and process improvement activities

at the Grand Prairie Machining Center. Responsible for researching issues,

devising solutions and driving improvements through daily interface with

production supervisors and support groups. Green Belt Certification Fall

2008. Support multiple Supplier Quality and Supplier Managers with

investigation and root cause corrective action activities on castings,

forgings, and machined parts for all commercial and military programs.

Focus on troubleshooting machining and material problems. Work with

customers and production to develop and implement solutions on returned

products. Utilize 8D, A3, DMAIC and PDCA methodologies to solve problems

and implement long term solutions. These solutions resulted in a reduction

in yearly defects of 24% and cost of 26% at the Machining Center for 2012.

Utilize Failure Mode Effects Analysis (FEMA) to identify risks and devise

control plans for production. Hold weekly and monthly quality metrics

reviews with production management. Address specific customer quality

issues and prepare written reports of results and corrective action plans.

Track and audit long term solutions to problems to ensure they are meeting

customer needs.

Six Sigma Green Belt Certified.

Perform broad review and analysis of Bell helicopter's new policies and,

procedures to assure that plans and programs are adequate to meet QA

requirements, suggesting revisions where necessary.

Incorporated changes per Reliability, or Engineering produced revisions to

Program planning.

Thorough knowledge of First-Article Inspections in accordance with AS9102.

Provide direction and assistance to operations personnel regarding program

requirements.

Serving as quality assurance SME Subject Matter Expert for product line,

assigned to commercial and military to produce parts for a variety of

commercial and government aircraft.

In-depth knowledge of Corrective Action methodologies and techniques.

Revised Technical Illustrations as necessary to support change to planning

per engineering drawings.

Investigate and coordinate investigations of product quality deficiency,

special assessments and other problem investigations referred to the

Division and recommended corrective action and resolution.

Established and maintained an integrated quality program for evaluating

manufacturing processes.

Provided training and assistance in collection and analysis of

manufacturing data, as required, tracking progress of activities which were

prior defects.

Provided guidance and advice within the organization concerning operations

policies and processing documents that require considerable adaptation

and/or interpretation for application to internal program issues and

problems.

Planned, developed, organized, administered, evaluated, and coordinated a

comprehensive aerospace quality assurance program for multiple quality

assurance functional program areas.

Provide policy and procedural guidance, operational and technical

assistance and direction regarding problems related to the quality

assurance.

As the Quality Assurance Specialist I developed, implemented, and assured a

complete quality assurance program by identifying, understanding, proofing,

measuring, and analyzing contractor processes in relation to contractual

requirements to ensure contractor compliance to these requirements and

promote continuous process and quality improvement.

Quality Manufacturing Engineer: Black Hawk Helicopter CH-60 Program:

Vought Aircraft 12/04-03/06 and 09/06-12/06

Responsible for planning, developing, implementing and administering an in-

plant quality assurance program for First Article Inspections.

Served as a quality assurance technical product line specialist assigned to

military facility/facilities under contract to produce items for a variety

of government buying activities.

Developed, implemented, and assured a complete quality assurance program by

identifying, understanding, proofing, measuring, and analyzing contractor

processes in relation to contractual requirements to ensure contractor

compliance to these requirements and promote continuous process and quality

improvement.

Mechanical Engineer in solving manufacturing methods and processes issues.

Planner SA using VMSII software to correct/change future manufacturing

plans.

Supporting the pre-production of the CH-60 Blackhawk helicopter cabin.

Researched engineering blueprints to develop Inspection Planning First-

article inspections in accordance with AS9102.

Comprehensive knowledge of aircraft systems including structural

components, such as airframes, wings, and stabilizers.

Served as a Quality Assurance Specialist on manufacturing assurance matters

at a Grand Prairie facility involving major aircraft programs.

Preliminary Review Authority (PRA) and Material Review Board (MRB)

qualified.

Addressed, recorded and tracked non-conformance issues recognized during

manufacturing operations.

Communicated with customers MRB team to resolve and disposition discrepant

issues.

Provided support to Quality Management during special projects assignments

Knowledge of aircraft maintenance requirements, procedures, replacement

parts and components, and processes.

Senior Quality Engineer Design Manufacturing

Bell Helicopter Textron 03/06- 08/06

Determined composite material and processing specifications, fabrication

and assembly processes.

Performed Blade configuration layout and detail design including structural

layouts, preliminary sizing, joint layouts and part design utilizing

composite materials.

Responsible for analysis to determine actual performance, formulation of

solutions, implementation, and validation (includes coordination with

Process Engineering and Production).

Generated and monitored Bell Publication Change Requests and Customer

Change Request as necessary to correct Bell escapes/errors.

Black Belt team member with assigned special projects.

Tracked and monitored customer paperwork non-conformances and Aging

documents.

Provided Leadership/analysis/structure for process improvements

Root cause analysis to determine failure, formulation of solution,

implementation and validation.

Managed the investigation and Corrective Action responses of all process

shutdowns.

Provided information for Quality Deficiency Reports and Canadian Corrective

Action responses, Level II Corrective Action and Provide

leadership/analysis for ground zero team activity.

Responsible for Process/non-conformance Analysis, CAB presentation building

and Special Projects as assigned.

Revised Technical Illustrations as necessary to support change requests.

Responsible for development of inspection planning through review of

critical characteristics, drawing review and evaluation.

Interfaced with various manufacturing/enginerring departments for

continuous analysis and improvements of Maintenance Planning/Program.

Reviewed of proposed planning changes by validation of new/existing

requirements, sketch sheets and 2D drawings.

Responsible for oversight, investigations and analysis of mission critical

tasks that fulfill contractual and regulatory requirements such as QDR

(Quality Discrepancy report), Technical Directives MD/SPI/QAP for review.

Responsible for Program level non conformance analysis and CLRCCA.

Initiated Special Inspection Requirements (SIR)/Verification Check List

(VCL).

Investigated product quality escapes, serviceable products warranty and

mange the product containment process.

Technical Writer/Supportability Analyst Engineer: V-22 Program

Bell Helicopter Textron 08/02-01/04 and 03/04-12/04

Updated inspection and maintenance procedures manuals and work instruction

cards for the V-22 aircraft.

Met strict monthly project deadlines and quality standards.

Researched specifications and ensured manuals complied with latest specs

and style guides.

Researched database for latest updates.

Communicated with staff to ensure accuracy of updates.

Updated illustrations per specs.

Edit, write and/or rewrite in clear concise language technical

documentation.

Plan, coordinate, and/or perform engineering assignments involving

specifications for, and design changes or alterations to, aircraft,

engines, and systems.

Evaluated, selected, applied, and/or adapted engineering modifications

Investigate and analyze project requirements and operating problems and

develops recommended solutions to meet company governmental safety and

performance standards

Reliability & Maintainability Engineer:

Lockheed Martin 01/04-03/04

Performed Failure Modes, Effects, and Criticality Analysis (FMECA) for

aircraft mechanical and utility system for Joint Strike Fighter (JSF)

Vehicle Systems.

Performed FMECA based on functional approach and includes identification of

system or item functions, failure modes, causes, effects on equipment,

system operation, air vehicle, and mission capability, failure detection

methods, compensating provisions, and assignment of criticality level.

Interfaced with integrated product teams in support of FMECA preparation

including disciplines of design engineering, prognostic and health

management, failure immunity, system safety, and autonomic logistics.

Airframes Division Chief: United States Marine Corps 08/81-08/02

Supervised Organizational and Intermediate airframe inspections and

maintenance.

Diagnosed hydraulic, metal, welding and Machine shop malfunctions using

diagrams, schematics and technical manuals for organizational and

intermediate level Maintenance.

Repaired, maintained, serviced, inspected, installed and tested aircraft

equipment and components.

Performed aircraft modifications. Performed scheduled maintenance (A, B, C

and D Phase Inspections/checks) in a heavy maintenance facility.

Managed and ordered and performed technical research on aircraft parts for

Organizational and Intermediate maintenance, Airframe Change kits,

Technical Directives and parts expendable bins for the Marine Squadrons

utilizing the Naval Supply Optimized NALCOMIS System.

Updated aircraft log books with required maintenance data.

Prepare, track and maintain NAMDRP Reports.

Maintained and managed the Technical Publications Library.

Conducted monthly Audits on work centers as a Quality Assurance

Representative.

Maintained and updated top-secret publications.

Maintained departments Hazardous Materials, daily inventory control and

production.

Prepared precise inventory control measures using logs and records on all

hazardous materials used within the departments and reported any

deficiencies to management.

Accomplishments:

Reduced product line defective inventory by 78%.

Standardized Cost of Poor Quality and Defect review format for all

management levels.

Developed and implemented Root Cause Corrective Action method for Amarillo

and Canada customers.

Achieved Lean Six Sigma Greenbelt Certification (2008)

e-WIN Certification (2008)

Utilize DMAIC and Lean tools to implement process improvement to Reduce

Defects & Customer Rework.

Utilize 8 Discipline (8-D) RCCA methodology when reporting to management.

Bilingual (English and Spanish)

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