Sales Associate

Teyona Dunn

**** ****** ** *****, ********, GA. * 0008

Home: 814-***-****: C **********@*****.***

Professional Summary

Objective: An interest in a position helping others as well as growing with a company

Skill Highlights

Skilled in working with special needs children Microsoft Word, Excel, PowerPoint

Reliable and punctual CPR certification

Friendly/Dependable Some DSM-IV knowledge

Passion for social work Excellent communication skills

Experience working with disabled persons Active listener

Accomplishments

Supervised groups of up to twenty children from six years of age to seventeen years of age.

Professional Experience

Assistant to the coordinator

August 2011 to July 2013

Emmaus Ministries - Erie, Pa

Gained experience working with and building relationships with individuals from kindergarten through twelfth

grade.

Redirected children to encourage safe, positive behaviors. Helped facilitate indoor and outdoor play, and keeping

the classroom clean.

Organized activities that developed children's physical, emotional and social growth.

Physically and verbally interacted with children throughout the day. Monitored children's play activities to verify

safety and wellness.

Continually encouraged children to be understanding and patient with others.

Main mission is to make sure every individual feel special and appreciated the couple hours they are with us,

striving to be a positive role model.

Behavioral Health Technician

July 2010 to July 2013

Millcreek Community Hospital - Erie, Pa

Charted and recorded information in client files.

Tracked client movement on and off the unit by documenting times and destinations of clients.

Checked facility for open windows, locked doors, malfunctioning smoke detectors and other safety hazards.

Quickly responded to crisis situations when severe mental health and behavioral issues arose.

Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of

problems.

Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping

skills and functional living skills.

Served as lead clinician for patients with bipolar, depression, anxiety and personality disorders.

Interviewed patients to obtain medical information and measure their vital signs, weight and height.

N ight Supervisor

May 2009 to July 2010

Cornell Abraxas - Erie, Pa

Executed daily operations of ensuring security and safety of clients and the facility, developed and implements the

program and schedules for clients.

Assist with the development of an effective team.

Served as a role model for staff members as well as clients.

Demonstrated professionalism in performance of job.

Recreational Supervisor

March 2008 to April 2009

George Junior Republic - Grove City, Pa

Gained experience working with youth ages nine to twenty

Interacted with youth while they participated in various recreational activities.

Supervised youth while interacting with each other during scheduled programs/ activities.

Ensured clients safety while in our care.

Sales Associate

September 2007 to March 2008

Aero'postle - Grove City, Pa

Described use and operation of merchandise to customers.

Received and processed cash and credit payments for in-store purchases.

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff

assignments.

Shared product knowledge with customers while making personal recommendations.

Demonstrated that customers come first by serving them with a sense of urgency.

Sales Associate

July 2004 to August 2006

Country Fair - Erie, Pa

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff

assignments.

Worked as a team member to provide the highest level of service to customers.

Maintained friendly and professional customer interactions.

Nurse Aid

September 2003 to March 2004

Beverly Nursing Home Erie

Recorded patients' medical history, vital statistics and test results in medical records.

Acted as patient advocate and implemented total patient care through a team nursing process covering 8-10 high

acuity patients per shift.

Took and recorded patients' temperature, pulse and blood pressure.

E ducation and Training

Social Work, May 2009

Slippery Rock University - Slippery Rock, Pa

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