Engineer Project

RESUME

Mr. Vinay S. Kuratti

*/*, ****** *****, ****** Thakur Heritage, Majas Road,

Jogeshwari (E), Mumbai-400 060. Cell: 987*******

*****.*******@*****.*** *****.*******@*******.***

Personal Details

: 27th July, 1988

Date of Birth

Sex : Male

Marital Status : Single

Language Known : English, Hindi, Marathi & Kannada

Nationality : Indian

Religion : Hindu

Educational Qualifications

• Graduated in April 2009 with First Class (61.00%) through Mumbai University.

• Passed H.S.C. in March 2006 with First class (60.70%) through Pune Board.

• Passed S.S.C. in March 2004 with First class (67.20%) through Pune Board.

Professional Education

• Pursuing “Masters in Information Management” from Mumbai University (Part time – 3 year MBA)

• Successfully completed “CMS Certified Network Specialist” which included 3 months classroom training and

6 months On Job Training from an ISO 9001-2000 Certified, ‘CMS Computer Institute’ Mumbai, India in 2006-07.

• Diploma in Desktop Publishing (CorelDraw, PageMaker, Photoshop)

Professional Qualification

• Certified as a (MCSA) Microsoft Certified System Administrator (MCP ID : 5921509)

(Win XP™, Win 2003 Server™, Win Exchange Server™ 2003)

• ITIL V3 Foundation Certificate in IT Service Management (Regn. Number: 4622461)

Certifications

• Installing, Configuring, and Administering Microsoft Windows XP Professional (070-270).

• Managing & Maintaining a Microsoft Windows Server™ 2003 Environment (070-290).

• Implementing, Managing & Maintaining a Microsoft Windows Server™ 2003 Network Infrastructure (070-291).

• Installing, Configuring, and Administering Microsoft Exchange 2003 Server™ (070-284).

Work Experience

1) Company Name : Working for Capgemini India Pvt. Ltd. @ Project of “IMOC”

Location : Vikhroli (West), Mumbai.

Designation : Consultant

Date : 02/07/2010 – Present.

Responsibility :

IMOC (24*7) is a Standardized model which is been designed in order to manage all technologies at L2 for Multi

Customers (<20) of NL Geography.

Primarily handling Multi Customer Tower (10 Clients) as a SPOC for MS Security Patch Management from

IMOC.

TECHNICAL TASKS PERFORMED @TIER2 LEVEL FOR ALL CUSTOMERS.

Execution of Standard Changes/Stages (comprises of DFS, DHCP, AD, Exchange, Clusters Movement, etc)

MS Security Patching Activity; Pre-Scheduled for Microsoft Critical Security Patches on both Test\Production

Environment using WSUS/SCCM.

Incidents related to AD/Exchange /Antivirus/Backup.

Take into Management /Configuration of Servers according to Capgemini Standard.

Provisioning/Taking into Management/Rundown of the Servers which are been taken into production.

Proactively working on the critical events of Servers through HPOV Java GUI Console.

Performing Proactive Morning Checks to avoid unnecessary calls generated at production hours.

Managing User Accounts and Groups on Domain controller in Win 7 & WinXP environment.

Troubleshooting Tickets which are escalated from 1st Line support (Mailbox Restore/AV/Share

Access/Printers/Plotters/etc)

Solving Tickets which are automatically generated from Monitoring Tool (HPOV Java GUI)

Co-ordination with Tier3_IN/NL System Administration Team to fix the tickets & to ensure SLA’s is met.

Availability & Capability Reports.

Creation of Standardized documents for project related task/activities/Changes/Scheduled activities.

Weekly AV, Security checks done proactively.

Monthly Scheduled Activities like MBSA, SLR, SAS70 Audit Reports (ISAE3402), and AD Reporting.

2) Company Name : Working for Team lease . @ Project of “Firstsource Solutions Ltd.”

Location : Malad (West), Mumbai.

Designation : Executive Desktop.

Date : 08/03/2010 – 30 /06/2010

Responsibility :

TECHNICAL SKILLS OF OPERATING SYSTEM

Installation, configuration & troubleshooting of HP Thin clients & Desktops.

Hardening of Desktops & Thin clients as per company policies.

Configuration & Troubleshooting of Video Conferencing over IP & ISDN lines.

Maintaining Data Backup & Restoration drill.

Configuring & Troubleshooting the Nortel & Avaya IP Phones.

Installing & Troubleshooting of Citrix Applications.

Preparation & Publishing the Server, Telecom, & Video Conferencing checklist on daily basis.

TECHNICAL SKILLS OF SERVER & DOMAIN.

Co-ordination with Junior System Administration Team.

Maintaining Active Directory including Group Policies, Domain Controllers and core network services such

as DNS.

Anti-Virus updating, preparing Virus report & Creating Monthly PC Sweep Activity Report.

Preparation & Circulation of DCFC (Daily Consolidated Functional Checklist).

Backup & Restoration of System State data of Domain Controller (Weekly, Monthly)

3) Company Name : Worked for CMS Info Systems Pvt Limited. @ Project of

“Tata Consultancy Services e-Serve”

Location : Malad (West), Mumbai.

Designation : FMS Engineer

Date : 03/07/2009 – 03/03/2010

Responsibility :

Installation, configuration & troubleshooting of Microsoft Outlook 2003

Installation of Network Printers on Client Machines

Installation & updating of Anti Virus at Client Machines (McAfee 8.5)

Installation of Service Packs & Security Patches for Operating Systems.

Experience working with a secure managed Windows desktop environment.

Basic Troubleshooting of Blackberry.

Implementation of Pointsec.

Providing 24*7 supports as required; ensuring tickets are resolved within SLA’s.

4) Company Name : E mark Solutions.

Location : Goregaon (West), Mumbai.

Designation : Desktop Engineer

Date : 03/03/2008 – 25/06/2009

Responsibility :

Installation of windows 2000 and windows XP operating system.

Troubleshooting of Hardware problems and OS related problem.

Installation & configuration of Microsoft Outlook

Interaction with clients to solve their day-to-day technical problems.

Backup & Restoring of user data and system state data.

Extra Curricular Activities

• Interested in Sports, Listening to Music & Watching Movies.

Date :

(Vinay S. Kuratti)

Place : Mumbai

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