Manager Case

FORT WAYNE, IN *****

Phone: 260-***-****

• Fluently Bilingual Spanish/English interpreter and translator for the past 10 yrs.

• Strong human relations skills; especially effective in helping customers and associates resolve issues

• Working with staff and families as interpreter to provided better services and referred families to

• Do intakes to families to evaluate the qualifications to participate in the program.

• Work as a case manager to provided resources and referrals for families in the program.

• Provided customers/clients with desired information in a timely manner

• Listened calmed, and assisted customers with concerns

• Established friendly and lasting relationships

08/2007 - 03/2013 SCAN INC. (Stop Child Abuse and Neglect) Fort Wayne, IN

Intake worker, case manager, make and received referrals to and from other agencies. Translate documents

for the organization, English/Spanish. Provided resources for families and help families to get those resources.

09/1999 - 06/2012 Indiana Purdue Fort Wayne University Fort Wayne, IN

• Taught Spanish for Continuing Education in three different levels.

11/2005 - 08/2007 DeSoto Translations Fort Wayne, IN

Interpreter for Spanish speaking people in court house and hospitals. Translate documents for private and local

05/2001 - 08/2005 Fort Wayne Children's Zoo Fort Wayne, IN

Instructor or counselor for the summer zafari program. Teach and work with children of all ages.( 4-16 yrs.).

06/2000 - 05/2005 East Allen County Schools New Haven, IN

Interpreter for children, parents, teachers and staff. Coordinator for the ESL program. Translate school forms

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