Reston VA *****
(***) 269- 6652
********@****.***
Coralia B. Alvarenga
SKILLS PROFILE
• Ability to efficiently obtain and communicate information verbally and in writing
• High level of filing and organizational skills, with an orientation to details
• Extensive computer skills with a wide variety of applications
WORK EXPERIENCE:
February 2011- Present Department Manager
Modell's Sporting Goods, Reston, Virginia
• Worked independently on cash registers
• Answered phone calls and receiving orders
• Worked well with the public, and encourage customers to purchase products.
• Pack customer purchases in bags
• Stock shelves
• Receive, open, unpack and issue sales floor merchandise
• Stamp, attach, or change price tags on merchandise, referring to price list
• Receive and disburse money
• Operate a cash register
• Answer customers' questions
• Compute and record totals of transactions
• Greet customers
• Maintain clean and orderly checkout area
• Process merchandise returns and exchanges
• Resolve customer complaints
• Sell products or services
• Price merchandise
•Provide customer service
• Assign employees to specific duties
• Direct and supervise employees
2011- August 2011 Cashier
Chicken Out, Reston, Virginia
• Worked independently on cash registers
• Answered phone calls and receiving orders
• Work well with the public, and encourage customers to purchase products.
SKILLS AND ABILITIES:
Fluent in both English and Spanish
BUSINESS COURSES STUDIED:
Intro Microsoft Word, Power Point and Excel, Information System and Design Multimedia.
EDUCATION:
2011 South Lake High School – High School Diploma
REFERENCES FURNISHED UPON REQUEST