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Customer service, department manager

Location:
Reston, VA, 20191
Salary:
12-15
Posted:
August 27, 2013

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Resume:

**** ****** ******* *****

Reston VA *****

(***) 269- 6652

********@****.***

Coralia B. Alvarenga

SKILLS PROFILE

• Ability to efficiently obtain and communicate information verbally and in writing

• High level of filing and organizational skills, with an orientation to details

• Extensive computer skills with a wide variety of applications

WORK EXPERIENCE:

February 2011- Present Department Manager

Modell's Sporting Goods, Reston, Virginia

• Worked independently on cash registers

• Answered phone calls and receiving orders

• Worked well with the public, and encourage customers to purchase products.

• Pack customer purchases in bags

• Stock shelves

• Receive, open, unpack and issue sales floor merchandise

• Stamp, attach, or change price tags on merchandise, referring to price list

• Receive and disburse money

• Operate a cash register

• Answer customers' questions

• Compute and record totals of transactions

• Greet customers

• Maintain clean and orderly checkout area

• Process merchandise returns and exchanges

• Resolve customer complaints

• Sell products or services

• Price merchandise

•Provide customer service

• Assign employees to specific duties

• Direct and supervise employees

2011- August 2011 Cashier

Chicken Out, Reston, Virginia

• Worked independently on cash registers

• Answered phone calls and receiving orders

• Work well with the public, and encourage customers to purchase products.

SKILLS AND ABILITIES:

Fluent in both English and Spanish

BUSINESS COURSES STUDIED:

Intro Microsoft Word, Power Point and Excel, Information System and Design Multimedia.

EDUCATION:

2011 South Lake High School – High School Diploma

REFERENCES FURNISHED UPON REQUEST



Contact this candidate