JR Cost Accountant
Resume:
T ERITA ROBINSON
Auburn Hills, MI 48326
ab5w7v@r.postjobfree.com
BACKGROUND SUM MARY
Detail-oriented, conscientious, and organized professional with more than ten years experience in
the financial industry seeking a position in an Accounting or Accounts Payable Department.
WORK EXPERIENCE
Workflow Analyst, Computershare (formerly BNY Mellon) – Troy,MI 2006-Present
Responsible for monitoring sell/purchase transactions for more than 30 client companies,
answering individual email requests and resolving escalated discrepancies identified within the
system.
• Received accolades for continuously responding to client problems and resolving them in
an expeditious manner
• Processed verification forms, broker cost basis requests, check voids
• Issued checks
• Entered sell requests for ESPP
• Managed sensitive and complex customer issues in a confidential manner
Customer Service Analyst, Today’s Staffing – Troy, MI 2003-2006
• Processed sell requests
• Managed call center escalations
• Investigated Customer/Client issues
• Provided excellent Customer Service Assistance
E DUCATION
Associates Degree – Accounting / Baker College – Auburn Hills, MI
T ECHNICAL CO MPETENCIES
Proficient in Microsoft Word, Excel, PowerPoint and Access
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