Customer Service Manager
Resume:
Jessica Gerharter
****************@*****.***
Highly motivated and goal oriented, I am passionate about obtaining a challenging position that
I can provide dedication, commitment, and my unique performance toward. I would like to
surround myself in a fast-paced, up-beat work environment that allows me to use my
experience, as well as expand on my specific set of skills.
Job Related Skills:
Class B CDL
Very organized, reliable, and motivated
Excellent customer service skills
Thrives under pressure
Skilled at multi-tasking
Colorado Mountain Ranch
March 2013- August 2013
Boulder, Colorado
The Colorado Mountain Ranch is a Summer Camp located near Boulder, Colorado where my job as a
gymnastics teacher and counselor of children aged 7-17 allowed me to display patience and creativity in
teaching children of all different ages and backgrounds about nature and their physical abilities.
Ranch Owner: Lynn Walker 303-***-**** ****@*********************.***
Bluelab Corporation
Nov 2011-Nov 2012
Tauranga, New Zealand
Bluelab required me to work efficiently in a fast-paced high pressure team environment as we assembled and
tested large quantities of meters that tested conductivity and nutrient levels of both soil and water. This position
required an extreme level of attention to detail, organization and an adaptability to my fellow coworkers in the
line.
Achievements:
After 6 months I was promoted to level 2 where I was expected to not only find malfunctions and source of
them, but be able to independently fix them as well.
Business owner/manager- Mandy Jarvis +64 578-0847 email: *****@**********.***
Aida- Direct Sales Company
- Aug 2011-Nov 2, 2011
Auckland, New Zealand
Working for Aida in direct sales as a door to door salesman presented many challenges daily, one of the many
skills I was quick to acquire was the ability to turn a person's first impression of me invading their personal
space at home, into considering the opportunity to sign up for a monthly donation program to the charity of their
choice if they had the means of doing so.
This required me to maintain an upbeat attitude after hours of rejection, as well as a level of constantly
improving my sales skills, and the self motivation to work effectively in a timely fashion with no supervision.
Sweet Chili Asian Bistro
Aug 2010-Feb 2011
Bozeman, Montana
Sweet Chili required me to have a keen sense of organization and problem solving as a hostess. I needed to be
able to multi-task as an assistant to the servers and as a general "hawk eye" of the restaurant. During dinner time
when the restaurant was extremely busy, I needed to be able to meet and greet each customer while setting
tables, assisting in serving, taking drink orders, and address any reservation conflicts that came up.
Restaurant owner- Fei Quie 1-406-***-****
Wild Joes Organic Coffee and Tea House-
Dec 2005- Aug 2010
Bozeman, Montana
Wild Joes opened as a new business when I started. I was involved every step of the way through transforming a
former Harley-Davidson motorcycle shop into an establishment that met health code requirements and was food
and beverage service ready. My daily duties required me to excel in customer service, successfully multitask as
I made drinks while addressing other customers, cleaning, opening and closing of the shop, handling money,
being held responsible for the closing till and assuring that money got where it needed to be at the end of the
night, and building positive relationships with our returning customers.
Manager- Jon Ballard (443) 285- 9066
Education:
Graduation From Bozeman High School in 2010
completed 1 year at Montana State University
Volunteer Work:
Child Advancement Project
(CAP) Volunteer Mentor 2009-2010
weekly volunteer program to spend time with and help children between the ages of 7-12 who were
having trouble in school either socially or academically.
Emerson Cultural Center
2010-2010
Helped organize, clean, set up, and take down equipment for events held at the center.
Contact this candidate