Customer Service/Quality Control
Resume:
MATTHEW MCGUIRE
Woodsfield, OH 43793 **************@****.***
OBJECTIVE
Quality-focused professional with over 7 years’ experience working in a plant and office environment with a
proven ability to create and deliver solutions that meet corporate objectives tied to business, safety and quality
performance. Comfortable working in a wide range of platforms and environments with excellent communication
skills and ability to figure out complex processes in order to help the company succeed.
QUALIFICATIONS
• Knowledge of various computer programs; Microsoft Office; SAP; Satellite Plus/AS400;QS1
• Supervisory and Management experience
• Excellent decision making, strong customer service skills, and well developed interpersonal skills
• Exceptional typing and problem solving skills and the ability to successfully handle multiple
responsibilities
EDUCATION
Bachelor of Science Degree May 2005
West Liberty State College
Wheeling, West Virginia
WORK EXPERIENCE
Delivery and Service Technician February 2013-Current
Morristown Pharmacy and Homecare
Belmont, Ohio
• Perform service and maintenance on all medical equipment
• Set up oxygen for patients
• Routine cleaning and maintenance of return rental equipment
• Assist the office staff with customer service
OSHA Safety Auditor August 2011 – January 2012
Dynamic Safety Resources
Woodsfield, Ohio
• Audited major demolition site throughout the tri-state area
• Audited GMP’s, Hazcom, fire safety, confined space entry, crane safety, fall protection, PPE,
electrical safety compliance, and lockout tagout.
• Daily management of spread sheet reports
• Managed and supervised all other employees auditing tasks daily
• Reported daily audit sheets to the staff
Matthew McGuire
Supervisor of Quality Control August 2009 - August 2011
Parkersburg Bedding LLC
Parkersburg, West Virginia
• Performed safety audits of plant machinery and materials
• Performed and supervised burn tests, tensile tests, and strength testing
• Supervised daily testing of raw materials
• Held daily meetings with staff to communicate and delegate tasks
Supervisor of Quality Control July 2007 - July 2009
Symrise Inc
Elyria, Ohio
• Performed all Lab testing for salt content, PH, LAB color, viscosity, density, reverse titration,
microbiological testing for E.Coli, staphylococcus, salmonella, and plate count Yeast and Molds.
• Supervised lab technicians to ensure the quality of operations in the laboratory.
• Input of lab test results into various computer systems such as SAP.
• Instructed safety classes such as confined space training, lock out tag out, overhead crane
safety, and proper lifting techniques.
References Available Upon Request
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