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Customer Service High School

Location:
Philippine, Philippines
Posted:
August 27, 2013

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Resume:

JAIME M. SALCEDO JR.

Blk ** Lot ** Phase * Marina St. CityHomes

Resortville Subdivision LangkaanII Dasmariñas City, Cavite

Philippines

e-mail: ***************@*****.***

Contact Number: 092******** / (046-***-****

Educational Background:

Vocational 6-Months Basic Culinary Arts (Diploma)

Chef Logro’s Institute of Culinary and Kitchen Services

2010

NC-II Passer

Commercial Cooking

February 2011

College Bachelor of Science in Information Technology

(Undergraduate)

AMA Computer College

2007

High School Mapua Institute of Technology High School

1995-1999

Work Experience:

Assistant Cook

Ligaya’s Canteen and Catering Services

April 2012 – Present

o Responsible for assisting cooks with food preparation.

o Helped to prepare vegetables, meats, fish and various other foods for serving.

o Performed various duties as assigned.

Kitchen Helper

Sizzling Plate thru Wonderfoods Agency

November 2011 – March 2012

o Prepare food order as they are received, following the kitchen prep cards,

ensuring all customers receive their food in a timely manner.

o Assist the Kitchen Supervisor in the End of Day Procedure, ensuring the

kitchen is left spotlessly clean.

o Cook food in the griddle as per order

o Make sauces if needed.

o Responsible for assisting cooks with food preparation and serving food from

the serving line.

o Helped to prepare vegetables, meats, fish and various other foods for serving.

o Prepare less complicated foods likes salads hot plates, desserts and beverages.

o Performed various other duties as assigned.

Kitchen Crew

Zamboanga Restaurant thru Benetton Agency

April 2011 -September 2011

o Prepare mise en place. (Clean seafood)

o Helped to prepare vegetables, meats, fish and various other foods for serving.

o Responsible for preparing salads and desserts.

o Prepare food order as they are received, following the kitchen prep cards,

ensuring all customers receive their food in a timely manner.

o Assist the Kitchen Supervisor in the End of Day Procedure, ensuring the

kitchen is left spotlessly clean.

o Performed various other duties as assigned.

On-the job-training (completed 312 hours)

Butcher/Kitchen Crew

Manila Pavilion Hotel

January-February 2011

o Cut meat, fish according to order.

o Responsible for overseeing food inventory by checking proper temperature of

food and by rotating and storing food properly.

o Marinate.

Station Teller

Light Rail Transit Authority – Line 1 System (Operation Division)

LRTA – Line 1 System (Operation Division)

March 3, 2003 – June 1, 2007

o Operates the Passenger Agent Machine.

o Encode tickets.

o Sell tickets to the Passenger.

o Delivering quality customer service.

o Inventory of sales and sold tickets.

o Managed the station.

Cashier/Storekeeper

WKZZ Computer Center

June 2002 – March 2003

o Performed routine checks of Computers and various shop equipment.

o Monitored and supervised Computer usage and Logs.

o Inventory.

o Provided basic troubleshooting for PC/network-related problems.

Cashier/Kitchen Helper

Luz Eatery

September 2000 - January 2002

o Prepared simple meals.

o Helped to prepare vegetables, meats, fish and various other foods for serving.

o Inventory.

o Helped to serve the food.

o Provide routine checks of the store.

o Delivering quality customer service

o Attend the needs of the customer as request.

Special Office Skills:

o Operating Systems : Windows: 98, XP, Vista and 7

o Applications : Microsoft Office Suite 2000-2007 (Word, Excel, PowerPoint

Summary of Qualifications:

o In-depth knowledge of food handling, sanitation and safety procedures

o Demonstrate knowledge of quality management, customer service and

team work

o Possess solid knowledge of sanitation and safety procedures

o Attention to detail with excellent mathematical knowledge

o Possess excellent skills and abilities of providing care and service to

different age groups

o Dependability, punctual with good physical condition

o Knowledge of operating cleaning equipment in a safe and appropriate manner

Ability to work efficiently and meet the demands of kitchen staff

o

o Extensive knowledge of food preparation and presentation methods,

techniques, and quality standards

o Ability to handle multiple tasks and work quickly under pressure

o Excellent ability to read, understand and follow the safety procedures.

o Able to plan and schedule new techniques.

o Very good coordinating and organizing skills.

o Good knowledge of equipment, supplies and services.

o Very good knowledge of catering set-up procedures.

o Excellent in cooking and preparing variety of foods.

Awards Received:

Second Honor

CLICKS (Chef Logro’s Institute of Culinary and Kitchen Services)

December 2010

Service Award

CLICKS (Chef Logro’s Institute of Culinary and Kitchen Services)

December 2010

Seminars Attended:

“Hotel Exposure Seminar”

Vivere Hotel

Alabang Muntinlupa City

December 4, 2010

“Basic Sugar Paste”

CCS Bakeshop (School of Baking and Cake Decorating)

Quezon City

December 3, 2010

“Basic Proficiency in Work in Team Environment”

CLICKS (Chef Logro’s Institute of Culinary and Kitchen Services)

GMA, Cavite

November 8, 2010

“Basic Proficiency in Workplace Communication”

CLICKS (Chef Logro’s Institute of Culinary and Kitchen Services)

GMA, Cavite

November 7, 2010

“Basic Proficiency in Career Professionalism”

CLICKS (Chef Logro’s Institute of Culinary and Kitchen Services)

GMA, Cavite

November 6, 2010

References Available Upon Request

I hereby confirm that all information contained in this document are truthful and correct

to the best of my knowledge.



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