Restaurant Management

Renee M. Deeks

*** ****** ***** ****** ****, S.C. 29745

Phone: 803-***-**** Cell: 803-***-**** E-mail: ab5uqi@r.postjobfree.com

Propelling Growth & Profit

® Forward-thinking, outcome-driven, and hands-on restaurant management professional with creative energy

® Highly developed communication skills ® Extensive success encompassing multimillion-dollar restaurant operations, sales development, staff motivation, purchasing, quality control, and customer service ® Strong expertise in troubleshooting, new store openings, and meeting or exceeding business expectations ® Innovative, resourceful and persuasive with a multifaceted perspective and broad understanding of today’s restaurant environments

® Enthusiastic, insightful customer and employee relationship builder ® Well-developed competitive nature

EXPERIENCE: Restaurant Management Professional (1997-Present)

General Manager & Banquet Director

Center Street Tavern – Cramerton, NC (`11-`12)

Bar-Restaurant Manager (started as Server)

TGI Friday’s – NY,NC & NV (`91-`04 & `06 – `11)

Bar Manager (promoted to busiest location in franchise)

Ruby Tuesday’s – Long Island, NY (`04-`06)

Assistant Culinary & Restaurant Manager

The Olive Garden – Reno, NV (`97-`99)

Skills, Abilities & Achievements Matrix

Significant accomplishments at each of the above affiliations – increasing sales and reducing costs through better staff management, customer service, and by developing and implementing new ideas, ways of thinking, and operational problem solving techniques for employers – working closely with executive management…

Ensuring consistent management and sales excellence and responsiveness in highly competitive environments…

Promoted through increasingly responsible positions at Friday’s and receiving numerous awards citing “Work Excellence” – opening brand new stores – successfully staffing, training, purchasing, and managing both front and back of the house operations – increasing traffic by up to 15% and reducing cost by 3%…

Selected as “The Troubleshooter” for Tuesday’s – turning-around marginal businesses by up to 4%…

Presenting viable, customer-centric options and services for employers; facilitating maximum customer loyalty and satisfaction…

Educating personnel and advocating superior customer service…

Establishing a track record for being resourceful and inventive in developing and implementing timely and effective sales and cost reduction solutions…

Developing highly effective sales protocols and procedures; capturing and utilizing customer feedback…

Directing every facet of business operations, sales, customer service, and personnel development with total P&L control – managing budgets, purchasing, QC, inventories, cash/credit transaction, employee timesheets…

Efficiently selecting, negotiating, purchasing, pricing, and selling product lines – dealing with a wide range of vendors – obtaining the best quality at the least cost – controlling multimillion-dollar annual purchasing volumes – managing suppliers’ performance…

Maintaining a total commitment to an ideal of quality; combining resourcefulness with initiative and a drive for success; coordinating work effectively with exceptional time management skills…

Foreign Language: ® Highly proficient in the Spanish language

Additional Qualities: ® Perceptive and dedicated restaurant management professional ® Formal education includes college studies ® Enjoy competitive sports ® References and further data provided upon establishment of mutual interest.