Customer Service Management

Kenneth Michael James Jr

** ******* ***** ***. * Home 504-

***-****

Kingsland, Georgia 31558 Cell 504-***-****

****************@*****.***

A Distinguished Track Record in Food Safety and Food Service Sanitation

U.S. Navy Veteran

Summary of Qualifications:

Eight years of customer service and cash handling head culinary specialist for

multiple naval establishments afloat and ashore culinary specialist in the U.S.

Navy.

Accomplished records keeper.

Creditable knowledge of multiple computer programs (ms excel, spreadsheet,

etc.)

Retaining knowledge of budget management.

Strong leadership and management tools.

Currently a part time college student seeking an associate degree in Electronics

and Computer Technology.

Current TWIC Card holder

Currently have Merchant Mariners Credential for inland and out to

sea operations.

Employment and Proficiencies

Pirates Cove Submarine Base Galley

Galley Watch Captain/Galley Supervisor

Kingsbay, Ga.

July. 2009- June. 2013

Summary Of Responsibilities

Respectfully supervised 5 Mess Hall locations for military and civilian personnel

at Subase Kingsbay military base.

Responsible for preparing safe and properly prepared food for the mass of 500-

1288 service men and women and up to 300 civilian employees.

Provided proper documentation for all cash related charges to Subase Galley.

Initiated management in every day budget control.

USS Halyburton FFG 40 Mayport Naval Base

Galley Watch Captain/Records Keeper

Mayport, Fl

Dec. 2005 - July. 2009

Summary Of Responsibilities

Maintained a 98% or better validity on more than 850-1000 line items.

Adhered to effective time management in meal preparations.

Overseen the management of a budget of 100,000 dollars.

Preserved and updated two calendar years of financial records over a four year

period.

Strong Competencies In:

Work, Budget & Resource Planning

E-Learning Programs

Application of OSHA Procedures

Galley Operation & Production

Vision and Strategy of Food Science and Safety

Medical Terminology & Evaluation

Computer Skills: Windows, Word, PowerPoint, and Internet Applications

Notable Awards & Accommodations:

2005 - 2009 Supply Blue “E” Award

Five Star Accreditations Pirates Cove Galley 2009 and 2010

2009 Edward F. Ney Award

Multiple Recipients of Commendable Achievement Awards

Contact this candidate