Customer Service Manager/ Food Services Restaurant Manager
Resume:
Intimate Shermira Coley
**** * ** ** ***** FL ***04 home 813-***-**** 813-***-****
th
**************@*******.***
Food Services Restaurant Manager
Key Skills
Hospitality & Culinary Management Guest Service Excellence
Front & Back of House Operations Multioutlet Operations
Budgeting & Cost Controls Turnaround Management
Menu Development Strategic Marketing & Sales
Teambuilding/Training/Supervision Payroll/P&L Management
Safety/Sanitation/Quality Controls Profit & Growth Strategies
Vendor/Inventory Management Restaurant & Kitchen Design
Preparing yeast products,
Stocks/soups/sauces,
sandwiches/beverages, poultry
preparations; sauté/grill, pantry
skills/equipment, dairy, and some
seafood preparation
Experience
Food Services Manager, 2012 Present Manager Trainee, 2004 2007
Assistant F&B Manager, 2009 2011 Assistant Manager, 2004 2007
Romano’s Macaroni Grill, 1508 N. Dale Mabry, and (Nov. 2005 Aug. 2007):
Duties: Waitress, hostess, server and entry level cooking.
Busch Gardens, (July 2004 March 2007): Ground rides, Assistant manager
and manager trainee/ line cook
Tina Tapas’, (March 2010 2012 ) Line cook
Carne Chophouse, 7th &16th Ybor, (Marchl, 2012– Pantry Manager of a staff of
five, schedules, and some inventory/ purchases
Checkers January 2009 2011 Assistant F&B Manager
Education
Hillsborough Community College, AAS.CUL.RES A.A.S. Culinary
Management / Restaurant Management, 2012
ADDITIONAL TRAINING & CERTIFICATIONS:
Culinary Managers Program, 2010
Training Erwin Tech Graduate Culinary Art Commercial food degree, 2007,
2009
ServSafe Certified, ServSafe Alcohol, Manage First Program NRA, Human
Resources Management and supervision, and Customer Service
References
Rubin Padgett, Former County Commissioner 813-***-****
Patrice Thomas, Nurse, VA Hospital 863-***-****
Ramona Collier, Insurance Adjuster, 813-***-****
Bruce Bruce, Manager/ Executive Chef, 813-***-****
Salary Expectations Negotiable
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