Customer Service Marketing
Resume:
John L. Carter III
*********@*****.***
Richmond, TX 77469
OBJECTIVE
Seeking an opportunity where my communication, decision-making, and
interpersonal skills will increase the organization's operational
profitability.
SUMMARY OF QUALIFICATIONS
Customer service professional with the potential to handle diverse
clientele.
Organized individual with the ability to prioritize and delegate tasks
effectively to ensure timely project completion.
Detail oriented, innovative team player that works extremely well under
pressure.
Excellent interpersonal, communication, problem-solving, and decision-
making skills.
Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
EDUCATION
Candidate for the B.A. in Communications with a concentration in industry
management and a Minor in Health- December 2012
Texas Southern University - School of Communications, Houston, TX
GPA: 3.00
PROFESSIONAL EXPERIENCE
Inventory Specialist Apple, Inc; Houston, TX
01/13/2012-Present
Being well organized, detail-oriented, and capable of running a tight ship
Keeping accurate records of inventory movement, while maintaining a well-
organized stockroom
Aid in customer check, and carrying merchandise to customer cars.
Marketing Representative-Service Counselor Angels On Call Home Care;
Houston, TX 08/06-Present
Provide administrative, operational, and personnel support.
Assist in marketing initiatives with distribution of flyers, postcards, and
business cards to the general public
Developed content for monthly newsletter and website marketing programs. .
Corporate Communications-Intern Port of Houston Authority; Houston,
TX
05/11-09-11
Maintain the Communications Department Photo Archive
Handle ad requests from various publications running PHA ads
Review all incoming media kits and proposals
Business Marketing-Intern Buffalo Soldiers Museum;
Houston, TX
06/10-08/10
Worked directly with Museum staff on marketing plan for increase museum
awareness with the general public.
Coordinated a collaborative event with new community partner to provide
programming to high school and middle school students.
Participated in stakeholder meetings with staff, board members, and special
interests groups.
Customer Services Associate Urban
Outfitters; Houston, TX
10/07-01/09
Cashier
Provided retail services support that led to promotion to Team Leader
Trained 10 employees in the Men's Department in retail operations.
Assisted in the obtaining a 30% increase in men's department sales during
the first 3 months as Team Leader.
PROFESSIONAL AFFILIATIONS
National Collegiate Boxer, Texas Southern University 2011- Present, Events
and Marketing Committee Chair, Student Government Association - Texas
Southern University, 2010-2012; Speech and Debate Team, Texas Southern
University, 2008-2009. Football WR/FS - Texas Southern University 2006-
2008, Event Coordinator, Delta Theta Chapter of Alpha Phi Alpha Fraternity,
Inc, 2010-Present
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