Lynda Regis
**** ********** ******, ********, ** 34711
954-***-**** (c) Tel: 352-***-**** (h)
Email: *********@*****.***
OBJECTIVE
A Human Resources Management position with growth potential, using my
qualifications, experience and strong interpersonal communication skills.
SKILLS
. Excellent communicator with solid writing skills
. Detail oriented with strong organizational, project management, team
building and writing skills
. Starwood Certified Property Service Culture Trainer (PSCT)
. Self-motivated with good diplomatic skills
. Computer proficient in Microsoft Outlook Express, Microsoft Office -
Word, Excel & Power Point, Publisher and Internet Explorer. Typing
skills of 65 wpm
. Knowledge of and experience with Ultipro, Kronos and E-Verify.
. Relates well with others at all levels and in any environment.
EXPERIENCE
Turnberry Associates - Sheraton Orlando Downtown Hotel/ Courtyard Orlando
Downtown
Human Resources Coordinator
August 2006 to Present
. Provide support to Area Director of Human Resources with the general
administration and management of the HR function for two hotel
properties (Approx 220 employees).
. Provide HR related support and advice to management and staff on a
range of HR functions.
. Active Certified Starwood Trainer with the full responsibility of
training all employees
. March - August 2010: Independently managed the Human Resources
Department overseeing two hotels.
. Actively contribute toward the development and implementation of HR
processes and procedures to ensure policy and procedure compliance.
. Independently prepared an "HR 101" Guide for all Managers of two
hotels with updates.
. Address and respond to employee issues on a daily basis.
. Assist with conducting investigations and resolving employee matters.
. Conduct ongoing monitoring to ensure compliance with Federal, State
and Local laws. (FLSA, ADA, ADEA, FMLA, OSHA).
. Provide advice and prepare relevant documentation for Leave of
Absence, FMLA and other special leave requests, ensuring compliance
with employment legislation.
. Provide staffing and hiring administration - Pre-screening and
recruiting new Associates, preparation of job postings and employment
advertisements, new hire packets and new hire orientation, drug
screening, background & reference checks).
. Conduct Employment Eligibility Verifications (Form I-9) through E-
Verify
. Coordinate and administer employment processes in Promotions,
Performance Evaluations, Terminations and Transfers.
. Coordinate annual Open Enrollment Meetings for Health Insurance.
Provide advice and assist with the administration of Health Insurance
Benefits to Associates.
. Respond to employee inquiries and verification of employment requests.
. Plan and coordinate monthly Employee events in addition to Special
Employee Events.
. 2012 and 2013: Successfully organized Health & Wellness Fairs for two
hotels.
. Initiate, maintain and monitor all personnel records, files and logs.
The Mills Corporation (Broward Mall), Plantation, Florida
Marketing Coordinator - February 2005 to August 2006
Provided marketing and technical support to the Marketing Director.
. Planned and coordinated all in-mall marketing events
. Prepared and managed the Mall's Monthly Newsletter & Events Calendar
(online and print), Website and Email Blasts
. Managed all of the In-Mall marketing collateral (banners, posters,
brochures, flyers etc)
The Greater Sunrise Chamber of Commerce, Sunrise, Florida
Membership Director - January 2004 to January 2005
. Contributed to the development of strategic plans to attract and
retain Chamber members.
. Provided technical advice to the Board of Directors and the Chamber
membership.
. Developed the Chamber's monthly newsletter and other public relations
materials,
. Planned and coordinated all special events and programs to attract new
members and retain existing Members.
Frent Incorporated, Florida, USA (Own Company)
Owner/Manager - July 2002 to December 2003
. Provided sourcing and shipping services to Caribbean and North
American clients.
. Planned and coordinated special promotional projects on behalf of the
company
Caribbean Export Development Agency, Barbados, W.I.
Export Business Advisor - January 2000 to June 2002
. Project of the European Union. Designed and implemented marketing
programs to enhance the international competitiveness of exporters
from 15 Caribbean countries.
. Specific duties included the promotion and implementation of an Export
Competitiveness Service which provided enterprises with basic business
advice, product and market specific guidance for entering foreign
markets, specialized expertise in export marketing events and the
administration of an Export Competitiveness Fund.
EDUCATION
University of Strathclyde, Glasgow, Scotland
Master of Science (MSc) International Marketing - November 1996
University of Technology, Kingston, Jamaica, WI
Bachelor of Business Administration (BBA). - March 1993
Diploma: Business Administration. - March 1989
Sir Arthur Lewis Community College, Castries, St Lucia, W.I.
Diploma: Secretarial Studies - July 1985
St Joseph's Convent High School, Castries, St Lucia, W.I.
General Certificate of Education /Caribbean Examinations Council (GED
Equivalent) - July 1981
CERTIFICATIONS
Starwood Certified Property Service Culture Trainer (PSCT) - August 2010
Starwood Leadership Certification - October 2011
Starwood Voice Certification - March 2012
SPECIAL AWARDS
Employee of the Month - November 2010
Employee of the Year - 2010