JERENICIA M. JOHNSON
COMPTON, CALIFORNIA 90221
Jerenicia@yahoo. com / ( 562) 712- 7106
OBJECTIVE:
To obtain a credentialing position that will enable me to use my strong
organizational skills while providing a mechanism to select and retain qualified
healthcare professionals.
EXPERIENCE:
8/ 2012 – 3/ 2013 Aerotek / AppleCare Medical Group, Credentialing
Specialist
• Responsible for processing all initial credentialing applications forPrimary Care
Providers, Specialist, Allied Health and Health Delivery Organizations according to
state and regulatory guidelines
• Manage, mail and track all re-credentialing applications according to company
policy
• Consolidate and process re-credentialing applications in a timely manner
• Run primary source verifications according to NCQA standards also verify
professional peer references
• Request facility site reviews for primary care providers and high volume specialist
• Maintain expirables i.e. Medical Licensure, DEA Certificates, Malpractice/Liability
Insurance, Board Certification, CLIA Lab Certificates, City Business Registration and
Tax Certificates
• Run monthly reports to conseve the integrity of the credentialing database
• Assist with audit preperation and committee meetings and all staff projects
• Ability to set priorities, manage time and work independently as well as part of a
team
• Excellent interpersonal and communication skills both oral and written
• Working knowledge of NCQA, DHS, CMS and HIPPAA guidelines
• Working knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook
1/ 06 – 5/ 2011 HealthCare Partners Medical Group, Credentialing
Examiner II
• Accountable for the implementation and management of the initial and re-
credentialing process for contracted, staff model physicans and allied health
providers according to regulatory guidelines
• Analyzed all applications/information sent by physicians and providers and received
through federal and state queries and compared them to established criteria
• Ran extensive education and training verifications according to NCQA and DHS
guidelines including peer reference verifications
• Requested facility site reviews for primary care physicians and other high volume
specialists
• Credentialed and privileged contracted and employed providers for the Ambulatory
Surgical Center
• Ran monthly and quarterly monitoring reports to track sanctions and disciplinary
actions against all physicians and allied health providers
• Monitored health plan submission grids in regards to providers obtaining ID
numbers
• Assisted with committee meetings, minutes and health plan audit preparation
• Scheduled interim committee meetings for primary care physicians and high
priority providers
• Reviewed and consolidated files for accuracy and completeness
• Ensured all applications are credentialed and approved within the NCQA 180 day
timeframe with a personal goal of 2 weeks for PCP’S and 6 weeks for specialists
• Monitored and processed various group applications in regards to network
expansions to make sure providers are added to the group in a timely manner
• Reviewed and proofed all initial employed profiles for health plan submissions
• Maintained credentialing database
• Processed pcp/specialty change forms including researching discrepancies between
information provided by the physician and information received from internal
departments or federal and state queries
• Interfaced with all internal departments regarding physicians/providers who are in
the credentialing process and who are approved
• Resolved problems and questions regarding confidential issues discovered during
the initial/re-credentialing process
• Completed and submitted DHS MediCal and CMS Medicare enrollment applications
for staff model providers
• Also refined the Medicare and MediCal application process to achieve a faster
turn around time regarding enrollment
• Professionally handled highly sensitive and confidential information and
maintained an effective work flow system
• Ability to set priorities, manage time and work independently as well as part of a
team
• Excellent interpersonal and communication skills both oral and written
• Assisted in all staff projects
• Working knowledge of NCQA, DHS, CMS and HIPPAA guidelines
• Working knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook
6/ 04 – 2/ 05 Helpmates Staffing Agency: Billing Clerk
• Responsible for maintaining billing module for shipping and receiving on several
accounts
• Processed orders
• Printed shipping labels for orders
• Printed Bills of Lading and Shipping Manifest
• Created Excel spreadsheets for inventory reports
• Worked with Exceed 3.6 and Manhattan Software
• Answered switchboard, filing, facsimile and photocopying
1/ 01 – 1/ 04 La Vida Medical Group & IPA – Credentialing Coordinator
• Maintained credentialing / re-credentialing files according to regulatory guidelines
• Ran accurate, complete and timely verifications of provider files
• Updated and maintained all Medical Licenses, DEA Certificates and Liability
Malpractice Insurances
• Ran extensive education and training verifications via internet and mail
• Reviewed and consolidated initial applications for accuracy and completeness
• Submitted approved provider profiles to appropriate contracted Health Plans
• Created Curriculum Vitae’s for several staff model (employed) providers
• Assisted in becoming fully delegated with 10 major Health Plans within 1 year of
employment
• Assisted with audit preparation and Committee Meetings
• Completed major network expansion projects for CEO of company
• Completed EZ-CAP systems conversion
• Worked closely with Provider Relations, Network Management, Quality Management
and Contracting departments regarding providers application status
• Requested site reviews primary care providers and high volume specialist
• Health Plan submission of providers
• Working knowledge of NCQA, DHS and HIPPAA guidelines
• Working knowledge of Microsoft Word, Microsoft Excel, Microsoft Outlook, Data
Entry, Filing, Typing and Facsimile
11/ 98 – 1/ 01 Pacific Health Corporations – Credentialing
Coordinator / Claims Assistant
• Obtained and updated all expired credentialing documents
• Consolidated and reviewed files for accuracy
• Submitted completed credentialing files to contracted Health Plans and CVO
• Scheduled Committee Meetings and completed approval verifications
• Data Entry and switchboard operations
• Assisted claims supervisor with providing a status on claims and check tracers
• Logged and distributed monthly capitation and claim payments
• Worked with Provider Relations on timely reporting and investigation of member
and provider grievances related to claims and capitation
EDUCATION:
1996 NEC Bryman College – Medical Assistant Certificate
1994 Centennial High School – Graduated with Diploma (3.0 GPA)
REFERENCES:
Available Upon Request