Customer Service Sales

JOE J. RAMOS

Valencia, California

Tel. No. 661-***-****

Cell No. 661-***-****

E-mail address: ******@*********.***

QUALIFICATIONS PROFILE

Track record of success in the sales and knowledge of technical aspects of

the manufacturing process of various inudstries, such as, petroleum,

lubrication, pneumatics, hydraulics, automation, die-casting, pumps, etc.

Accomplished, technically sophisticated professional with extensive

experience in the oversight, planning, and delivery of diverse mechanicial

systems and components, and devices. Coordinated and interfaced between

the inside sales, production, and all levels of customers' plant personnel,

maintenance, line operators, process engineers, managers, directors, and

executives.

WORK EXPERIENCE:

2011-2012: Product Specialist I.S.E.L., Inc.

Telecommute/CA

. Sold synthetic lubricants and greases to distributors located in

the western states of California, Oregon, Washington, Colorado,

Utah, Arizona, and Nevada.

. Discuss with customers their specialized lubricant requirements.

. Coordinated with factory for formulation, laboratory tests, and

order status.

. Industries included: air compressor, refrigeration, automotive,

breathing apparatus, vacuum pumps, etc.

. Successfully signed up Frontier Lubricants with potential annual

sales of at least

$1 million.

. Prospected distribution companies that sold lubricant products

and greases of Shell, ExxonMobil, Chevron, British Petroleum,

etc.

2007 - 2010 Territory Manager Zemarc Corporation Los Angeles,

CA

. Sold hydraulic, pneumatic, lubrication, and automation systems

and its various components to OEMs, resellers, industries, and

end users. Brands included: Parker, Enerpac, Lincoln, Cat

Pumps, Sauer Danfoss, Barksdale, Snap-Tite, etc.

. Major customers included: 3M Corporation, Weyerhauser Pulp and

Paper, Amgen, Bardex, BendPak, Wesco Aircraft, etc. Also worked

with distributors in the territory such as Kaman Industrial,

Motion Controls, and Applied Industrial Technologies.

. Covered the geographical areas of the San Fernando Valley, Santa

Clarita Valley, Simi Valley, Filmore, Camarillo, Ventura, Santa

Barbara, and all the coastal cities up to San Luis Obispo.

. Schedule meetings with customers to design, install, start-up,

and troubleshoot systems.

. Coordinate with Inside Sales/Customer Service for pricing,

quotations, and delivery.

. Regular visits to customers to offer design and support as a

means of generating new business. Frequent prospecting for new

customers.

. Doubled sales target of $300K in first year, totaled $900K

second year, and on way to achieving more than $1M for third

year.

2006 - 2007 Territory Manager Gruber Systems, Inc. Valencia, CA

. Sold machinery, molds, and fillers for the cast polymer industry

to manufacture synthetic marble for the housing market in the

whole of California.

. Regular visits to customers to design machinery, recommend molds

and fillers to be used.

. Coordinate with Customer Service for quotations, order progress,

and delivery.

. Interact with existing customers to design other potential

projects to increase sales.

. Major customers were contractors or home builders involved in

the installation of kitchen and bathroom ensembles.

2000 - 2006 Sales Engineer Del Mar Industries, Inc. Gardena, CA

. Sold aluminum, zinc, and magnesium die-cast parts to commercial

and industrial.

accounts including secondary machining operations (3-axis and 5-

axis) and plating processes.

. Industries served in southern California were a broad range, to

name a few: aerospace, architectural lighting, automotive,

construction equipment, consumer electronics, home appliance,

industrial machinery and equipment, lawn and garden, medical,

etc.

. Regular meetings with customers to facilitate and design die-

cast requirements.

. 60% new business; 40% customer service and account management.

. Interface and coordinate with customers' engineering and design

department.

1998 - 2000 Sales Engineer Multi-W Systems, Inc. El Monte, CA

. Designed and sold water and wastewater pumps and pump systems in

Southern California.

. More popular brands distributed included: Gorman-Rupp, Homa,

Peerless, Myers, Little Giant, Weiman, Barnes, Crane, Paco, etc.

Also distributed control panels. Motors, variable frequency

devices, generators, and fiberglass basins.

. 80% New Business to government agencies and prime contractors.

20% account maintenance, inside sales, and customer service.

. Work closely with government agencies for design contracts,

permits, and installation.

EDUCATION

MBA, major in Marketing; University of the Philippines, Philippines;

University Scholar

B.S. Mechanical Engineering; De La Salle University; Manila, Philippines;

Dean's List

Computer T/A A+ Certification: LA Unified School District, Mission Hills,

CA

CERTIFICATES: Wastewater & Disposal I; Waterworks Mathematics; College of

the Canyons, Valencia, CA

Operation of Wastewater Treatment Plants I; Cal

State University Sacramento, CA

LICENSES: Wastewater Treatment Operator 1, ISO 9000 Internal Auditor

COMPUTER SKILLS: Microsoft Office, ACT Database Management, Manage 2000,

Internet, SolidWorks, and AutoCAD.

Contact this candidate