Sales Customer Service

***** *** ***** ****** **

Blaine, MN *****

Cell Phone: 612-***-****

**********@*****.***

Eric P. Weingart

EXPERIENCE:

Morrie’s Automotive Group, St. Louis Park, MN 2007 to Present

Service Advisor 2004- 2006

• Interface with customers and technicians to identify and sell vehicle repairs.

• Coordinate, organize and prioritize work assignments in a department of 15 employees.

• Manage business transactions between all internal company departments.

• Write and present accurate estimates of complex services including cost and time needed to do the repair, taking

into account the customer's schedule.

• Maintain a customer satisfaction rating above both regional and national scores.

• Analyze and balance transactions from the prior business day from reports.

• Build a committed customer base by providing superior customer service on an individual basis.

OutSell, Minneapolis, MN 2007

Internet Sales Associate

• Build and maintain customer relationships via phone and live internet web chats.

• Advance brand marketing for nationwide dealerships.

• Engage and create business strategies for inquiring companies.

• Increase profit and sales via web cast.

G&K Services, Minneapolis, MN 2001 to 2004

Sales Representative

• Manage and increase sales within a large customer basis.

• Create sales advances and increasing customer base.

• Establish selling strategies for new customers.

CERTIFICATIONS:

• Hyundai Gold Service Advisor Certified

• Hyundai Equus Service Advocate Certified

COMPUTER SKILLS:

• Expert in Reynolds and Reynolds: ERA dealership communications software

• Proficient in Microsoft Office: Word, Excel, and Power Point

EDUCATION:

St. John’s University, Collegeville, MN 1997-2001

• Bachelor of Arts Degree

- Business Management with emphasis in Marketing

- Completion of the Organizational Leadership Program

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