Customer Service Sales

Frieda Cialek

PMB ***, *** Amherst St, Nashua, NH 03063

Home: 603-***-**** • Cell: 603-***-****

*******@***.***

(Currently relocating to the Maryland area.)

Experienced, Customer-Service focused, Sales Agent. Dedicated to delivering the highest quality service to every client. Reliable and

conscientious. Offers impressive track record of maintaining customer satisfaction and building a solid customer base. Extensive experience with Individual and Group Sales.

Strong Sales Skills

Commitment to quality and service

Advanced interpersonal skills

Business Development

Account management

Problem Solving

-Top Ten Travel Agent, AAA Northern New England for over 10 years running

-Spearheaded Travel Agent Task Force for AAA NNE to improve Customer Service

-Lead Agent for 2 offices at AAA NNE, and Supervisory Experience

-Earned CTC Certification,ICTA

-Currently continuing education at SNHU to complete BS in Business Management

Senior Travel Consultant, 06/1989 to Current

AAA Northern New England - Nashua, NH

Lead Leisure Travel Agent for Nashua Branch of AAA Northern New England. Consistently

recognized by management for providing superior customer service.Created repeat business by

developing long-term relationships with regular customers.

Associate of Science: Hospitality, Foods Sciences

Northern Michigan University - Marquette, MI, U S A

Delta Zeta, Zeta Omega Chapter, Rush and Philanthropy Chairman

Active volunteer at church and local community; Dir. at Large, CHS Booster Club; Secretary,

Litchfield Youth Soccer League, Fundraising volunteer for Leukemia and Lymphoma Society,

Marine Moms support group, Volunteer Stand Alone Marines, USMC

Contact this candidate